酒店回复: Hello samuel,Agradecemos tus comentarios y entendemos que siempre hay margen para mejorar. Valoramos las opiniones de nuestros huéspedes y estamos comprometidos en brindar una experiencia excepcional. Tomaremos en cuenta tus sugerencias para futuras mejoras y esperamos que nos des otra oportunidad en el futuro. Cada visita es una valiosa oportunidad de aprender y crecer.
5.0分
其他
原文
翻译提供方：Google
出色地
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酒店回复: Hello Miguel,Gracias por tu comentario. Nos alegra saber que tu estancia fue buena. Tu experiencia es importante para nosotros, y tomamos nota de tus observaciones para seguir mejorando. Si deseas compartir más detalles o sugerencias, no dudes en ponerte en contacto con nuestro equipo de gestión. Apreciamos tu tiempo y esperamos que consideres hospedarte con nosotros nuevamente en el futuro.
1.0分
其他
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We didn't stay. Im currently waiting on a redund. The room was disgusting so they moved us to a different one and it was just as bad. Ill attach photos of blood on the walls. I also didn't feel safe. So we left and went somewhere else. The gentleman at the front desk was kind though. I called ******* last night and told someone all of this and they should be processing my refund.
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酒店回复: Hello Samantha,Thank you for sharing your experience. We take all guest feedback seriously and strive for high standards in cleanliness and safety. We appreciate your acknowledgment of our front desk staff's kindness, and your concerns will be shared with the management team to ensure this feedback is reviewed. We encourage you to reach out to management directly regarding your refund inquiry. Thank you for your understanding.
3.0分
家庭亲子
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I really wanted to give a better review. Our stay wasn’t all bad, the hotel is just out dated. If the do some updates it would be amazing. The jacuzzi was huge and served its purpose. Breakfast was nice and clean. Overall a decent stay.
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酒店回复: Hello Shawntye,Thank you for sharing your feedback. We're glad to hear that you enjoyed the jacuzzi and found the breakfast to be pleasant. Your comments about the hotel's condition are appreciated, and they will be taken into consideration for future improvements. We hope you had a safe journey home and that you will consider staying with us again.
2.0分
其他
Shower was broken, sheets weren’t changed just made, sink smelled from the drain like eggs
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酒店回复: Hello Mike,Thank you for sharing your feedback regarding your stay. We're sorry to hear about the issues you experienced with the shower, sheets, and sink. Your comments are important as they help us to improve our services and facilities. We encourage you to reach out to management directly to discuss your concerns further. We hope you will consider staying with us again in the future.
5.0分
情侣出游
Friendly staff, nice room. Would recommend for anyone needing to be close to the airport.
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酒店回复: Hello Sara,Thank you for your positive feedback about our friendly staff and comfortable accommodations. We're glad to hear that our proximity to the airport was convenient for you. Your recommendation is greatly appreciated, and we hope to welcome you back on your next visit. Safe travels!
5.0分
其他
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Hot tub was perfect, staff was friendly and helpful. My husband forgot his phone in the room, we had to come back and they were super helpful in helping us get it back without an issue. We didn't eat breakfast there, but it smelled amazing. I would 100% stay here again.
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酒店回复: Hello Jennifer,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the hot tub and found our staff to be friendly and helpful. It's great to know that we could assist you in retrieving the phone without any issues. We hope you get the chance to try our breakfast on your next visit, as it's a guest favorite. Looking forward to welcoming you back for another wonderful stay!
5.0分
其他
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Stayed at several Baymont properties and have never had an issue with the cleanliness of the room. Room was in good condition. Hotel was close to shopping and plenty of food choices.
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酒店回复: Hello SUE,Thank you for sharing your experience. We're delighted to hear that you found our location convenient and that your room was in good condition. Cleanliness is a top priority for us, and it's great to know that your previous stays met your expectations. We appreciate your feedback and hope you consider staying with us again in the future.
5.0分
其他
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Our room was clean and comfortable.
Front desk staff was helpful.
Breakfast buffet was tasty. It had a great variety of hot food and choices of pastries, cereal and bagels.
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酒店回复: Hello Janice,Thank you for sharing your positive experience! We're delighted to hear that you found your room clean and comfortable, and that our front desk staff provided helpful assistance. It's wonderful to know you enjoyed the breakfast buffet and appreciated the variety of options available. We hope to welcome you back for another enjoyable stay in the future.
2.0分
其他
My room was a deluxe king room and through my vent I can hear everyone conversation very terrible didn’t feel safe
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酒店回复: Hello Ashanta,Thank you for sharing your feedback. We understand how important comfort and privacy are during your stay, and we take guest concerns seriously. We appreciate you bringing this to our attention as it helps us assess areas for improvement. Your experience is valuable to us, and we hope you will consider staying with us again.
提升
出色地
We didn't stay. Im currently waiting on a redund. The room was disgusting so they moved us to a different one and it was just as bad. Ill attach photos of blood on the walls. I also didn't feel safe. So we left and went somewhere else. The gentleman at the front desk was kind though. I called ******* last night and told someone all of this and they should be processing my refund.
I really wanted to give a better review. Our stay wasn’t all bad, the hotel is just out dated. If the do some updates it would be amazing. The jacuzzi was huge and served its purpose. Breakfast was nice and clean. Overall a decent stay.
Shower was broken, sheets weren’t changed just made, sink smelled from the drain like eggs
Friendly staff, nice room. Would recommend for anyone needing to be close to the airport.
Hot tub was perfect, staff was friendly and helpful. My husband forgot his phone in the room, we had to come back and they were super helpful in helping us get it back without an issue. We didn't eat breakfast there, but it smelled amazing. I would 100% stay here again.
Stayed at several Baymont properties and have never had an issue with the cleanliness of the room. Room was in good condition. Hotel was close to shopping and plenty of food choices.
Our room was clean and comfortable.
Front desk staff was helpful.
Breakfast buffet was tasty. It had a great variety of hot food and choices of pastries, cereal and bagels.
My room was a deluxe king room and through my vent I can hear everyone conversation very terrible didn’t feel safe