酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found your room comfortable. We understand your concerns regarding the parking lot, and we take guest safety and security seriously. We are actively working with local authorities to address such matters. We hope to welcome you again for a more peaceful stay.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方:Google
非常好的治疗
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酒店回复: Thank you for the glowing review. We appreciate your feedback and hope that you keep us in mind for future Tulsa travels.
1.0分
其他
原文
翻译提供方:Google
不友好
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear that our service did not meet your expectations in friendliness. Your comments are important, and we will address this with our team to ensure a warmer experience for all our guests in the future.Sincerely,Hotel Manager
5.0分
其他
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It was very quiet, secure and a place that I would stay if I ever visited Tulsa again very wonderful when it came to the staff they were most helpful and the rooms were clean
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re thrilled you found our hotel quiet, secure, and enjoyed our helpful staff and clean rooms. We look forward to welcoming you back whenever you visit Tulsa again.Sincerely,Hotel Manager
5.0分
其他
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The front desk staff who checked me in was top notch, being friendly, courteous, and informative. I would recommend the person who checked me in to host training for other hotel staff employees.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that our front desk staff made such a positive impression with their friendliness and helpfulness. Your kind words will be shared with the team—they’ll be thrilled! We look forward to welcoming you back soon.Sincerely,Hotel Manager
1.0分
商务出差
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The kitchen sink leaked onto the floor, the bathroom sink was clogged and wouldn’t drain, the water in the shower only got to lukewarm, and the whole place smelled like cigarettes. The only thing that worked properly was the AC unit in the room. Everything was dirty and very worn. Never again, thanks.
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酒店回复: Emily,We deeply apologies for your experience. We will forward this info to management and have these items taken care of. Thank you again for your time and letting us know how we did.
2.0分
其他
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Needed more attention to cleaning.
Room wasn’t ready at 3:00 but that was okay we had a tournament to attend and would be back at 9:00. Hallway floor to room was dirty. Needed moppping. Room looked clean. Bed and linen clean but linen felt kind of scratchy. Chairs dirty. Fold out couch/bed linen did not looked like it was replaced in awhile. Feared bedbugs. Dusty, food crumbs, hair ties, hair brush, face mask and maybe a doll’s dress. The front desk gave me some clean linen to replace.
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酒店回复: Dear Guest,Thank you for your feedback. We apologize for the delay in getting your room ready and the cleanliness issues you experienced. Your comfort and safety are important to us, and we’ll work with our housekeeping team to address these concerns promptly. We’re glad our staff was able to provide you with fresh linen, and we hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Manager
5.0分
独自旅行
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The rooms are nicer than expected at the CPN rate. The staff was always happy to be of assistance, and the area has nice places to eat, crackers barrel is right out front! The location in tulsa is great too, a walmart in a Mike's radios, downtown not to far away.
和广告上说的一模一样,我强烈推荐这家酒店。这是个绝佳的体验,这个地区的所有人都应该来享受一下。无论是旅行还是只是想度个周末,这里都是不错的选择。
员工很友好,服务也很棒。
房间很舒适,但外面停车场有很多无家可归的人。
非常好的治疗
不友好
It was very quiet, secure and a place that I would stay if I ever visited Tulsa again very wonderful when it came to the staff they were most helpful and the rooms were clean
The front desk staff who checked me in was top notch, being friendly, courteous, and informative. I would recommend the person who checked me in to host training for other hotel staff employees.
The kitchen sink leaked onto the floor, the bathroom sink was clogged and wouldn’t drain, the water in the shower only got to lukewarm, and the whole place smelled like cigarettes. The only thing that worked properly was the AC unit in the room. Everything was dirty and very worn. Never again, thanks.
Needed more attention to cleaning.
Room wasn’t ready at 3:00 but that was okay we had a tournament to attend and would be back at 9:00. Hallway floor to room was dirty. Needed moppping. Room looked clean. Bed and linen clean but linen felt kind of scratchy. Chairs dirty. Fold out couch/bed linen did not looked like it was replaced in awhile. Feared bedbugs. Dusty, food crumbs, hair ties, hair brush, face mask and maybe a doll’s dress. The front desk gave me some clean linen to replace.
The rooms are nicer than expected at the CPN rate. The staff was always happy to be of assistance, and the area has nice places to eat, crackers barrel is right out front! The location in tulsa is great too, a walmart in a Mike's radios, downtown not to far away.