酒店回复: Hello Longino,Thank you for the 10/10 score rating. We are glad that you enjoyed your stay with us.We hope to welcome you again with an even better experience.Regards,AwaGuest Relations Associate
5.0分
商务出差
原文
翻译提供方：Google
安静的
2.0分
其他
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If we weren't exhausted I would have requested another room. There was an awful smell. The toilet was sometimes quiet, but sometimes when you flushed it made an extraordinary screaming noise that went on for minutes. If you chose it because breakfast was included, only if you consider breakfast to be coffee and a paper bag containing 2 granola bars and 4 tiny donuts, don't be fooled (to be fair, my traveling partner's bag also had a small orange juice.)
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酒店回复: Hello Suzanne,Thank you for recently staying with us. We apologize for any inconvenience you experienced due to these issues.This is not the level of service we provide.Our housekeeping and maintenance team will be informed about the room odor and toilet issues, and immediate steps will be taken to avoid future recurrence.Our breakfast options will be improved for a more enjoyable experience.We hope to welcome you again with a better experience.Regards,AwaGuest Relations Associate
1.0分
其他
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This place was so filthy the beds were blood stains the rugs were staying like they never even clean couches or filthy I am so disappointed especially with ******* we never even stay there an hour I checked out the same day didn't even stay an hour I got lots of pictures to show to prove how filthy that place is
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酒店回复: Hello Adriana,Thank you for your recent stay. We apologize for any inconvenience you experienced due to these issues.Our housekeeping team will be informed about the cleanliness issues, and immediate steps will be taken to avoid future recurrence.We hope to host you again with an even better experience.Regards,AwaGuest Relations Associate
1.0分
其他
They double bill me ,and have not received my money back to my account! will not stay there again!
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酒店回复: Hello Edward,Thank you for bringing this to our attention. We have carefully reviewed our records and do not show any duplicate charges on your reservation. Sometimes, pending authorizations or holds may appear as double charges but are automatically reversed by the bank within a few business days.We recommend contacting your bank or credit card provider directly for clarification, as they may be able to provide more detailed information or assist in resolving the matter.We truly regret any frustration this has caused and hope you will consider staying with us again in the future.Sincerely,Sara DrammehGuest Relations Associate
4.0分
其他
Ok for overnight stay, overall clean but carpet needed cleaning and someone had smoked some **** the night before, could smell it.
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酒店回复: Hello, Valued Guest,Thank you for your feedback. We are glad the stay was generally clean, but we apologize for the carpet condition and lingering odor. We appreciate you bringing this to our attention and will work with our team to address these concerns.Regards,Sara DrammehGuest Relations Associate
1.0分
情侣出游
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Absolutely disgusting property. Zero stars overall. Exterior doors of building do not latch, and the whole place including rooms smell like smoke. Many homeless in the area as well. Stayed one night on our way to a second destination. Do not recommend to anyone
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酒店回复: Hello Jeffrey,Thank you for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations. Guest safety and comfort are our top priorities, and we take your concerns about the property’s condition and the surrounding area seriously.We have shared your comments with our management team to address the issues you mentioned. We genuinely regret the inconvenience you experienced and hope you might consider giving us another chance in the future to provide a better experience.Sincerely,Sara DrammehGuest Relations Associate
列克星敦最值得入住的酒店之一。
Very nice place to stay
我们被分配到的房间简直恶心透顶。保洁根本就没打扫过。卫生间里有脏毛巾，马桶里有擦过的厕纸，衣柜旁边还有垃圾。垃圾桶里也全是垃圾。床铺也没整理，而且味道很难闻。
一个非常舒适的住宿地点。
Really nice
我喜欢这个地方，我总是去那里。
安静的
If we weren't exhausted I would have requested another room. There was an awful smell. The toilet was sometimes quiet, but sometimes when you flushed it made an extraordinary screaming noise that went on for minutes. If you chose it because breakfast was included, only if you consider breakfast to be coffee and a paper bag containing 2 granola bars and 4 tiny donuts, don't be fooled (to be fair, my traveling partner's bag also had a small orange juice.)
This place was so filthy the beds were blood stains the rugs were staying like they never even clean couches or filthy I am so disappointed especially with ******* we never even stay there an hour I checked out the same day didn't even stay an hour I got lots of pictures to show to prove how filthy that place is
They double bill me ,and have not received my money back to my account! will not stay there again!
Ok for overnight stay, overall clean but carpet needed cleaning and someone had smoked some **** the night before, could smell it.
Absolutely disgusting property. Zero stars overall. Exterior doors of building do not latch, and the whole place including rooms smell like smoke. Many homeless in the area as well. Stayed one night on our way to a second destination. Do not recommend to anyone