酒店回复: Dear Valued Guest, Thank you for taking a moment to complete our survey at The Red Roof Inn Scottsburg. I appreciate your 10/10 feedback following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay of relaxation at our Red Roof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,ShemarRed Roof Management RediResponse Specialist
2.0分
其他
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*******? Lights came on 7x for no reason.hardpass
We stayed in room 201 and the lights randomly popped on in the room 7 times between 12 am and 6 am. This creeped me out and I got very little sleep. The 3 pillows on the bed were awful and small. I went to the front desk in the morning to tell them about the light issue and a very old woman who spoke no English was of no assistance which was frustrating. Lastly, a male housekeeper knocked and walked in instantly even after I hollered "occupied." It was 9:45 and check out is 11. We were two women traveling together and this made an uncomfortable experience even more so. I would NOT stay here again.
5.0分
其他
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Nice location close to restaurants with walking distance. Room was clean and spacious only thing is WiFi was having isssues. But other that that everything else was fine.
3.0分
其他
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I stay at all the red roofs in the area this is the worst one . Outdated window units. Stains on sheets. This time around there was even someone in my room when I opened my door. Some dude asked what room I was going to my new room very creepy. I only stay at this one when I’m desperate.
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酒店回复: Dear Janee,Thank you for taking the time to tell us about your experience at the Red Roof Inn Scottsburg. I am very sorry to hear about your deeply concerning experience. We strive to provide a comfortable and safe environment for all our guests, and it sounds like we failed to meet those expectations during your stay.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Your feedback is crucial to Red Roof, and we genuinely appreciate your comments as we work to improve our customer experience. We sincerely hope you'll give us the opportunity to provide a better experience on your next visit.Very truly yours,JMRed Roof Management RediResponse Specialist
2.0分
其他
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Not good
I was very disappointed in my stay. The cleanliness of the room left a lot to be desired and there was a weird odor in the linens. People were smoking cigarettes outside and it came right under the door making my allergies flare up. This will be my last stay at a Red Roof Inn.
1.0分
家庭亲子
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Manager was rude. Wanted my credit card for "incedentles". I refused to give it to him telling him that there wasn't going to be any incedentals. The room smelled like smoke. There were people smoking and drinking on the balcony above the room. Wouldn't recommend that place to anyone.
1.0分
家庭亲子
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Room was not clean. You could see light from outside coming into the room around the door. Door lock was not capable of stopping someone from breaking into the room. I had booked 2 nights but was so disgusted with the room I never went back. No way to get a refund for the second night for a room I couldn't stand to stay in for another night. I'm out $95 due to bad management and terrible motel conditions!!!!!
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酒店回复: Dear Thomas, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Scottsburg. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the state of your room, light entering from the gap around your door, among other concerns. From my investigation, it was found that your reservation for the second stay was cancelled with a refund on March 23, 2025 at 3:05 Am.At Red Roof your feedback is important and we’ll take your comments into consideration to make changes to improve our customer experience.Sincerely,MatthewRed Roof Management RediResponse Specialist
4.0分
其他
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Fine for a place to stay on the road
It was fine for a cheap place to stay for the night on the road with my dog. Kind of average as Red Roof Inns go. No frills, not even a coffee pot in the lobby.
5.0分
其他
Traveling alone with a baby felt safe wonderful staff clean room
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酒店回复: Dear Mary,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Scottsburg. We are delighted to hear that you felt safe and had a wonderful experience traveling alone with your baby. We appreciate your kind words about our staff and the cleanliness of our rooms. It’s our goal to provide a secure and comfortable environment for all our guests, especially those traveling with young children.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely, AnnRed Roof Management RediResponse Specialist
干净、简单、舒适，价格实惠。
就像硬字地板一样。淋浴热水很慢。
没有意见
*******? Lights came on 7x for no reason.hardpass
We stayed in room 201 and the lights randomly popped on in the room 7 times between 12 am and 6 am. This creeped me out and I got very little sleep. The 3 pillows on the bed were awful and small. I went to the front desk in the morning to tell them about the light issue and a very old woman who spoke no English was of no assistance which was frustrating. Lastly, a male housekeeper knocked and walked in instantly even after I hollered "occupied." It was 9:45 and check out is 11. We were two women traveling together and this made an uncomfortable experience even more so. I would NOT stay here again.
Nice location close to restaurants with walking distance. Room was clean and spacious only thing is WiFi was having isssues. But other that that everything else was fine.
I stay at all the red roofs in the area this is the worst one . Outdated window units. Stains on sheets. This time around there was even someone in my room when I opened my door. Some dude asked what room I was going to my new room very creepy. I only stay at this one when I’m desperate.
Not good
I was very disappointed in my stay. The cleanliness of the room left a lot to be desired and there was a weird odor in the linens. People were smoking cigarettes outside and it came right under the door making my allergies flare up. This will be my last stay at a Red Roof Inn.
Manager was rude. Wanted my credit card for "incedentles". I refused to give it to him telling him that there wasn't going to be any incedentals. The room smelled like smoke. There were people smoking and drinking on the balcony above the room. Wouldn't recommend that place to anyone.
Room was not clean. You could see light from outside coming into the room around the door. Door lock was not capable of stopping someone from breaking into the room. I had booked 2 nights but was so disgusted with the room I never went back. No way to get a refund for the second night for a room I couldn't stand to stay in for another night. I'm out $95 due to bad management and terrible motel conditions!!!!!
Fine for a place to stay on the road
It was fine for a cheap place to stay for the night on the road with my dog. Kind of average as Red Roof Inns go. No frills, not even a coffee pot in the lobby.
Traveling alone with a baby felt safe wonderful staff clean room