酒店回复: Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business.
4.0分
情侣出游
原文
翻译提供方：Google
嗯，我的房间，空气需要改善，咖啡机也需要改善，其余一切都很好
酒店回复: Thanks for staying with us. We appreciate your feedback!
5.0分
其他
原文
翻译提供方：Google
非常棒的酒店，非常适合家庭入住，离奥特莱斯也很近。工作人员非常友好。
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酒店回复: We're so happy you had a great experience with us! Thanks for choosing Quality inn and suites near Fiesta Texas.
5.0分
情侣出游
原文
翻译提供方：Google
地理位置优越，房间非常干净舒适。
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酒店回复: Thank you for your kind words! We’re delighted to hear that you enjoyed our excellent location and found your room clean and comfortable. Providing a welcoming and convenient stay is our top priority.We look forward to welcoming you back soon for another enjoyable visit!
2.0分
家庭亲子
原文
翻译提供方：Google
由于靠近马路所以非常吵，家具和浴室看上去都很旧。
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酒店回复: Hola cynthia!Lamentamos que el ruido de la carretera y el estado del mobiliario no hayan cumplido con sus expectativas. Apreciamos sus comentarios y los compartiremos con nuestro equipo para evaluar posibles mejoras en la experiencia de nuestros huéspedes.Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y brindarle una estadía más cómoda.
4.0分
家庭亲子
原文
翻译提供方：Google
安全安静的区域
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酒店回复: Thank you so much for your 8-star rating! We're thrilled to know you had a positive experience. If you have any further thoughts or suggestions on how we can make your next visit even better, please feel free to share them. We hope to see you again soon.
2.0分
其他
原文
翻译提供方：Google
不干净，早餐也几乎没有。
4.0分
其他
原文
翻译提供方：Google
一切都超级好
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酒店回复: Thank you for the kind words! We’re so glad to hear everything was great during your stay. We hope to welcome you back again soon!
3.0分
商务出差
Its okay. But thats it.
You pay what you get. It was quiet and sketchy at the same time. No hot water. We paid $60. You cant be took picky. Staff was nice
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酒店回复: Hello Samantha we are very happy that you took the time to leave us this wonderful note. We do our bestto keep our customers happy and we are glad that our hard work has paid off! Thank you again for yourkind words and we hope to see you again soon.
1.0分
其他
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There were roaches in the bed and all on the walls. Ultimately, I decided to check out and when I confronted staff about the roaches, they refused to give me back my cash deposit to the point that the police had to be called. I have never in my life received such disgusting and disrespectful treatment or service at a hotel. Not to mention that now they refuse to give me a refund for services NOT provided. Ridiculous.
酒店回复: Thanks for staying with us. We appreciate your feedback!
房间还行。床硬得不行，基本上就是一块水泥板。房间里没有垃圾桶或垃圾袋。幸好我带了一个备用的垃圾袋。不过工作人员还不错
嗯，我的房间，空气需要改善，咖啡机也需要改善，其余一切都很好
非常棒的酒店，非常适合家庭入住，离奥特莱斯也很近。工作人员非常友好。
地理位置优越，房间非常干净舒适。
由于靠近马路所以非常吵，家具和浴室看上去都很旧。
安全安静的区域
不干净，早餐也几乎没有。
一切都超级好
Its okay. But thats it.
You pay what you get. It was quiet and sketchy at the same time. No hot water. We paid $60. You cant be took picky. Staff was nice
There were roaches in the bed and all on the walls. Ultimately, I decided to check out and when I confronted staff about the roaches, they refused to give me back my cash deposit to the point that the police had to be called. I have never in my life received such disgusting and disrespectful treatment or service at a hotel. Not to mention that now they refuse to give me a refund for services NOT provided. Ridiculous.