酒店回复: Dear Guest,We are delighted to hear that you found our staff friendly and attentive during your stay. We strive to provide a clean and safe environment for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future.
1.0分
其他
原文
翻译提供方：Google
房间干净舒适。工作人员很友善。但周围环境最差。
展开
酒店回复: Hello Lis Karla,Agradecemos tus comentarios sobre la limpieza y el servicio del personal. Nos alegra saber que disfrutaste de la habitación. Tomamos en cuenta tus observaciones sobre los alrededores, ya que siempre estamos buscando mejorar la experiencia de nuestros huéspedes. Esperamos que, a pesar de esto, consideres volver en el futuro para disfrutar de nuestras comodidades y hospitalidad.
3.0分
商务出差
原文
翻译提供方：Google
地板很脏
展开
酒店回复: Hello ALBERTO,Agradecemos tu comentario sobre la limpieza de los pisos. La higiene es una prioridad para nosotros, y tomaremos en cuenta tus observaciones para mejorar nuestros estándares. Tu retroalimentación es valiosa y nos ayuda a brindar una mejor experiencia a nuestros huéspedes en el futuro. Esperamos que nos des otra oportunidad para servirte mejor.
5.0分
其他
原文
翻译提供方：Google
优质的服务我推荐它
展开
酒店回复: Hello Heriberto,Nos complace saber que disfrutó de su estancia con nosotros y agradecemos sus amables palabras. Esperamos verte de nuevo en el futuro. ¡Gracias por recomendar nuestro hotel!
4.0分
商务出差
原文
翻译提供方：Google
出色地
展开
酒店回复: Hello Luis,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
1.0分
其他
展开
It was dirty in both rooms and I found two dead roaches in my room and the beds are bad I couldn’t sleep and the light in the bathroom didn’t turn off. It was a horrible experience. And the reason we stayed there was we were coming from six flags and we were supposed to drive back to eagle pass but my wife said no cause I got sick so we book an emergency room for me and my wife and kids. But never again will we booking here and there is nothing that you can do to make me stay or give discounts or anything. Matter of fact, I rather get my money back for this bad experience period.
展开
酒店回复: Hello Carlos,We appreciate your feedback regarding your recent stay. We take cleanliness and guest comfort seriously, and your comments highlight areas where we need to improve. Your experience is important to us, and we will ensure your concerns are addressed with our team. We hope you consider giving us another chance in the future for a much better stay. Thank you for sharing your thoughts.
5.0分
其他
Been staying here more than a few times in the past 2 years. Great service. Sometimes I got some noisy neighbors but overall no complaints
展开
酒店回复: Hello Wai,Thank you for your kind words about our service and for being a returning guest. We appreciate your feedback on the noise, as guest experiences can vary. If you encounter noise issues in the future, please feel free to reach out to our front desk for assistance. We look forward to welcoming you back for another enjoyable stay.
1.0分
家庭亲子
展开
Costumer service was terrible and room smelled awful. Shower head was broken and they did not offer a different room. We booked it after a long day at the amusement park and we had to wait for it to get fixed to shower. We all ended up showering passing 1am. Not to mention all towels were old and stained. This has been the worst experience.
展开
酒店回复: Hello Estefany,Thank you for taking the time to share your experience. We understand that your stay did not meet your expectations, particularly after a long day of fun. Your feedback regarding the cleanliness and maintenance issues has been noted and will be shared with the relevant teams to help improve future guest experiences. We appreciate your input and hope you will consider giving us another chance in the future.
5.0分
其他
As usual great Costomer service with Kevin always eager to please. Will continue my stay there when possible
展开
酒店回复: Hello Cynthia,Thank you for your kind words about Kevin and our customer service. We’re delighted to know you enjoy your stays with us and value the experience we provide. Your feedback is important, and we look forward to welcoming you back soon for another enjoyable visit. Safe travels until next time!
地板很脏，工作人员很不尊重我，还必须支付 40 美元的额外押金，这很难退还，工作人员不想给我押金的退款收据
满意的顾客
工作人员非常友好，对我遇到的任何问题都很关心。它仍然是一家 Motel 6，但非常干净和安全。
房间干净舒适。工作人员很友善。但周围环境最差。
地板很脏
优质的服务我推荐它
出色地
It was dirty in both rooms and I found two dead roaches in my room and the beds are bad I couldn’t sleep and the light in the bathroom didn’t turn off. It was a horrible experience. And the reason we stayed there was we were coming from six flags and we were supposed to drive back to eagle pass but my wife said no cause I got sick so we book an emergency room for me and my wife and kids. But never again will we booking here and there is nothing that you can do to make me stay or give discounts or anything. Matter of fact, I rather get my money back for this bad experience period.
Been staying here more than a few times in the past 2 years. Great service. Sometimes I got some noisy neighbors but overall no complaints
Costumer service was terrible and room smelled awful. Shower head was broken and they did not offer a different room. We booked it after a long day at the amusement park and we had to wait for it to get fixed to shower. We all ended up showering passing 1am. Not to mention all towels were old and stained. This has been the worst experience.
As usual great Costomer service with Kevin always eager to please. Will continue my stay there when possible