酒店回复: Thank you for your feedback. When you requested to change the name on your reservation, we explained that third-party bookings cannot be modified, though we did our best to assist by adding the company name. We also apologize for the housekeeping issue and the inconvenience with obtaining your receipt, which must be handled through the booking site. We appreciate your understanding and hope to serve you better next time.sincerelyfront desk managerLupita
5.0分
家庭亲子
原文
翻译提供方:Google
非常好,非常安静,非常安全,我建议我很快会再来。
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酒店回复: Thank you! We’re delighted you enjoyed a quiet and safe stay. We truly appreciate your recommendation and look forward to welcoming you back soon!Sincerely,front desk managerLupita
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很棒,只是我在那里住了两天,他们没有给我提供客房服务。
5.0分
其他
原文
翻译提供方:Google
服务一直都很好,员工很友好,早餐很好,房间很宽敞
5.0分
其他
原文
翻译提供方:Google
我们之前曾住过这家酒店,对其提供的服务非常满意。
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很棒,你让我很惊喜。
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酒店回复: Thank you for your perfect score! We’re so glad you had a wonderful stay and hope to welcome you back soon.sincerely,front deskLupits
5.0分
其他
原文
翻译提供方:Google
都好
4.0分
其他
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I appreciate the lighting settings, but the nightlight feature was still too bright. Without it and any other lights on, it was pitch black. I didnt want one of my kids to get up in the middle of the night and bang into the wall. I ended up leaving my phone flashlight on all night.
The breakfast was a hit. Loved how big the room was and the space for eating.
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酒店回复: Thank you for sharing your experience. We’re glad to hear you enjoyed the breakfast and the spacious room. We appreciate your feedback regarding the nightlight brightness and will look into ways to make lighting more comfortable for all guests. We hope to welcome you and your family back soon!sincerelyfront desk managerLupits
5.0分
情侣出游
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We always like staying at this hotel and staying in their
1 bedroom suite.
The only thing to comment on was the hot tub that was not hot.They are not called a luke warm tub. Other than that
everything was just fine.
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酒店回复: Thank you for your great review and for being a loyal guest! We’re glad to hear you enjoy staying with us and appreciate your feedback about the hot tub. We apologize for the temperature issue and will make sure our maintenance team looks into it right away. We look forward to welcoming you back soon for another comfortable stay — with the hot tub working just as it should!sincerely, front desk managerLupita
地理位置优越
食物总体来说不错。他们每天都会供应不同款式的鸡蛋,还有香草炸土豆,以及培根、香肠和西班牙辣香肠等多种选择。餐厅里总是有咖啡,而且非常好喝!
我们住了两晚,他们没有打扫房间。早餐有基本食物,但我们需要经理帮忙拿收据,但他们没有帮我们。
非常好,非常安静,非常安全,我建议我很快会再来。
一切都很棒,只是我在那里住了两天,他们没有给我提供客房服务。
服务一直都很好,员工很友好,早餐很好,房间很宽敞
我们之前曾住过这家酒店,对其提供的服务非常满意。
一切都很棒,你让我很惊喜。
都好
I appreciate the lighting settings, but the nightlight feature was still too bright. Without it and any other lights on, it was pitch black. I didnt want one of my kids to get up in the middle of the night and bang into the wall. I ended up leaving my phone flashlight on all night.
The breakfast was a hit. Loved how big the room was and the space for eating.
We always like staying at this hotel and staying in their
1 bedroom suite.
The only thing to comment on was the hot tub that was not hot.They are not called a luke warm tub. Other than that
everything was just fine.