We originally were in 1 room on 3rd flood and smelled of **** and body odor.
The second room had roaches, we were supposed to be there 2 nights.
We packed out things and left.
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酒店回复: Dear Elizabeth,Our property undergoes regular pest control treatments, so we are surprised and disappointed to read your remarks. Rest assured, our specialist has been notified so they can look into this closely and ensure our high standards are upheld. Our housekeeping team will also deal with any odor concerns promptly, and we'll share your feedback about the breakfast internally for consideration. We apologize for any inconvenience and hope to change your perceptions in the future.
1.0分
情侣出游
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This room was by far the most nasty hotel room I’ve been to. First thing we noticed was a giant stain on the comforter, so we undo the bed to find nasty black and red spots all over the bed. We decided very quickly that we wernt comfortable in the conditions of this hotel and we checked out. Night manager said that she doesn’t check the rooms after the housekeeping is finished. There was way more wrong with the hotel itself but the bed by far was the worst. 10/10 would NOT RECOMMEND
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酒店回复: Dear Hailey,Thank you, sincerely, for sharing this feedback. Nothing is more important to us than providing a comfortable stay, and you've highlighted an area that deserves attention. We're working to address the bed sheet issue you mentioned to ensure our standards are being upheld. We're so sorry to have not left you with a better impression, though we appreciate your candor; we're committed to making the necessary improvements.
1.0分
其他
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Don’t Stay Here!
Absolutely the worst hotel I’ve ever stayed in. The boxsprings for the beds were on the floor, the mattress was too big for the boxsprings. If there was two people to a bed, one person was halfway off the bed. There was a big glob of who knows what on the bed skirt of one of the beds. If you needed extra towels, you had to bring the dirty ones to the front desk to change out. Main bathrooms in the lobby were closed to the public and vending machines did not work.
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酒店回复: We’re sorry to hear that your stay didn’t meet expectations. We appreciate your feedback and will work with our staff to address the issues you mentioned.
5.0分
其他
Good for first time
Great service and great place overall
1.0分
家庭亲子
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The pictures are not what they made it out to be from online to in person. When me and my family first got there the room looked as if their cleaning service just don’t take pride in their job. Light bulbs weren’t working, the beds were made but they didn’t have a spread at all just sheets. There was an understanding from the web that this hotel do not have roaches but Ine of the rooms we had, had roaches in the bathroom, on the blow dryer where the sink was, on the toilet paper roll. Then, the breakfast that they serve in the morning was terrible. There really was no breakfast just corn flakes and even the cafeteria was left dirty. Overall experience was a fail and if you choose to book at this hotel in the future book at your own risk but just bring your own toiletries, beddings, and cleaning supplies.
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酒店回复: Thank you for sharing your feedback. We regret that your experience did not meet expectations and we sincerely apologize for what you described. Your concerns have been noted, and we will thoroughly review them to ensure improvements are made. We appreciate you bringing this to our attention. Please know that this is not typical of a stay with us, and we hope that you will join us again so we can change your perception.
2.0分
其他
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This was an old hotel which needed carpet to be replaced due to stains. Chair in room unstable need to be replaced. Hotel only provided shampoo, no conditioner, and one small bar of soap.
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酒店回复: Dear Eunice,Thank you for taking the time to leave us your feedback. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
5.0分
情侣出游
Enjoyed my stay. But wassup with this complimentary breakfast? If that's how it's going to be, then they should go down on the price.
1.0分
其他
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Stay away
I checked into the hotel around 1 am after along drive from Tampa to GA. I checked out as soon as I found another hotel later that day. The toilet and bathtub was dirty. The bed was hard as a rock and I saw a roach on the wall.
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酒店回复: We are sorry that you didn’t have pleasant experience staying with us. We will work with our staff addressing your concerns.
1.0分
其他
I was unsafe and was told about refund.
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酒店回复: Dear Joshua,Thank you for your feedback. We are sorry to hear that you felt unsafe during your stay. Guest safety is our top priority, and we take such concerns seriously. We would appreciate the opportunity to learn more about the situation so we can address it appropriately. Please reach out to us, and we hope to restore your trust in the future.
一般
卧室地毯有难闻的气味。
What breakfast, apple and cheerios and toast.
Your hotel shouldnt even be allowed to be open.
We originally were in 1 room on 3rd flood and smelled of **** and body odor.
The second room had roaches, we were supposed to be there 2 nights.
We packed out things and left.
This room was by far the most nasty hotel room I’ve been to. First thing we noticed was a giant stain on the comforter, so we undo the bed to find nasty black and red spots all over the bed. We decided very quickly that we wernt comfortable in the conditions of this hotel and we checked out. Night manager said that she doesn’t check the rooms after the housekeeping is finished. There was way more wrong with the hotel itself but the bed by far was the worst. 10/10 would NOT RECOMMEND
Don’t Stay Here!
Absolutely the worst hotel I’ve ever stayed in. The boxsprings for the beds were on the floor, the mattress was too big for the boxsprings. If there was two people to a bed, one person was halfway off the bed. There was a big glob of who knows what on the bed skirt of one of the beds. If you needed extra towels, you had to bring the dirty ones to the front desk to change out. Main bathrooms in the lobby were closed to the public and vending machines did not work.
Good for first time
Great service and great place overall
The pictures are not what they made it out to be from online to in person. When me and my family first got there the room looked as if their cleaning service just don’t take pride in their job. Light bulbs weren’t working, the beds were made but they didn’t have a spread at all just sheets. There was an understanding from the web that this hotel do not have roaches but Ine of the rooms we had, had roaches in the bathroom, on the blow dryer where the sink was, on the toilet paper roll. Then, the breakfast that they serve in the morning was terrible. There really was no breakfast just corn flakes and even the cafeteria was left dirty. Overall experience was a fail and if you choose to book at this hotel in the future book at your own risk but just bring your own toiletries, beddings, and cleaning supplies.
This was an old hotel which needed carpet to be replaced due to stains. Chair in room unstable need to be replaced. Hotel only provided shampoo, no conditioner, and one small bar of soap.
Enjoyed my stay. But wassup with this complimentary breakfast? If that's how it's going to be, then they should go down on the price.
Stay away
I checked into the hotel around 1 am after along drive from Tampa to GA. I checked out as soon as I found another hotel later that day. The toilet and bathtub was dirty. The bed was hard as a rock and I saw a roach on the wall.
I was unsafe and was told about refund.