Check in was disappointing. I had a 6th floor room. Elevator was not working. It was a hot Texas day and the stairwell was even hotter.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Roberto PinedaAssistant General ManagerHyatt Place Dallas Park Central
3.0分
家庭亲子
The room was a bit noisy due to the highway. The Wi-Fi service was bad. The manager Maria was very kind and helpful.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Roberto PinedaAssistant General ManagerHyatt Place Dallas Park Central
房间宽敞干净。预订前看到不少差评，但入住后发现一切都很好！没什么好抱怨的。
离高速公路太近了，所以很吵。房间里的灯光不足，很暗，化妆或做头发都很困难。
携程预订还是很方便的，客服也很专业
我拿到的第一间房有异味，所以就换了。房间很宽敞也很干净，就是气味不太好闻。房卡不是一直都好用，我时不时就需要去激活一下。不过，我很喜欢他家的早餐和健身房。
很棒的地方，服务和食物，他们只有从机场到酒店的交通
尽管我不能去，但我还是喜欢游泳池。
他们没有退还我的押金
好的
Check in was disappointing. I had a 6th floor room. Elevator was not working. It was a hot Texas day and the stairwell was even hotter.
The room was a bit noisy due to the highway. The Wi-Fi service was bad. The manager Maria was very kind and helpful.