Clean and comfortable room, friendly front-end staff, good breakfast (with nice biscuits and gravy).
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酒店回复: Thank you for your wonderful review! We’re thrilled to hear you enjoyed a clean and comfortable room, our friendly front desk team, and the breakfast offerings. Your kind words mean a lot, and we look forward to welcoming you back soon.– Management
5.0分
商务出差
It was awesome I rested real good and got up refreshed and ready to get to work and travel back to Utah.
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酒店回复: We’re so glad to hear you had a restful stay and left feeling refreshed and ready for the day ahead. Safe travels back to Utah, and we hope to welcome you again soon.-Management
5.0分
其他
Breakfast was very good, ran out of coffee. Area was very crowded as there was alot of people at the hotel
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the breakfast and appreciate you letting us know about the coffee running out and the crowded breakfast area. We’ll be sure to share this with our team so we can better manage these situations during busy periods. Thank you for staying with us.– Management
2.0分
家庭亲子
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No eggs for breakfast., other than that not bad. Our room was 1st room as you came in right behind staff office. The door bell rang all night constantly waking us up, we got very little sleep. I complained when I checked out and was told only the owner could issue a credit.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, including the lack of eggs at breakfast and the disturbances from the doorbell. We understand how this affected your rest and are truly sorry for the inconvenience. Your comments will be shared with our team so we can address these concerns and improve for future guests.– Management
5.0分
家庭亲子
Staff was friendly and efficient. Room is clean. Only comment was there is no tissues in the room.
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酒店回复: Thank you for sharing your kind feedback. We’re delighted to hear that our staff was friendly and efficient and that you found your room clean. We appreciate you noting the missing tissues and will share this with our housekeeping team to ensure this is addressed moving forward. We hope to welcome you back again soon.– Management
3.0分
其他
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This hotel is adjacent to a major highway. There is no elevator. I was able to switch rooms to the back side of the hotel and on the ground floor, but had to listen to a bevy of truck drivers slamming the doors in and out all night. The breakfast offerings were so poor we did not eat there. This hotel was chosen because Missoula is nearby but a college football town and options were limited. We ended up having to eat in Missoula for dinner and breakfast the following day.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad our team was able to accommodate a room change, though we’re sorry that noise and the lack of an elevator impacted your overall experience. We also regret that the breakfast offerings did not meet your expectations. We appreciate your understanding given the limited availability in the area during busy times and your comments help us identify areas where we can improve. We hope you’ll consider staying with us again in the future under better circumstances.– Management
2.0分
家庭亲子
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Needs major updating, bed was sagging, too soft and needs to be replaced. Not the cleanest, shower drain was getting backed up and no stopper in the sink. Noisy all night we slept maybe an hour!
2.0分
情侣出游
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Half the lights and outlets in the room did not work. There was trash left in the bathroom trash can and the owner was unwilling to reimburse an accidental reservation when we still stayed at the establishment a day early.
1.0分
家庭亲子
Room was dirty. The bed dust ruffle was dirty, torn and on the floor. No towels. For the price it was a big disappointment.
没有热水
Clean and comfortable room, friendly front-end staff, good breakfast (with nice biscuits and gravy).
It was awesome I rested real good and got up refreshed and ready to get to work and travel back to Utah.
Breakfast was very good, ran out of coffee. Area was very crowded as there was alot of people at the hotel
No eggs for breakfast., other than that not bad. Our room was 1st room as you came in right behind staff office. The door bell rang all night constantly waking us up, we got very little sleep. I complained when I checked out and was told only the owner could issue a credit.
Staff was friendly and efficient. Room is clean. Only comment was there is no tissues in the room.
This hotel is adjacent to a major highway. There is no elevator. I was able to switch rooms to the back side of the hotel and on the ground floor, but had to listen to a bevy of truck drivers slamming the doors in and out all night. The breakfast offerings were so poor we did not eat there. This hotel was chosen because Missoula is nearby but a college football town and options were limited. We ended up having to eat in Missoula for dinner and breakfast the following day.
Needs major updating, bed was sagging, too soft and needs to be replaced. Not the cleanest, shower drain was getting backed up and no stopper in the sink. Noisy all night we slept maybe an hour!
Half the lights and outlets in the room did not work. There was trash left in the bathroom trash can and the owner was unwilling to reimburse an accidental reservation when we still stayed at the establishment a day early.
Room was dirty. The bed dust ruffle was dirty, torn and on the floor. No towels. For the price it was a big disappointment.