酒店回复: Dear guest,Thank you very much for taking the time to share your impressions with us. We are glad you enjoyed the pool area, the beachfront location, and the beautiful view.We regret that the cleanliness of your room and the noise from the ventilation unit did not meet your expectations. We take your comments seriously and will promptly forward them to the relevant departments to make the necessary improvements.We hope to have the opportunity to welcome you again and provide you with an even better experience.Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear guest,Thank you for your feedback. We would like to kindly point out that during peak hours, it is normal to experience some delays and increased guest volume, as happens in hotels worldwide. For this reason, our hotel website advises guests to make reservations in advance to avoid any inconvenience.Should you inform us ahead of time, we will be more than happy to assist you with your reservations to ensure a smooth and enjoyable experience.We appreciate your understanding and hope to welcome you again soon.Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear guest,Thank you very much for your feedback and for taking the time to share it with us. We would like to inform you that our staff is fully staffed; however, we apologize if at any time we did not fully meet your expectations.Regarding the buffet, we offer a 14-day rotating menu with 16 different hot dishes daily, 10 types of salads, as well as ingredients that guests can combine themselves. Additionally, we serve over 20 different desserts at both lunch and dinner.Concerning the elevator, there was a malfunction that unfortunately lasted about one and a half days, as the required spare part had to be ordered from outside Kos due to the island’s remote location. We sincerely apologize for the inconvenience caused.We hope you will give us another opportunity to serve you and provide you with an even better experience.Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear Erik,Thank you for taking the time to share your feedback regarding your stay at Mitsis Blue Domes. We’re glad to hear that you appreciated our beautiful beach, ample sunbeds, and beach bar, as well as the opportunity to enjoy a swim late in the season.We regret to learn that some aspects of your experience fell short of excellence. Please accept our apologies for the inconvenience caused by the small ants in the bathroom and the noise from the jacuzzi cleaning system. Your comments are invaluable, and we will address these matters with our team to ensure a more seamless experience for future guests.We truly appreciate your constructive feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear Mischa,Thank you for returning to us after five years! We’re thrilled to hear that you enjoyed your previous stay and chose to come back. We appreciate your feedback regarding the staff and are committed to ensuring a consistently high level of service across the board. We hope to see you again soon for another memorable stay!Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear Carolina,Thank you for your review and for the positive comments regarding the beauty of our facilities.Regarding the situation with the sunbeds, we would like to inform you that the hotel provides approximately 1,700 sunbeds distributed across the pools and the beach. We have a policy that sunbeds are reserved until 08:30 in the morning to ensure their availability for all guests. However, there are always available sunbeds unless you are looking for spots in the most central areas of the hotel.We appreciate your feedback regarding the need for renovation as well as your observations about our staff's service. We will use your comments to improve our services.Thank you for highlighting the cleanliness of the sea and your experience at our restaurants. We hope to have the opportunity to welcome you again in the future.Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear Sebastian,Thank you so much for your fantastic 5-star review! We are thrilled to hear that you enjoyed your stay with us for the second time and that you were once again delighted with your experience.We take great pride in our hotel’s location and the friendliness and helpfulness of our staff. Your positive feedback regarding our well-maintained property and clean rooms is invaluable to us.We look forward to welcoming you back soon!Yours Sincerely,Blue Domes Management & Team
酒店回复: Dear Lena,Thank you for taking the time to share your experience at Mitsis Blue Domes. We are pleased to hear that you found the room and the overall resort to be very good, and that you enjoyed the daily replenished minibar and the great snack bars.However, we regret to hear that the service in the restaurants did not meet your expectations. Your comments about your concerns are taken very seriously. We will address these issues internally to improve our service. A friendly smile and a brief apology should be standard, and we are sorry that this was not your experience.We appreciate your note regarding the beach, as it is important information for families with young children.We are delighted that you enjoyed the service at the spa and can recommend the manicure and pedicure.Regarding the evacuation during the wildfires, we want to assure you that the safety of our guests is our top priority. We would like to assure you that we followed the protocol and guidelines from the state authorities and hope such an incident does not occur again.Thank you again for your valuable feedback. We hope to welcome you back in the future and provide you with an all-around positive experience..Yours Sincerely,Blue Domes Management & Team
房间一尘不染，地理位置绝佳，食物美味可口且分量足，大海和泳池都很棒。
这家酒店地理位置绝佳，环境优美。设施齐全，餐饮选择丰富，非常棒。酒吧全天提供无限畅饮，Blue Domes酒店的核心区域还有贯穿其中的淡水泳池。食物种类繁多，能满足各种饮食需求。
我发现唯一的缺点是房间不隔音，因为我住的房间靠近住宅区的尽头，服务道路上的噪音有点恼人。
尽管如此，我仍然会强烈向家人和朋友推荐这个地方。
酒店有一个很棒的泳池区，其中一个就在海滩上。餐饮随时供应。酒店内还有几家酒吧、小吃店和餐厅。酒店坐落在山坡上，可以欣赏到壮丽的海景。
我们住的是一楼的房间。可惜的是，我们得小心翼翼，以免蟑螂闯入。房间的清洁也比较差。
另一个缺点是通风系统。晚上，我们听到楼上邻居的通风系统发出非常响亮、恼人的噪音。
但总的来说，这仍然是一家很棒的酒店。
度假村规模庞大，位置偏远，更适合寻求轻松全包式度假的客人。除了健身房外，这里只有户外运动，不过教练水平很高。主餐厅经常客满，菜单也相当平庸。点菜餐厅的预订也很困难。在鹅*石滩，你绝对需要一双沙滩鞋。
人手不足。点菜菜单很好，自助餐不太好；选择不够。电梯总是坏，而且推婴儿车非常困难，因为到处都是楼梯。
我们在五星级酒店（MITSIS Selection）有不同的体验。一切都很好，但并不出色。
酒店拥有一个美丽的海滩，配有充足的日光浴床和遮阳伞以及一个海滩酒吧。尽管已经是季节末了，我们仍然可以游泳。
房间不错，就是卫生间有很多小蚂蚁。
我们上面是一间带按摩浴缸的公寓。晚上就打开来打扫。造成噪音污染，因此请确保您不要购买带按摩浴缸的公寓下方的公寓。
5年前我们就来过这里，如果我们当时不是那么喜欢它，就不会再回来了。总的来说，工作人员有很多差异，从非常细心和友好到“他们想尽一切努力把我们吓跑”。一些餐厅现在被重新分类为点菜餐厅，因此不再可供自发参观，这是一个严重的恶化。为了钱我们绝对不会再去这家酒店。
酒店大楼其实不错，但是很旧，急需翻新。大多数员工都很友善，但有些无能。躺椅的情况简直是一场灾难，如果你想在泳池里占个位置，你别无选择，只能在早上 7 点预订躺椅，这是所有客人都会做的事情。对于几个小时内空躺椅上堆满毛巾的情况，酒店没有采取任何措施。点菜餐厅还不错，菜品品种多样，但如果您在出发前没有预订，就没有座位。尽管海滩是*石，但海水非常干净，非常清澈，适合游泳。总而言之，住几天还可以，但我们不会再来，也不会住更长时间。酒店急需翻新。
我们第二次入住这家酒店，再次感到非常兴奋。酒店的位置很棒，酒店本身也很棒。所有员工都非常友好并且总是乐于助人。该设施维护良好。房间保持简单但整洁干净。我们没有什么可抱怨的。
房间和设施总体来说都非常好。迷你吧每天补充货品，是很棒的小吃店。然而，餐厅的服务却很难提供。早餐时，你要等 20 到 30 分钟才能喝到卡布奇诺，工作人员会以居高临下的态度对待你——你感觉自己像个恳求者，而不像五星级酒店的客人。工作人员经常忘记订单，20 分钟后回来询问一切 - 没问题，这种情况可能会发生，但不是每天，也不会以这种方式。带着微笑和快速道歉会更容易被接受。对于有小孩的家庭来说可能很重要：海滩布满岩石，并且下降得很快。孩子们不太可能站在那里的海里。
水疗中心的服务很棒——只能推荐美甲和足疗。
发生森林火灾时值得注意的事情：除了有孩子的家庭外，没有人被疏散，当在接待处询问时，他们被告知酒店大楼内非常安全。没有说明为什么所有带小孩的客人都被疏散。