They use lavender cleaning supplies and don’t offer other rooms that is not cleaned without lavender
I am allergic to lavender and had to spray down the room with my own stuff
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酒店回复: Dear Stacie,Thank you for bringing this to our attention. We’re sorry to hear about the inconvenience caused by the cleaning products used. Our team strives to provide a comfortable stay for all guests, and your feedback will help us review alternative options for those with sensitivities. We appreciate your understanding and the chance to improve.Sincerely,Management Team
1.0分
其他
The rooms were not well maintained and rest rooms were terrible. Wouldn’t recommend on any day
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酒店回复: Dear Teja,We’re sorry to hear that your stay did not meet expectations. Maintaining clean and well-maintained rooms is a top priority for us, and we regret that we fell short during your visit. Your feedback has been shared with our maintenance and housekeeping teams to address these concerns and improve the experience for future guests.Sincerely,Management Team
5.0分
其他
Needed a room for the night, and was an overall great night! No complaints with the hotel!
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酒店回复: Dear Alisha,Thank you for your kind feedback! We’re delighted to hear that you had a great stay and that everything met your expectations. It’s always wonderful to know our guests enjoyed their experience.Best Regards,Management Team
1.0分
其他
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The odor from the outside mold smell, to the overpowering perfumy hall, to the stale and over scented room was intolerable. The door to the toom had to be forced shut. Carpets were filthy. There were black curly hairs on pillows and sheets. Dirty, dirty, dirty
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酒店回复: Dear Mary,We sincerely apologize for the condition of your room and the issues you encountered during your stay. The cleanliness and maintenance concerns you described are unacceptable and do not reflect the standards we strive to maintain. Your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We appreciate you bringing these issues to our attention, as it helps us make necessary improvements for future guests.Sincerely,Management Team
4.0分
其他
It was an old hotel that had been redone. They were still in the process of renovating, but our room was mostly done. The bed and bedding was very comfortable!
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酒店回复: Dear Patricia,Thank you for your feedback! We’re glad to hear that you found your room comfortable and enjoyed the bed and bedding. We appreciate your understanding during our ongoing renovations and look forward to welcoming you back to an even more refreshed property in the future!Best Regards,Management Team
5.0分
情侣出游
Quality linens, friendly desk clerk, quick check in, clean room. Not fancy but comfortable and clean
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酒店回复: Hello Robert,Thank you for sharing your positive feedback about your recent stay. We're glad to hear that you enjoyed the quality of our linens, the friendliness of our staff, and the quick check-in process. It’s wonderful to know that you found your room comfortable and clean. We appreciate your insights and hope your travels bring you back our way again in the future.
2.0分
其他
Broken Shower
Room was ok but the shower head was broken and shot water all over the bathroom
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酒店回复: Hello Ronald,Thank you for your feedback regarding your recent stay. We appreciate you bringing the shower head issue to our attention, as it helps us to maintain our facilities better. We encourage future guests to report any maintenance concerns promptly so that we can address them during their stay. Your insights are valuable to us as we strive to enhance the guest experience.
4.0分
其他
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We were satisfied
The staff was very friendly and helpful. The fiod was great. The convenience for our location was great. There were a few areas of our room that was not as clean as it could have been. We needed to clean the shower head as it was black or mold on the spray head. The only other thing was the interstate noise.
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酒店回复: Hello Francesco,Thank you for noting the friendliness of our staff and the quality of the food. We appreciate your feedback regarding the cleanliness of the room and will ensure it is relayed to the appropriate department for further review. We strive to create a comfortable environment, and your comments about the noise will be taken into consideration. Your insights help us improve the experience for future guests.
4.0分
其他
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The room was decent; the facility was a little beaten up and in need if some repairs.
The Breakfast was only ok. very little selection.
The pool there was atrocious - I don't think it is even minimally maintained.
the gym was pretty good, actually.
reasonably priced and pretty quiet as well.
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酒店回复: Hello Michael, Thank you for sharing your feedback regarding your stay. We appreciate your comments about the room and are glad to hear you enjoyed the gym. Your observations about the facility and breakfast will be noted for future improvements. We strive to provide the best experience possible, and your input is valuable to us as we work on enhancing our offerings. Thank you again for your insights, and we hope you had safe travels home.
一切都超出了预期……房间和早餐都很棒！
They use lavender cleaning supplies and don’t offer other rooms that is not cleaned without lavender
I am allergic to lavender and had to spray down the room with my own stuff
The rooms were not well maintained and rest rooms were terrible. Wouldn’t recommend on any day
Needed a room for the night, and was an overall great night! No complaints with the hotel!
The odor from the outside mold smell, to the overpowering perfumy hall, to the stale and over scented room was intolerable. The door to the toom had to be forced shut. Carpets were filthy. There were black curly hairs on pillows and sheets. Dirty, dirty, dirty
It was an old hotel that had been redone. They were still in the process of renovating, but our room was mostly done. The bed and bedding was very comfortable!
Quality linens, friendly desk clerk, quick check in, clean room. Not fancy but comfortable and clean
Broken Shower
Room was ok but the shower head was broken and shot water all over the bathroom
We were satisfied
The staff was very friendly and helpful. The fiod was great. The convenience for our location was great. There were a few areas of our room that was not as clean as it could have been. We needed to clean the shower head as it was black or mold on the spray head. The only other thing was the interstate noise.
The room was decent; the facility was a little beaten up and in need if some repairs.
The Breakfast was only ok. very little selection.
The pool there was atrocious - I don't think it is even minimally maintained.
the gym was pretty good, actually.
reasonably priced and pretty quiet as well.