酒店回复: Dear Ricardo, Thank you for taking the time to share your feedback and we look forward to welcoming you back on your next visit to earn that extra star!
5.0分
其他
原文
翻译提供方：Google
房间非常干净，工作人员也非常友好。
展开
酒店回复: Dear Michael, Thank you for your wonderful review! We're glad to hear the room was very clean and that our staff was friendly. We appreciate you choosing to stay with us and hope to see you again soon!
4.0分
情侣出游
原文
翻译提供方：Google
好的
展开
酒店回复: Dear William, Thank you for your feedback. We appreciate you taking the time to share your experience and hope to provide an even better stay next time.
1.0分
其他
展开
Try to cancel three days in advance and they would not reimburse me. I also ask if i could use it to book for three months later and they wouldn't even do that. My mom had strep and covid so could not come in for Thanksgiving. Try to move it to come see her for Christmas but they said now. Never experienced this before. Would not recommend this hotel. If they would mive my reservation to December things would be great. Very poor management.
2.0分
其他
展开
Bugs in room, breakfast closes at 9:00 am which is before most people on vacation get up, at checkout the man behind desk couldn’t speak English, door to bathroom impossible to close, very small room and a low level of aesthetics in the room. The pictures had a TV screen partially in front of them, etc.
展开
酒店回复: Dear Ken, We’re very sorry to hear about the issues you experienced during your stay. The concerns you mentioned—cleanliness, communication at the front desk, room maintenance, and breakfast hours—do not reflect the standards we aim to provide. We truly appreciate you bringing these matters to our attention, and we will be addressing them with our team to prevent this from happening again. Thank you for your feedback, and we apologize for the inconvenience you encountered.
1.0分
其他
展开
I was charged a $100 deposit for living within 70 miles. And then wasn't given my deposit back because of a stain on the sheet. It was from my girlfriend spotting a bit. This place looks like they just wanna take as much money as they can. Won't recommend.
2.0分
其他
I had to go to another facility and get rooms and I had booked a week prior to and they gave my rooms to someone else.
展开
酒店回复: Dear Jackie, Thank you for taking the time to share this concerning experience. We understand the seriousness of the situation you described and understand your perspective. Your feedback highlights critical issues, and we appreciate you bringing them forward . Please reach out to us at 662-287-4421 for further discussion. We appreciate your insights and look forward to welcoming you back for an improved experience.
3.0分
商务出差
展开
Bathtub wouldn’t drain well. Had to stop my shower a few times just so the tub wouldn’t fill up. Breakfast was stale cereal, microwaved biscuits, and very liquid gravy.
展开
酒店回复: Dear Bryce, Thank you for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. Your feedback is invaluable in helping us identify areas for improvement so future stays can be smoother and more enjoyable. We appreciate you choosing our hotel and hope you might consider giving us another opportunity in the future to provide the high-quality experience we aim to deliver.
5.0分
情侣出游
展开
Very clean and nice, especially for the price. Staff was very friendly. Will definitely stay there again. Only complaint is that the double bed was a little small, but it’s not a big deal.
展开
酒店回复: Dear Amy, thank you for sharing your wonderful experience . It's fantastic to know that our clean and nice room , our friendly staff met your expectations, and that our staff left such a positive impression. We look forward to welcoming you back on your next visit to Nashville.
酒店位置优美，正好在很棒的广场旁边，音乐节期间住这里再好不过了。
其中一间房的电视坏了，而且气味难闻。
房间非常干净，工作人员也非常友好。
好的
Try to cancel three days in advance and they would not reimburse me. I also ask if i could use it to book for three months later and they wouldn't even do that. My mom had strep and covid so could not come in for Thanksgiving. Try to move it to come see her for Christmas but they said now. Never experienced this before. Would not recommend this hotel. If they would mive my reservation to December things would be great. Very poor management.
Bugs in room, breakfast closes at 9:00 am which is before most people on vacation get up, at checkout the man behind desk couldn’t speak English, door to bathroom impossible to close, very small room and a low level of aesthetics in the room. The pictures had a TV screen partially in front of them, etc.
I was charged a $100 deposit for living within 70 miles. And then wasn't given my deposit back because of a stain on the sheet. It was from my girlfriend spotting a bit. This place looks like they just wanna take as much money as they can. Won't recommend.
I had to go to another facility and get rooms and I had booked a week prior to and they gave my rooms to someone else.
Bathtub wouldn’t drain well. Had to stop my shower a few times just so the tub wouldn’t fill up. Breakfast was stale cereal, microwaved biscuits, and very liquid gravy.
Very clean and nice, especially for the price. Staff was very friendly. Will definitely stay there again. Only complaint is that the double bed was a little small, but it’s not a big deal.