酒店回复: Thank you so much for your positive feedback! We are so glad that you had a positive experience.
5.0分
家庭亲子
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It was amazing. Everyone was top notch very professional and courteous. They went out of there way to make our stay fabulous. Breakfast was more than anyone could ask for. So Yummy!. Definitely will stay there in the future.
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酒店回复: Thank you for the feedback, high score, and kind words about our staff. We want to ensure that all of our guests can have a clean, comfortable stay and enjoyable experience. We look forward to welcoming you back the next time that you are visiting Verona NY!
5.0分
家庭亲子
Friendly, helpful and kind people working there. This place was SO CLEAN!! I would go back again in a heartbeat
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酒店回复: Thank you for fantastic review! We are so glad you had a wonderful experience with us. We Look forward to welcoming you back!
4.0分
情侣出游
We were in a room with a spa tib which apparently had been renovated recently, but the workmanship around the bathtub was shoddy
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We sincerely apologize that the workmanship in your room did not meet your expectations and for any inconvenience this caused. Your comments have been shared with our maintenance and housekeeping teams to ensure these issues are addressed and do not happen again. We hope that we have the opportunity to welcome you back again.
5.0分
其他
Staff at check in were very helpful, room is clean and nice. Looking forward to breakfast tomorrow
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酒店回复: Thank you so much for staying with us, Jane! It was a pleasure having you and we are happy to see 10/10. We hope that you stay with us again next time that you are visiting Verona NY.
5.0分
情侣出游
Everything was beautiful and clean, the staff were very helpful and pleasant. Great place to stay!
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酒店回复: Thank you staying with us Crystal! We appreciate your feedback and the high score! We look forward to welcoming you back next time that you are in Verona NY.
5.0分
其他
Very impressed by this new Comfort Inn & Suites. Cleanliness …staffing…breakfast…location…GREAT PLACE TO STAY!
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酒店回复: We are so please to hear that you enjoyed your stay with us! We appreciate your feedback and look forward to seeing you again soon!
5.0分
其他
Beautiful property. Friendly staff. Clean and comfortable rooms. The nicest Comfort Inn I have ever seen.
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酒店回复: Thank you for taking the time to respond to the review and high rating! We look forward to welcoming you back for another fantastic stay!
2.0分
其他
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Upon check in staff could not find reservation. Another staff member rudely stated that my room had been moved to another facility. Told it was comparable and that their pool is broken so we should be grateful? Chose this hotel property for hot tub. Moved to Hampton Inn which is nice but no hot tub.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry and deeply regret that you were unable to stay in your reserved room and had to be relocated to the Hampton Inn at Turning Stone because of unforeseen circumstances with our occupancy. We understand that this caused significant inconvenience and frustration during your stay. It is our hope that you will give us the opportunity to serve you in the near future.
酒店就在90号州际公路旁边，距离锡拉丘兹市30分钟车程。包含欧陆式早餐，比较基础：百吉饼、燕麦片、酸奶、咖啡、茶和橙子。房间很宽敞；隔音效果不错。
好的
It was amazing. Everyone was top notch very professional and courteous. They went out of there way to make our stay fabulous. Breakfast was more than anyone could ask for. So Yummy!. Definitely will stay there in the future.
Friendly, helpful and kind people working there. This place was SO CLEAN!! I would go back again in a heartbeat
We were in a room with a spa tib which apparently had been renovated recently, but the workmanship around the bathtub was shoddy
Staff at check in were very helpful, room is clean and nice. Looking forward to breakfast tomorrow
Everything was beautiful and clean, the staff were very helpful and pleasant. Great place to stay!
Very impressed by this new Comfort Inn & Suites. Cleanliness …staffing…breakfast…location…GREAT PLACE TO STAY!
Beautiful property. Friendly staff. Clean and comfortable rooms. The nicest Comfort Inn I have ever seen.
Upon check in staff could not find reservation. Another staff member rudely stated that my room had been moved to another facility. Told it was comparable and that their pool is broken so we should be grateful? Chose this hotel property for hot tub. Moved to Hampton Inn which is nice but no hot tub.