Looks can be deceiving. The outside of the the Bentley reminds me of a motel, almost like a Schitt's Creek type (2 floors, walk-up stairs to get to the 2nd floor, etc.)
But, I was pleasantly supprised by the room we stayed in. It was a suite and very clean and spacious. The Staff were so friendly and the area surrounding the pool looked really nice as. well. Oh yeah, each room has a record player, don't forget to bring your vinyl. But if you don't bring your own, the hotel has some vinyl records to borrow.
Although the pricing seemed a bit high for off-season, I would definitely recommend this hotel.
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酒店回复: Hi Rob,Thank you for the wonderful review! Glad we can agree that looks are quite deceiving. We appreciate the compliments of our staff; they work hard to make our guests' stay as comfortable as possible. Tyr coming later in our offseason, we would love to have you stay again!The Bentley Hotel Southampton team
5.0分
家庭亲子
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Staff and management were very helpful with the room change request. Property was ideal with large rooms and comfort for a quick stay in the hamptons. Great value!
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酒店回复: Hi Michael,we appreciate your comment. We do our best to accommodate if there is availability. We are glad you enjoyed the property and your spacious room.Please visit again soon!The Benty Hotel Southampton Team
5.0分
情侣出游
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Huge second floor suite. Full size fridge freezer and microwave. Excellent shower. Super comfortable beds. All spotlessly clean. Added bonus of an outdoor pool.
Would not hesitate to stay in this hotel again.
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酒店回复: Hi James,Thank you for all the compliments. Glad to see you would like to stay with us again! We are glad you enjoyed the room and amenities around the property. Please come again soon!The Bentley Hotel Southampton Team
5.0分
情侣出游
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A hidden gem.
Except for the thin floors and hearing the people above’s every footstep, it was a wonderful place to stay.
The king suite is a huge room, clean and comfortable.
Staff is friendly and accommodating.
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酒店回复: Hi Daryle,Glad to hear you enjoyed your room and experience here at the Bentley. Sorry that you were able to hear so much from the other rooms around you. We are glad to hear it didn't take away from your experience at the hotel. Hope you come again soon!The Bentley Hotel Team
5.0分
其他
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Great place it was very clean and rooms are very big the only down side was it says heater pool but it was cold unfortunately especially for Labor day weekend. Otherwise i would go back again.
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酒店回复: Hi Thomas,thank you for staying with us. I'm sorry the weather and the temperature of the pool were not ideal for the holiday weekend. But we hope this does not keep you from coming to stay with us again! Hope to have you back soon,The Bentley Hotel Southampton
5.0分
朋友出游
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I loved this hotel. It was cute, quaint and a perfect girls trip stay. Only thing that was amiss was one of the tv remotes wasn’t working but my friend and I discovered that we could use the other remote to control both tvs. It was only just a battery issue with the remote which isn’t a big deal. The rooms and the pool area are so prestine. I wish I had the chance to use the pool but the activities I planned didn’t align with the time.
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酒店回复: Hi KassiaThank you for choosing to stay with us. We are happy to have been able to make you girls tri enjoyable. I'm sorry that the remote had some issues but am glad that it didn't affect your stay. Hopefully your next trip will allow for the usage of the trip. Please come again soon!!The Bentley Hotel Southampton
4.0分
其他
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The hotel is located in a central part of Southampton, with most attractions within 5–10 miles. It’s clean, well-kept, and the room was spacious and well-equipped.
Unfortunately, the service—specifically from Joseph—was disappointing. Upon arrival, I was mistaken for a delivery person, which felt dismissive and rude. The check-in process was quick but lacked basic information like Wi-Fi, amenities, or hotel services. I was handed a list of nearby restaurants, as the hotel doesn’t offer on-site dining beyond snacks and drinks.
On checkout day, I requested a non-resident beach parking pass. Joseph provided one along with a waiver and a warning about a $500 fee if not returned the same day. He mentioned flooding and that Dune Road might be closed, but didn’t offer to check the status—despite being at a computer.
Later, when I asked to return the pass by 2pm, he refused, saying it was due at checkout (11am), contradicting his earlier statement that it was valid “for the day.” He reluctantly extended the deadline to 1pm, which barely allowed time to drive to the beach and enjoy it. There was no flexibility, even though the hotel was quiet and I saw at least 10 unused passes available.
Overall, while the hotel itself is fine, the lack of courtesy and accommodation from staff made the experience frustrating and disappointing.
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酒店回复: Hi Anthony,Thank you for your feedback. Here at the Bentley, we are still working on obtaining our food permit; hence, limited dining on the property. The list of nearby restaurants is our way of allowing guests a means of getting to see some of our Hampton recommendations in the area. The Beach passes are not permitted out past checkout time to ensure they are in our possession. If they are not returned, that fee of $500 is applied. "For the day" applies to the days of you being an in-house guest. As for our check-in, in order not to keep you long, there was a list in the welcome bag you were handed that had some of that general information included on it. It could have gone smoother otherwise, and for that, we apologize, as we were also receiving a delivery at the same time as your arrival. But we hope this does not deter you from coming to stay with us again!The Bentley Hotel Southampton
4.0分
其他
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Convenient location
Good hotel. Large comfortable room. Did not stay at hotel much as used mainly as a place to spend the night for day trips to Sag Harbor and Montauck
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酒店回复: Dear guest,Thank you so much for your kind review! We're thrilled to hear you found our location convenient, the room comfortable, and enjoyed your time in the area for your day trips. It’s wonderful to know that our hotel provided a great base for your visits to Sag Harbor and Montauk.We always strive to provide the best experience possible, and we would love to know what we could have done to earn that extra point. If you have any suggestions or feedback, we’d be happy to hear from you so we can continue improving.We hope to welcome you back in the future for more memorable stays!Warm regards,JoeManagementThe Hyatt Bentley Hotel Southampton
5.0分
其他
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Great family time!
Great location, hotel room was super roomy for my family if six, beds super comfy and it was quiet at night and slept great! the grounds were well kept and the pool heated. The staff very friendly and helpful. Easy check in and check out! Would definitely stay again.
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酒店回复: Thank you for your kind words about our hotel! We are glad you and your family enjoyed your stay with us and we look forward to seeing you again!Regards,The Bentley Hotel Southampton
订的套房的超大床加两个沙发床没整理出来，就换了套房双床加一个沙发床的，房间出奇意外的大和干净。
酒店有自助洗衣房，设备较为老旧。
Looks can be deceiving. The outside of the the Bentley reminds me of a motel, almost like a Schitt's Creek type (2 floors, walk-up stairs to get to the 2nd floor, etc.)
But, I was pleasantly supprised by the room we stayed in. It was a suite and very clean and spacious. The Staff were so friendly and the area surrounding the pool looked really nice as. well. Oh yeah, each room has a record player, don't forget to bring your vinyl. But if you don't bring your own, the hotel has some vinyl records to borrow.
Although the pricing seemed a bit high for off-season, I would definitely recommend this hotel.
Staff and management were very helpful with the room change request. Property was ideal with large rooms and comfort for a quick stay in the hamptons. Great value!
Huge second floor suite. Full size fridge freezer and microwave. Excellent shower. Super comfortable beds. All spotlessly clean. Added bonus of an outdoor pool.
Would not hesitate to stay in this hotel again.
A hidden gem.
Except for the thin floors and hearing the people above’s every footstep, it was a wonderful place to stay.
The king suite is a huge room, clean and comfortable.
Staff is friendly and accommodating.
Great place it was very clean and rooms are very big the only down side was it says heater pool but it was cold unfortunately especially for Labor day weekend. Otherwise i would go back again.
I loved this hotel. It was cute, quaint and a perfect girls trip stay. Only thing that was amiss was one of the tv remotes wasn’t working but my friend and I discovered that we could use the other remote to control both tvs. It was only just a battery issue with the remote which isn’t a big deal. The rooms and the pool area are so prestine. I wish I had the chance to use the pool but the activities I planned didn’t align with the time.
The hotel is located in a central part of Southampton, with most attractions within 5–10 miles. It’s clean, well-kept, and the room was spacious and well-equipped.
Unfortunately, the service—specifically from Joseph—was disappointing. Upon arrival, I was mistaken for a delivery person, which felt dismissive and rude. The check-in process was quick but lacked basic information like Wi-Fi, amenities, or hotel services. I was handed a list of nearby restaurants, as the hotel doesn’t offer on-site dining beyond snacks and drinks.
On checkout day, I requested a non-resident beach parking pass. Joseph provided one along with a waiver and a warning about a $500 fee if not returned the same day. He mentioned flooding and that Dune Road might be closed, but didn’t offer to check the status—despite being at a computer.
Later, when I asked to return the pass by 2pm, he refused, saying it was due at checkout (11am), contradicting his earlier statement that it was valid “for the day.” He reluctantly extended the deadline to 1pm, which barely allowed time to drive to the beach and enjoy it. There was no flexibility, even though the hotel was quiet and I saw at least 10 unused passes available.
Overall, while the hotel itself is fine, the lack of courtesy and accommodation from staff made the experience frustrating and disappointing.
Convenient location
Good hotel. Large comfortable room. Did not stay at hotel much as used mainly as a place to spend the night for day trips to Sag Harbor and Montauck
Great family time!
Great location, hotel room was super roomy for my family if six, beds super comfy and it was quiet at night and slept great! the grounds were well kept and the pool heated. The staff very friendly and helpful. Easy check in and check out! Would definitely stay again.