酒店回复: Thank you for sharing your feedback. We're so glad to hear that our front desk staff made a positive impression with their friendly and welcoming service! However, we’re sorry to learn about the issues you encountered with the cleanliness and air conditioning odor. We take these concerns seriously and will address them with our housekeeping and maintenance teams to ensure a better experience for our future guests. We truly appreciate you bringing this to our attention and hope to welcome you back in the future.
酒店回复: Dear OmarThank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay.We understand how frustrating it must have been to encounter issues with water supply and room comfort, and we are sorry that these matters negatively impacted your visit. While we did experience some unexpected maintenance challenges during your stay, we regret that they were not resolved quickly enough to meet our usual standards.Please know that your feedback regarding the water, room odor, and AC performance has been shared with our maintenance and housekeeping teams. We are taking immediate steps to address these concerns to ensure that they do not happen again.
酒店回复: Thank you for your feedback. We’re truly sorry to hear that something wasn't as clean as it should have been. This is not the experience we want for our guests. Please know that we will address this immediately with our team. We appreciate you bringing it to our attention and hope to have the opportunity to serve you better on your next stay.
5.0分
商务出差
原文
翻译提供方：Google
位置非常好
酒店回复: Thank you for giving us a perfect rating.
4.0分
其他
原文
翻译提供方：Google
适合过境
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酒店回复: Thank you for your kind feedback! We're glad to hear that you found our location convenient for transit. We hope to welcome you back again soon for another smooth and comfortable stay!
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Isela,Thank you for your 10/10 review! We are thrilled that your stay with us met your expectations. If there is anything that we could do to improve your next stay or make it better somehow, please reach out to us and let us know. We strive to exceed our guests' expectations and pride ourselves on our commitment to excellent hospitality and service. We look forward to seeing you again!Sincerely,The Hotel StaffLa Quinta by Wyndham Alvarado, TX
5.0分
其他
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Breakfast was good and their were healthy options. Room was clean and felt modern. It wasn't dingy like some other places. Early check in was a bit slower than expected, especially since i did it online ahead of time. I would've expected it to be faster. Nice location and I felt safe. Plenty of outlets to charge electronics. Wifi worked very well. Wish the room had better lighting. All hotels seem to lack ample lighting.
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed our breakfast options, found your room clean and modern, and appreciated the location, safety, and convenient amenities like the outlets and reliable Wi-Fi.We’re sorry to hear that your early check-in took longer than expected. Even with online check-in, delays can sometimes occur, but we understand how important a smooth arrival experience is and will review this with our team to improve the process.We also appreciate your comments about the room lighting. Your feedback helps us identify areas where we can continue to enhance guest comfort, and we’ll keep this in mind for future improvements.Thank you again for staying with us. We hope to welcome you back soon for an even better experience.
平均水平。
客户服务很棒，房间也很干净。
员工很棒 - 需要彻底清洁
房间清洁不彻底，空调刚打开时发出异味。这显然是以前客人的问题，因为空调旁边的灯里藏着一个汽车空气清新剂。我要说的是，前台工作人员非常友好和热情！
我不会再住在这里了。据说德克萨斯州阿尔瓦拉多市的水管受损，停水了。我们整个周末（周六和周五）都不能洗澡。这不是这家酒店第一次遇到这种问题。阿尔瓦拉多市的水管有问题是不正确的，因为周围的另一家酒店和商业区都有水，没有任何问题。
而且房间里也有难闻的气味，空调制冷效果也不好。
我再也不会住在这里了
一切都很棒。这里很安静，我们得到了很好的照顾。虽然周末下雨，但我们在泳池边散步，泳池非常干净、漂亮。我们住得很开心！
我肯定会再次住在这里！
肮脏的东西
位置非常好
适合过境
好的
Breakfast was good and their were healthy options. Room was clean and felt modern. It wasn't dingy like some other places. Early check in was a bit slower than expected, especially since i did it online ahead of time. I would've expected it to be faster. Nice location and I felt safe. Plenty of outlets to charge electronics. Wifi worked very well. Wish the room had better lighting. All hotels seem to lack ample lighting.