酒店回复: I sincerely apologize that the pool was down during your stay. The pool issue was a complete surprise and had no intentions of the pool being down during such a busy time. The water boil issue was also unforeseen as the city hit a water main during a repair project on their end. Thank you for your kind words about the staff that means so much to us. We hope that you will choose to stay with us again.
酒店回复: Thank you so much Michelle, we love to hear about your experiences when staying with us!
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翻译提供方：Google
我们非常喜欢这家酒店的泳池。客房宽敞舒适。
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Great Experience!
The employees were nice, the room was so clean and comfortable. I was impressed with the size of the accessible room for 2 queen beds. My aunt said the beds being lower to the ground helped her a lot with her knees. She’s had surgery on both knees and we were in town for a doctor’s appointment for her.
酒店回复: Thank you for staying with us!
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The rooms were very noisy. The air conditioning was loud and I could hear everything everyone was saying in the hallway, outside and upstairs above. It was spacious and clean but I couldn’t sleep. I think the upstairs room checked out at six and a maid started cleaning at that time. It sounded like someone was throwing around oranges or potatoes or something Very loud
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酒店回复: We are so very sorry to hear that you did not have a restful evening. It is our policy to make sure that everyone enjoys their stay with us. Our staff does not start until 9:30 am so it must have been another guest. Please should you ever encounter this again at our property let the front desk know so that we can try to correct the issue for you. Thank you
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Everything was great, but the Davenport didn’t open up
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酒店回复: Thank you so much for staying with us!! I am sorry to hear that the pull out couch did not open for you. I will have my team take a look at that right away.
这个地方已经迅速沦为汽车旅馆。这家酒店配不上万豪这个名字。但这似乎是如今大多数万豪酒店的常态。我是 Bonvoy Marriott 的白金会员，经常旅行。我一直是万豪的忠实客户，但旅行越多，我越注意到所有万豪酒店的服务水平、清洁度、维护和整体体验都在下降。从五星级酒店到二星级酒店，都有问题。请看图片，问问自己这是否可以接受。所有照片都是进入房间时拍摄的。此外，暖气出现故障，而我入住期间正值极地涡旋气温。工作人员没有解决办法。他们似乎都不知所措。他们把我换到了另一个房间，但那个房间的暖气也出现故障。万豪变成这样真是太可惜了。
一如既往的精彩
住宿体验棒极了！！TownePlace 的客房始终干净整洁，床铺舒适，早餐美味。所有您对万豪酒店的期待，应有尽有！！
我在那里住了两晚，感觉简直太棒了。唯一的问题是咖啡机里还有旧的研磨包，我得把它们扔掉。除此之外，一切都很棒！
早餐棒极了。早餐服务员（我没问她名字）非常非常友好。虽然这次旅行的体验有些令人难过，但我们还是很享受这次住宿。
我们非常喜欢宽敞的房间——实际上是套房。早餐的选择也相当不错。阿伯丁市当时正处于“水沸腾警报”状态，使用自来水不安全。这给酒店员工带来了一个艰难的周末，但他们还是提供了很大的帮助。我唯一的抱怨是泳池因维修而关闭，我们预订房间时没有收到通知。
工作人员友好热情，早餐美味，房间也很棒。这是我第二次入住这家酒店……仍然感觉工作人员的服务无微不至，以后再来阿伯丁还会继续入住这家酒店。
我们非常喜欢这家酒店的泳池。客房宽敞舒适。
Great Experience!
The employees were nice, the room was so clean and comfortable. I was impressed with the size of the accessible room for 2 queen beds. My aunt said the beds being lower to the ground helped her a lot with her knees. She’s had surgery on both knees and we were in town for a doctor’s appointment for her.
The rooms were very noisy. The air conditioning was loud and I could hear everything everyone was saying in the hallway, outside and upstairs above. It was spacious and clean but I couldn’t sleep. I think the upstairs room checked out at six and a maid started cleaning at that time. It sounded like someone was throwing around oranges or potatoes or something Very loud
Everything was great, but the Davenport didn’t open up