酒店回复: Dear Andrzej,We are truly sorry to hear that your stay did not meet your expectations. This is not the standard we strive for.While refrigerators and coffee makers are not standard in all room types, they are available upon request. We apologize that this was not better communicated to you. We hope you’ll give us another chance to provide you with a superior experience.Kind Regards,Motel 6 Richland Management
2.0分
其他
原文
翻译提供方:Google
没有热水
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酒店回复: Dear Blanca,We apologize for the inconvenience caused by the lack of hot water. Your comfort is essential to us, and we regret any disruption this may have caused during your stay.We assure you that we will improve our service the next time you stay with us.Sincerely,Motel 6 Richland Management
4.0分
情侣出游
Close to everything only thing is it seemed like there were people living there full time..
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酒店回复: Dear Rosalinda,We are thrilled that you enjoyed our central location and found it to be "close to everything." We also appreciate your sharing your observation. We welcome a diverse mix of travelers, some of whom may be with us for extended stays for business or relocation. However, our absolute priority is to ensure that a comfortable, safe, and welcoming atmosphere is maintained for all of our guests, whether they are here for one night or several weeks. We are sorry to hear that we fell short of your expectations during your visit.We value your feedback and look forward to the opportunity to welcome you back for another convenient stay in the future.Kind Regards,Motel 6 Richland Management
1.0分
商务出差
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The water pressure was crap I could have spit a better shower then what I got in that thing. And the lack of carpets on the floor makes the place feel more institutional than homely and comfortable.
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酒店回复: Hi Amanda,Thank you for your feedback. We're sorry to hear about the poor water pressure and that the room lacked the comfort you were hoping for. Your comments about both the shower and flooring will be shared with the appropriate teams as we look for ways to improve the guest experience. We appreciate you taking the time to share your thoughts.Jeremy Ward #Team6
4.0分
其他
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Rooms are clean. Friendly staff. Neighbors fought all night though, didn't get much rest. Not a common occurrence at this property. I have stayed here many times.
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酒店回复: Dear Pam,Thank you for your continued support. We are so glad you consistently find our rooms clean and our staff friendly. However, we are sorry to hear your rest was severely disturbed. This is certainly not the standard we uphold. We wish you had contacted the front desk, as we would have taken immediate action. On your next visit, please allow us to personally ensure that your stay is quiet and comfortable, making up for this experience.Kind Regards,Motel 6 Richland Management
4.0分
其他
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The room actually looks really nice as a motel and furnitures look clean and new. Facilities are nice, check in/out is straightforward. It did miss the shampoo in my room and I was too lazy to call the stuff. The area is also pretty nice, but you can hear people walking outside as expected from most motel room. In general a great stay.
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酒店回复: Dear Ziyu,We’re glad to hear you enjoyed the room, furnishings, and overall facilities—it’s great to know we could provide a comfortable and pleasant experience for your stay.We do apologize for the missing shampoo in your room. While we’re always happy to assist with anything you need, we understand that you may not want to make an extra call. We appreciate your kind words and look forward to welcoming you back again soon!Kind Regards,Motel 6 Richland Management
2.0分
其他
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The water pressure in my room was absolutely atrocious I could have spit a better shower than what I got from that shower not to mention for some reason the water smells really nasty I definitely won't be getting any more rooms without a bathtub because there was no way to get clean in that shower
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酒店回复: Dear Amanda,We regret the issues with the shower in your room. This is not the standard we hold ourselves to, and we are so sorry for the discomfort and frustration this caused.Thank you for bringing this to our attention, allowing us to take immediate action. We hope we have an opportunity in the future to provide you with the flawless stay you deserve.Sincerely,Motel 6 Richland Management
1.0分
其他
No air dryer or iron and the pillows was flat and there were only 2 pillows & comforter are too thin
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酒店回复: Dear Jessica,Thank you for sharing your feedback. We apologize that the room amenities did not meet your expectations, particularly regarding the pillows, comforter, and availability of an iron or hair dryer. Your comments have been shared with our housekeeping and management teams so we can review the quality of our in-room items and ensure guests have the comfort they deserve. We appreciate your input as it helps us improve the overall guest experience.Sincerely,Motel 6 Richland Management
那里的员工人很好,但如果他们不喜欢你,可能会变得有点刻薄,会想方设设法把你弄走。
位置极佳,房间干净,员工也很友好。会再来的。
没有冰箱!
没有咖啡机
不太干净
没有热水
Close to everything only thing is it seemed like there were people living there full time..
The water pressure was crap I could have spit a better shower then what I got in that thing. And the lack of carpets on the floor makes the place feel more institutional than homely and comfortable.
Rooms are clean. Friendly staff. Neighbors fought all night though, didn't get much rest. Not a common occurrence at this property. I have stayed here many times.
The room actually looks really nice as a motel and furnitures look clean and new. Facilities are nice, check in/out is straightforward. It did miss the shampoo in my room and I was too lazy to call the stuff. The area is also pretty nice, but you can hear people walking outside as expected from most motel room. In general a great stay.
The water pressure in my room was absolutely atrocious I could have spit a better shower than what I got from that shower not to mention for some reason the water smells really nasty I definitely won't be getting any more rooms without a bathtub because there was no way to get clean in that shower
No air dryer or iron and the pillows was flat and there were only 2 pillows & comforter are too thin