酒店回复: Dear Andrzej,We are truly sorry to hear that your stay did not meet your expectations. This is not the standard we strive for.While refrigerators and coffee makers are not standard in all room types, they are available upon request. We apologize that this was not better communicated to you. We hope you’ll give us another chance to provide you with a superior experience.Kind Regards,Motel 6 Richland Management
2.0分
其他
原文
翻译提供方：Google
没有热水
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酒店回复: Dear Blanca,We apologize for the inconvenience caused by the lack of hot water. Your comfort is essential to us, and we regret any disruption this may have caused during your stay.We assure you that we will improve our service the next time you stay with us.Sincerely,Motel 6 Richland Management
5.0分
家庭亲子
原文
翻译提供方：Google
完美的
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酒店回复: Dear Guest,We’re thrilled to hear that your stay was “perfecto.” It’s always our goal to provide an exceptional experience, and your kind words mean a lot to our team. We look forward to welcoming you back for another perfect stay soon!Kind Regards,Motel 6 Richland Management
3.0分
其他
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Staff waa very nice and very accommodating, room was very clean . However the neighbor was working in his truck next door at 4 am and kept setting if hos alarm plus they are doing construction on the hotel wich i wasnt able to get any sleep
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酒店回复: Dear Guest,We’re delighted to hear that you found our staff welcoming and your room clean. We’re genuinely sorry, however, that external noise and ongoing construction disrupted your rest.We hope you’ll consider giving us another opportunity to provide a smoother, more restful experience in the future.Kind Regards,Motel 6 Richland Management
5.0分
其他
The receptionist was super helpful the room was clean and the bed was perfect. Looking for a nice spot to rest, go there
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酒店回复: Dear Guest,We’re thrilled to hear that our receptionist made such a positive impression, and that you enjoyed a clean room and a comfortable bed. It’s fantastic to know that you felt well-rested during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing visit!Kind Regards,Motel 6 Richland Management
3.0分
其他
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Staff was super friendly and the rate was reasonable for the area on the weekend we needed it (in town for a big race and all the hotels were booked). Felt safe. Hotel is def bare bones. It was clean and had a fridge and microwave which was super helpful. Wish there was a coffee pot/keurig in the room. AC worked fine. My only other complaint is that the water temp was lukewarm at best, and even then the shower knob had to be pointed in a random exact spot to get it to that temp… and while it’s lukewarm to the touch, it doesn’t feel warm when showering your whole body. But the other option was frigid. So lukewarm/tepid it was. Tried both in the evening and the morning. Faucet water was the same, never warmed up past tepid.
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酒店回复: Dear Guest,We’re glad to hear that you found our staff friendly, the hotel clean, and the fridge and valuable microwave during your stay. We also appreciate that you felt safe and found the rate reasonable given the busy weekend. However, we apologize for the issues you experienced during your stay. We truly appreciate your honesty and hope for the opportunity to provide a more comfortable stay in the future.Kind Regards,Motel 6 Richland Management
1.0分
其他
No refund on my canceled visit I requested my money back because the wedding I was going to attend was cancelled
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酒店回复: Dear Jaxon,Thank you for sharing your feedback. We sincerely apologize for any frustration caused by our cancellation policy. As outlined at the time of booking, we are unable to issue refunds for canceled reservations. We understand this is disappointing, especially given your situation, and we appreciate your understanding of our policy. We hope to have the opportunity to welcome you under better circumstances in the future.Sincerely,Motel 6 Richland Management
2.0分
其他
The bathroom towels had long black hairs on them and the shower door was extremely difficult to open and shut. Other than that the room was OK
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酒店回复: Dear Guest,We apologize for the issues you faced during your stay. These concerns are not reflective of our standards. We’re glad to hear the rest of the room was satisfactory and hope to provide you with a much better experience next time.Sincerely,Motel 6 Richland Management
位置极佳，房间干净，员工也很友好。会再来的。
那里的员工人很好，但如果他们不喜欢你，可能会变得有点刻薄，会想方设设法把你弄走。
没有冰箱！
没有咖啡机
不太干净
没有热水
完美的
Staff waa very nice and very accommodating, room was very clean . However the neighbor was working in his truck next door at 4 am and kept setting if hos alarm plus they are doing construction on the hotel wich i wasnt able to get any sleep
The receptionist was super helpful the room was clean and the bed was perfect. Looking for a nice spot to rest, go there
Staff was super friendly and the rate was reasonable for the area on the weekend we needed it (in town for a big race and all the hotels were booked). Felt safe. Hotel is def bare bones. It was clean and had a fridge and microwave which was super helpful. Wish there was a coffee pot/keurig in the room. AC worked fine. My only other complaint is that the water temp was lukewarm at best, and even then the shower knob had to be pointed in a random exact spot to get it to that temp… and while it’s lukewarm to the touch, it doesn’t feel warm when showering your whole body. But the other option was frigid. So lukewarm/tepid it was. Tried both in the evening and the morning. Faucet water was the same, never warmed up past tepid.
No refund on my canceled visit I requested my money back because the wedding I was going to attend was cancelled
The bathroom towels had long black hairs on them and the shower door was extremely difficult to open and shut. Other than that the room was OK