酒店回复: Thank you for your stay! I am glad to see you enjoyed your stay and the area. The river is very lovely, and we are very lucky to be so close! It was a pleasure to host you, and we hope to welcome you back!
5.0分
商务出差
原文
翻译提供方：Google
这是一家非常棒的酒店。唯一遗憾是洗衣机数量不多，而且投10个硬币比较麻烦。
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酒店回复: Thank you for your stay, I am glad to see you enjoyed your time! Thank you for your feedback about our guest laundry, notes like this help us understand the guest experience better!
2.0分
商务出差
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Electrical breaker faulty and constant night light
The breaker for our room would flip any time more than the lights and TV were on. The fan would kick in and the whole rooms power would shut off. Additionally, the outlets in the vanity area had a built in night light with no off switch. This was directly next to the bed. You could not turn all the lights off because the outlet light would turn on when you did. No ability to turn the lights off for the night.
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酒店回复: Thank you for sharing your experience with us. I’m very sorry to hear about the electrical issues you encountered during your stay, that’s certainly not the experience we want for our guests. I completely understand how frustrating it must have been to deal with the power tripping and the lighting issue near the bed, especially when you were trying to rest.Our maintenance team has been notified to inspect and address both concerns to ensure this doesn’t happen again. We truly appreciate you taking the time to let us know, as feedback like yours helps us improve. We hope you’ll consider giving us another opportunity to provide a smoother, more comfortable stay in the future.
5.0分
其他
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Staff was amazing, to a person! Complementary breakfast was delicious, well seasoned, and so many healthy fresh options. Great location on the Columbia River with walk/run trails nearby. The outdoor heated pool was lovely, clean, and located riverside, a beautiful place to spend a sunny afternoon.
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酒店回复: Thank you so much for your recent stay! I am so thrilled to see you enjoyed your time with us. It was a pleasure to host you, and we hope to welcome you back soon!
5.0分
其他
Reception desk is in an odd location relative to the front door but everything else has beem fabulous!
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酒店回复: Thank you for your recent stay! I appreciate your feedback and am glad to see you enjoyed your time here with us. It was a pleasure to host you, and we hope to welcome you back soon
5.0分
其他
Need sofa side tables
Everything was great except there where no sofa side tables to set our drinks on while watching tv in the livingroom area.
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酒店回复: Thank you for your recent stay! I hope your time here was enjoyable and comfortable, We will pass the message along about having side tables, It was a pleasure to host you, and we hope to welcome you back soon!
3.0分
其他
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Everything was great, however I called the property before booking to ask about the pet policy and I was not informed of the $75 fee. By the time I found out it was too late to cancel.
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酒店回复: Thank you for your most recent stay. We apologize for any miscommunication, and we are so happy to have your pet stay with us, the fee helps us ensure that we can maintain our suites for guests with and without allergens. Thank you for taking the time to submit your feedback, we hope to welcome you back!
5.0分
其他
Very nice clean hotel with good breakfast. Stayed for only one night , and would return with no hesitations.
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酒店回复: Thank you for your recent stay! I appreciate your feedback and am glad to see you enjoyed your time here with us. It was a pleasure to host you, and we hope to welcome you back soon!
不错的房间
酒店硬件设施不错，但服务态度不好，给我们安排了一间靠马路的把角房间，晚上噪音太大，睡眠质量不好。关键是我们办理入住时已经跟前台说了要一间安静的房间，结果还是给安排了这样的一间房间。
宠物友好，景色优美
公园里的樱花和哥伦比亚河景色优美。工作人员热情友好，服务周到，酒店也允许携带宠物入住。非常干净舒适。早餐很棒。
这是一家非常棒的酒店。唯一遗憾是洗衣机数量不多，而且投10个硬币比较麻烦。
Electrical breaker faulty and constant night light
The breaker for our room would flip any time more than the lights and TV were on. The fan would kick in and the whole rooms power would shut off. Additionally, the outlets in the vanity area had a built in night light with no off switch. This was directly next to the bed. You could not turn all the lights off because the outlet light would turn on when you did. No ability to turn the lights off for the night.
Staff was amazing, to a person! Complementary breakfast was delicious, well seasoned, and so many healthy fresh options. Great location on the Columbia River with walk/run trails nearby. The outdoor heated pool was lovely, clean, and located riverside, a beautiful place to spend a sunny afternoon.
Reception desk is in an odd location relative to the front door but everything else has beem fabulous!
Need sofa side tables
Everything was great except there where no sofa side tables to set our drinks on while watching tv in the livingroom area.
Everything was great, however I called the property before booking to ask about the pet policy and I was not informed of the $75 fee. By the time I found out it was too late to cancel.
Very nice clean hotel with good breakfast. Stayed for only one night , and would return with no hesitations.