酒店回复: Thank you for your stay! I am glad to see you enjoyed your stay and the area. The river is very lovely, and we are very lucky to be so close! It was a pleasure to host you, and we hope to welcome you back!
5.0分
商务出差
原文
翻译提供方：Google
这是一家非常棒的酒店。唯一遗憾是洗衣机数量不多，而且投10个硬币比较麻烦。
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酒店回复: Thank you for your stay, I am glad to see you enjoyed your time! Thank you for your feedback about our guest laundry, notes like this help us understand the guest experience better!
5.0分
其他
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It’s in a premium location and staff is super friendly. I have been there several times and recommended it to many friends as well. The only thing I see it could be better is that there is a great view outside breakfast area’s windows which is
Unfortunately blocked by stacked chairs (outside pool is closed). It’s understandable. But if the chairs could be in stored in a less visible spot without blocking windows , it would be a great experience for guests to be able to enjoy the view by window while having breakfast. I am probably asking too much here. The place is great already.
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酒店回复: Thank you for your recent stay! We are so happy to be your go to spot here in Richland and happy to have you here! We truly value your feedback as it helps us make improvements to our property! We hope to welcome you back in the future with an even better experience!
5.0分
情侣出游
We had the best stay!! Great room, excellent breakfast (with house made pico de gallo and sauces!!).Will absolutely stay here again
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酒店回复: Thank you for your recent stay! I am glad your time here was comfortable and enjoyable. It was a pleasure to host you, and we hope to welcome you back soon!
5.0分
其他
Outstanding staff; delicious complimentary breakfast; clean, quiet; easy check in. All around fantastic experience!
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酒店回复: Thank you for your recent stay! I am glad your time here was comfortable and enjoyable. It was a pleasure to host you, and we hope to welcome you back soon!
5.0分
其他
Great, large room. Definitely some signs of aging. Appreciate bottled water not costing $6!
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酒店回复: Thank you for sharing your feedback! We’re glad you enjoyed the spacious room and appreciated the complimentary bottled water. We understand your note about signs of aging and truly value your input—it helps us identify areas for improvement. We hope to welcome you back soon for an even better experience!
5.0分
其他
It was a normal stay. Breakfast for a hotel was above most I've had. Nice view with a well kept outside. Seems safe, and staff were all friendly and helpful.
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酒店回复: Thank you so much for your feedback! We truly appreciate you taking the time to share your experience and are glad to hear you enjoyed your stay.
5.0分
家庭亲子
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We used the EV charger which was very appreciated. Impressive breakfast! Room was spacious but there was a very odd smell in our room that we put up with because we checked very late and were tired from driving. I'm sure it was a one off- likely a food spill from previous tenant. We will stay again next time we are in town!
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed the EV charger, our breakfast, and the spacious room. We truly appreciate you letting us know about the odor you experienced — we’re sorry for the inconvenience and will have our team look into it right away. We’re grateful for your understanding and look forward to welcoming you back on your next visit to town!
不错的房间
酒店硬件设施不错，但服务态度不好，给我们安排了一间靠马路的把角房间，晚上噪音太大，睡眠质量不好。关键是我们办理入住时已经跟前台说了要一间安静的房间，结果还是给安排了这样的一间房间。
宠物友好，景色优美
公园里的樱花和哥伦比亚河景色优美。工作人员热情友好，服务周到，酒店也允许携带宠物入住。非常干净舒适。早餐很棒。
这是一家非常棒的酒店。唯一遗憾是洗衣机数量不多，而且投10个硬币比较麻烦。
It’s in a premium location and staff is super friendly. I have been there several times and recommended it to many friends as well. The only thing I see it could be better is that there is a great view outside breakfast area’s windows which is
Unfortunately blocked by stacked chairs (outside pool is closed). It’s understandable. But if the chairs could be in stored in a less visible spot without blocking windows , it would be a great experience for guests to be able to enjoy the view by window while having breakfast. I am probably asking too much here. The place is great already.
We had the best stay!! Great room, excellent breakfast (with house made pico de gallo and sauces!!).Will absolutely stay here again
Outstanding staff; delicious complimentary breakfast; clean, quiet; easy check in. All around fantastic experience!
Great, large room. Definitely some signs of aging. Appreciate bottled water not costing $6!
It was a normal stay. Breakfast for a hotel was above most I've had. Nice view with a well kept outside. Seems safe, and staff were all friendly and helpful.
We used the EV charger which was very appreciated. Impressive breakfast! Room was spacious but there was a very odd smell in our room that we put up with because we checked very late and were tired from driving. I'm sure it was a one off- likely a food spill from previous tenant. We will stay again next time we are in town!