酒店回复: Cher(e) Client(e),Un grand merci pour ce magnifique retour ! Nous sommes ravis que vous ayez apprécié l’accueil chaleureux, la propreté et les rénovations récentes de notre établissement. Votre appréciation de notre petit déjeuner et du service de notre équipe nous touche beaucoup.Nous comprenons vos commentaires sur le bruit et vous remercions pour votre compréhension. Ce fut un plaisir de vous accueillir, et nous espérons avoir le plaisir de vous revoir pour un prochain séjour à Velora Hinton.Chaleureusement,Abhishek DeepDirecteur GénéralVelora Hinton – An Ascend Hotel Collection
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location, clean and newly renovated rooms, and breakfast at Tandoori Kona. I understand your comment regarding the noise level, and we truly appreciate your input—it helps us as we continue to make improvements to guest comfort.We hope to welcome you back to Velora Hinton in the future.Warm regards,Abhishek DeepGeneral ManagerVelora Hinton – An Ascend Hotel Collection
酒店回复: Dear Guest,Thank you for your rating! We’re glad you had a positive experience and hope to welcome you back to Velora Hinton for an even better stay next time.Warm regards,Abhishek DeepGeneral ManagerVelora Hinton – An Ascend Hotel Collection
5.0分
其他
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Great value hotel
Great room, super comfortable bed. Nice to have amenities such as a nespresso in the room. A little far from Jasper (~50 min), but great value for the price!
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酒店回复: Dear CarolinaThank you for your great feedback! We're glad you enjoyed the room, especially the comfortable bed and in-room Nespresso — we know how much the little touches matter.While we're a bit outside of Jasper, we're happy to offer great value and a relaxing stay. We hope to welcome you back again soon!Warm regards,Abhishek DeepGeneral ManagerVelora Hinton - An Ascend Hotel Collection
5.0分
其他
Had an amazing experience, welcoming staff, clean rooms, easy parking options and more importantly value for money.
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酒店回复: Thank you for the wonderful feedback! We’re so glad you enjoyed your stay. We look forward to welcoming you back to Velora Hinton soon.Warm regards,Abhishek DeepGeneral ManagerVelora Hinton – An Ascend Hotel Collection
5.0分
情侣出游
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The hotel was modern and bright. The room was very spacious and design was well thought out - there was plenty of storage areas and hooks for towels, coats, etc. The sink in the washroom though was unusually high, so might be something to consider if you have young kids. We really enjoyed our short stay here and loved the location. So many dining/ shopping options nearby. Hotel breakfast does need improvement but nice to have available when you’re in a pinch in the morning.
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酒店回复: Dear JanetThank you for your kind review. I’m glad to hear you enjoyed our modern design, spacious rooms, and convenient location close to great dining and shopping options.We appreciate your feedback on the sink height and breakfast. We’ll take both into consideration as we continue working to improve the guest experience.We’re happy you enjoyed your stay and hope to welcome you back soon.Regards,Abhishek DeepGeneral Manager Velora Hinton - An Ascend Hotel Collection
房间很新,设施凑合。性价比不错。但是卫生很差,马桶都没做干净。
楼板隔音特别差!楼上3个小孩子从晚上差不多8.30跑闹到夜里11.30,前台说帮助解决,等到10点时打前台,前台意然把我们房间的电话给断了。
卫生马马虎虎,旅游旺季找不到房子,凑合住吧。!
早餐食物特别少!
好
从您踏进前门的那一刻起,除了“太棒了”我还能说什么呢?热情的微笑,温暖宁静的氛围。
一切都翻新了,焕然一新,而且干净整洁!!
有人可能会说墙壁是纸板做的,会听到噪音,但如果每个人都有礼貌,就不会在走廊里大声说话,也不会轻轻地关门。但事实并非如此,所以……您必须接受!
包含的早餐需额外支付 7 欧元;早餐就在隔壁的餐厅。
服务无可挑剔,地理位置优越,价格却只有贾斯珀的一半。
我们非常喜欢在这家酒店住的两个晚上。
非常感谢接待员,白天、晚上和夜间的工作人员。他们非常有礼貌,乐于助人。太棒了!
酒店地理位置优越,紧邻高速公路,交通便利。房间新近装修,干净整洁,但噪音也很大;总的来说,这是一栋老建筑,隔音效果会更好。早餐不错,可以在隔壁的Tandoori Kona餐厅享用。
工作人员竭尽所能地提供帮助,然而,近20年来,我每年都会多次出差或休闲旅行,但这家酒店却是我住过最吵的酒店。我们能听到楼上房间的人低声说话,还有设置成振动的手机响起。我们不会再住这家酒店,也不会推荐给任何想睡觉的人。
好的
Great value hotel
Great room, super comfortable bed. Nice to have amenities such as a nespresso in the room. A little far from Jasper (~50 min), but great value for the price!
Had an amazing experience, welcoming staff, clean rooms, easy parking options and more importantly value for money.
The hotel was modern and bright. The room was very spacious and design was well thought out - there was plenty of storage areas and hooks for towels, coats, etc. The sink in the washroom though was unusually high, so might be something to consider if you have young kids. We really enjoyed our short stay here and loved the location. So many dining/ shopping options nearby. Hotel breakfast does need improvement but nice to have available when you’re in a pinch in the morning.