酒店回复: Thank you so much for the kind words and perfect rating! We’re so glad we could offer you a comfortable and pleasant night after what sounds like a tough trip. We'll be sure to share your compliment with our front desk team—she’ll be thrilled to hear it. We’d gladly welcome you back anytime!
5.0分
其他
原文
翻译提供方:Google
好的
3.0分
其他
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This last time, there was a loud fan-like noise that was heard once settling for the night.
Odd # rooms face highway. You will hear highway traffic.
Not queen sized beds. I don’t care what they say. More room between my husband and I in our Ford Expedition than in this “queen” bed.
While showering, drain was slow. We even lost water for a few minutes. Front desk says it happens sometimes. Takes a while to get to 3rd floor.
Breakfast over at 9 am everyday. Even weekends. Typical hotel breakfast. Rubbery omelettes. Greasy sausages. Limited fresh fruit but fruit cups available.
One elevator. 3 floors.
Parking fills up at night. Seems to be just enough spaces.
Great proximity to I 70.
2.0分
家庭亲子
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Property was nice and clean, but the bed linens that were on my bed was blood stained on the bottom sheet, and what appeared to be poop stains on the comforter. I took all the bed linens to the front desk and showed them, and the manager said that she would call me about a refund, but i still havent heard anything from them.
1.0分
其他
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I have reached out to the management twice regarding my stay from two weeks ago and have yet to hear back. In my email, I shared that when I attempted to shower, there was no water pressure and no water. I called the front desk around 10:05 AM and was told there was no plumbing issue, only that the hotel was at capacity, the third floor sometimes has problems when many guests are using water, and that maintenance would not be in until Monday.
I was advised to wait 20 minutes and try again. After waiting and attempting again, I ended up with soap on me and no water to continue bathing or rinse off. This was both uncomfortable and unacceptable.
Before leaving, I asked the front desk representative to document my request for a refund or adjustment. She responded, “Well, didn’t you stay in the room? So you wouldn’t be refunded.” She also stated it would be up to the manager to decide. I explained that while I did stay overnight, I paid for a room with basic amenities, and a working shower is one of them. I again requested that my concern and request for refund/adjustment be documented. There was another guest checking out who had the same issue.
As a guest, I expect basic amenities, and this was not provided. I will reach out to Choice Hotels due to the lack of response from the manager, Andrea.
4.0分
其他
Convenient right next to the highway. Free breakfast buffet was a little disappointing.
5.0分
其他
Hotel is renovated, modern, and clean. Beds were comfortable and staff was very friendly. Id highly recommend it.
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酒店回复: Thank you for the wonderful review! We appreciate your kind feedback and hope to see you again soon.
5.0分
商务出差
Easy booking, check in was no hassle. Very comfortable bed. Nice shower. Overall good and comfortable.
5.0分
商务出差
The property is very clean, staff is friendly. Bed was comfortable. Would definitely stay again.
酒店回复: Thank you for the perfect rating! We hope to see you again soon.
5.0分
其他
My husband and I stayed 2 nights and the staff is helpful and the room is clean and comfy.
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酒店回复: Thank you for the wonderful review! We're so glad to hear that our employees were helpful and the room was clean/comfy. We hope to see you again soon.
这是经历了一次可怕的旅行后最愉快的夜晚。柜台小姑娘很可爱。我很乐意回来
好的
This last time, there was a loud fan-like noise that was heard once settling for the night.
Odd # rooms face highway. You will hear highway traffic.
Not queen sized beds. I don’t care what they say. More room between my husband and I in our Ford Expedition than in this “queen” bed.
While showering, drain was slow. We even lost water for a few minutes. Front desk says it happens sometimes. Takes a while to get to 3rd floor.
Breakfast over at 9 am everyday. Even weekends. Typical hotel breakfast. Rubbery omelettes. Greasy sausages. Limited fresh fruit but fruit cups available.
One elevator. 3 floors.
Parking fills up at night. Seems to be just enough spaces.
Great proximity to I 70.
Property was nice and clean, but the bed linens that were on my bed was blood stained on the bottom sheet, and what appeared to be poop stains on the comforter. I took all the bed linens to the front desk and showed them, and the manager said that she would call me about a refund, but i still havent heard anything from them.
I have reached out to the management twice regarding my stay from two weeks ago and have yet to hear back. In my email, I shared that when I attempted to shower, there was no water pressure and no water. I called the front desk around 10:05 AM and was told there was no plumbing issue, only that the hotel was at capacity, the third floor sometimes has problems when many guests are using water, and that maintenance would not be in until Monday.
I was advised to wait 20 minutes and try again. After waiting and attempting again, I ended up with soap on me and no water to continue bathing or rinse off. This was both uncomfortable and unacceptable.
Before leaving, I asked the front desk representative to document my request for a refund or adjustment. She responded, “Well, didn’t you stay in the room? So you wouldn’t be refunded.” She also stated it would be up to the manager to decide. I explained that while I did stay overnight, I paid for a room with basic amenities, and a working shower is one of them. I again requested that my concern and request for refund/adjustment be documented. There was another guest checking out who had the same issue.
As a guest, I expect basic amenities, and this was not provided. I will reach out to Choice Hotels due to the lack of response from the manager, Andrea.
Convenient right next to the highway. Free breakfast buffet was a little disappointing.
Hotel is renovated, modern, and clean. Beds were comfortable and staff was very friendly. Id highly recommend it.
Easy booking, check in was no hassle. Very comfortable bed. Nice shower. Overall good and comfortable.
The property is very clean, staff is friendly. Bed was comfortable. Would definitely stay again.
My husband and I stayed 2 nights and the staff is helpful and the room is clean and comfy.