酒店回复: Hello John,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the cleanliness and understand the importance of these details for a pleasant experience. Your comments about the breakfast and service are noted, and we’ll make sure to relay your insights to the relevant departments. We encourage future guests to review all fees on our website prior to booking for complete transparency. Thank you once again for your input.
酒店回复: Hello Ronan, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our breakfast, found the beds comfortable, and appreciated the atmosphere created by our music. Your feedback about the room condition is valuable, and we will continue to enhance our guest experience. We hope to welcome you back in the future to enjoy more great stays with us.
酒店回复: Hello Kyleen,Thank you for your feedback regarding your recent stay. We value your insights as they help us improve our services and maintain our standards. Your observations about the cleanliness of your room will be forwarded to our housekeeping team for review. We appreciate you bringing these issues to our attention, and we hope you will consider staying with us again in the future to experience our ongoing improvements.
2.0分
家庭亲子
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翻译提供方：Google
入住很方便。早上的咖啡真好喝。
我们的浴室地板上有一块脏毛巾，浴缸边缘和浴缸里有头发，墙壁也很脏。走廊的地毯很脏，满是污渍。
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酒店回复: Hello Carolynn,We appreciate your feedback on the seamless check-in process and enjoyable morning coffee. We'll share your comments about the room and hallway cleanliness with our team for review and improvement. Your insights are invaluable for helping us enhance our guests' experience for the future.
酒店回复: Hello Joshua, We appreciate you sharing your experience with us. We take all feedback seriously and will pass your comments along to our team for further review. Our goal is to provide a comfortable stay for all our guests, and we apologize if we fell short in meeting your expectations. Your valuable insights will help us improve our services for future guests.
2.0分
商务出差
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办理入住的女士非常友好，甚至还提供了茶。离大学很近，但房子和房间需要翻新，他们正在努力改进。
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酒店回复: Hello Patricia, We are pleased to hear that you enjoyed the warm hospitality extended to you during check-in and appreciated our convenient location near the college. Rest assured, we are continuously making improvements to our property and rooms to enhance the guest experience. We hope to welcome you back in the future to see the updates firsthand.
1.0分
情侣出游
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我们预订了一张特大床，但他们没有接受我们的预订，也没有可用的特大床，也没有宣传的热水浴缸
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酒店回复: Hello Tello, We regret to hear about the issue you experienced during your stay. We encourage guests to directly contact our management team for any reservation discrepancies or concerns regarding amenities. Your feedback is valuable for us to improve our services moving forward.
房间比较宽敞整洁舒适，酒店早餐挺好，有免费停车场🅿️，酒店一楼有游泳池，很多小朋友在那里戏水。房间里有冰箱、微波炉和咖啡机，设施齐全。
巴适得很，绝对是好服务
好地方，服务友好，早餐不错
失望
对酒店的清洁度感到失望。
我们换了房间，因为厕所和浴室很脏，床头柜上还有头发。我不会再住这里了。早餐还可以，服务也还可以。每晚30美元的宠物费有点意外，不知道网站上有没有写这个费用。附近有更好的选择，
很棒的地方，很棒的人。早餐很棒，很美味。床很舒服，我们的房间虽然有点旧，但很干净，而且他们有。我很喜欢前台和泳池里播放的音乐，非常好听。
房间里的暖气片、淋浴间、靠近马桶的角落和微波炉上都有死虫子，可能是蚊子。床上用品的床单和毯子里有头发，淋浴间的环上还留有一块面巾。
入住很方便。早上的咖啡真好喝。
我们的浴室地板上有一块脏毛巾，浴缸边缘和浴缸里有头发，墙壁也很脏。走廊的地毯很脏，满是污渍。
酒店还不错，就是维修不好
这家酒店很老旧，维修也很差。门框油漆脱落，顶部毯子很脏，半夜不得不退房。浴室的风扇声音很大，需要彻底翻新。
办理入住的女士非常友好，甚至还提供了茶。离大学很近，但房子和房间需要翻新，他们正在努力改进。
我们预订了一张特大床，但他们没有接受我们的预订，也没有可用的特大床，也没有宣传的热水浴缸