酒店回复: We appreciate you taking the time to share your thoughts.
5.0分
其他
Staff was absolutely wonderful. The location is very convenient. My room was clean and comfortable.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and that our staff made a positive impression. It's great to know you found the location convenient and your room clean and comfortable. We truly appreciate your feedback and hope to welcome you back again soon!
3.0分
家庭亲子
First room smelled of beer, bathroom had mold. They did move us to another room. Breakfast was so so
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酒店回复: Thank you for your feedback. We're truly sorry to hear about the issues you encountered with your first room and the condition of the bathroom. We're glad we were able to move you to another room, and we appreciate your understanding. Your comments are valuable to us and will help us improve our services. If there's anything more we can do to make it right, please don’t hesitate to let us know.
2.0分
其他
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The elevator was extremely slow (I was scared to get stuck), there was a damp stench inside the hotel, the room had patches in the walls, the dresser which held the tv had broken wood chips around the connections, the blanket and sheets were dingy/dirty/stained and the tv did not work. They sent someone up to fix it and it still would not stay connected, the maintenance person said he would be back to change the tv out but never returned.
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酒店回复: Thank you for sharing your experience with us. We're sincerely sorry to hear about the multiple issues you encountered during your stay, from the condition of the room to the slow elevator and unresolved TV issue. This is certainly not the level of comfort or service we strive to provide, and we understand how frustrating this must have been. Please know that your comments have been passed along to our management and maintenance teams for immediate review an
2.0分
商务出差
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The sprinkler head in the bathroom has been leaking for quite some time. The wallpaper and popcorn ceiling are delaminating and there is visible black mold on the ceiling in Room 118. Door keys and locks don't work well. Took multiple attempts every time. Breakfast area was not organized or maintained. Guy that checked me in was cold and impersonal. Won't be back there.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear about the issues you experienced during your stay, including the condition of the room, the key and lock difficulties, and the service at check-in. This is far from the standard we aim to provide, and we truly regret that your experience fell short. Your comments have been shared with our management team so we can address these concerns promptly and make the necessary improvements. We appreciate you bringing these matters to our attention and apologize for the inconvenience caused.
3.0分
其他
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The only complaint I had was that the electrical sockets did not work that were attached to the lamps. I had to unplug a few things just to plug up accessories I needed for the weekend.
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酒店回复: Thank you for your feedback. We're glad to hear you enjoyed your stay overall, and we appreciate you bringing the issue with the electrical sockets to our attention. We apologize for the inconvenience and will have our maintenance team look into it to ensure it's resolved. We hope to welcome you back soon for an even better experience!
4.0分
朋友出游
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The property is a little on the older side and could use some updates. It's nice if you need to stay for one day. The staff is friendly and the parking is safe and easy. Overall, I would consider this a Motel.
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酒店回复: Thank you for your honest feedback. We appreciate your kind words about our friendly staff and convenient parking. We understand that some areas of the property could use updates, and your comments will be helpful as we continue to improve. We're glad to hear the location worked well for your stay, even if just for a day. We hope to have the chance to welcome you back in the future!
这是一家中规中矩的酒店。房间很宽敞，但是门把手有点问题。衣柜一打开就有一股异味。房间里有冰箱和吹风机，也提供了洗发水和护发素。地毯不怎么干净。
早餐选择太少了，真可惜。华夫饼机坏了，这我能理解，但除此之外也没什么了。只有一些酸奶，没有松饼，也没有水果。对工作人员感到抱歉！
房间很好。
好的
Staff was absolutely wonderful. The location is very convenient. My room was clean and comfortable.
First room smelled of beer, bathroom had mold. They did move us to another room. Breakfast was so so
The elevator was extremely slow (I was scared to get stuck), there was a damp stench inside the hotel, the room had patches in the walls, the dresser which held the tv had broken wood chips around the connections, the blanket and sheets were dingy/dirty/stained and the tv did not work. They sent someone up to fix it and it still would not stay connected, the maintenance person said he would be back to change the tv out but never returned.
The sprinkler head in the bathroom has been leaking for quite some time. The wallpaper and popcorn ceiling are delaminating and there is visible black mold on the ceiling in Room 118. Door keys and locks don't work well. Took multiple attempts every time. Breakfast area was not organized or maintained. Guy that checked me in was cold and impersonal. Won't be back there.
The only complaint I had was that the electrical sockets did not work that were attached to the lamps. I had to unplug a few things just to plug up accessories I needed for the weekend.
The property is a little on the older side and could use some updates. It's nice if you need to stay for one day. The staff is friendly and the parking is safe and easy. Overall, I would consider this a Motel.