酒店回复: ¡Gracias por tus comentarios! Nos alegra saber que tu experiencia fue buena en relación con el precio. Esperamos darte la bienvenida nuevamente pronto.
4.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: We’re glad you had a positive stay with us. If there's anything we could improve to make your next visit even better, we’d love to hear your suggestions. Looking forward to welcoming you again soon!
4.0分
商务出差
原文
翻译提供方：Google
好的
酒店回复: We appreciate you taking the time to share your thoughts.
3.0分
其他
Everything was fine, though coffee in the room would have been appreciated, and also breakfast items that could be grabbed dto go.
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酒店回复: Tank you so much for your feedback! We’re glad to hear that everything was fine during your stay. We appreciate your suggestions regarding in-room coffee and more grab-and-go breakfast options — these are great ideas, and we’ll be sure to share them with our team as we continue improving our guest experience.We hope to welcome you back again soon! 🌟
1.0分
商务出差
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You get what you pay for but with there being three other properties a stones throw away - stay elsewhere. The space is outdated, to be expected however. The key cards never worked each time I needed to get to my room I had to retrieve a new room key. Each. Time. Room service is said to be every third day of your stay, I was there Monday-Friday for work, my room was never cleaned. When I asked for additional pillows for the room I was told that I got the allotted amount of pillows. They towe people from the parking lot, each night. Annoying for a rural area on its own but the NOISE of it every night for customers? On my final night in the “hotel” a homeless man had camped out in the stairwell…
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you experienced during your stay. Your concerns regarding the room condition, key cards, housekeeping service, and parking disturbances are all taken very seriously. Please know that this is not the standard we strive to maintain, and we’ll be addressing each of these matters with our team to ensure improvements are made. We also regret the situation you encountered on your final night and appreciate you bringing it to our attention. Your comments help us make necessary changes, and we hope you’ll consider giving us another opportunity to provide you with a better experience in the future.
3.0分
其他
Not impressed. The rooms were clean but the motel was noisy and not comfortable. Just not an enjoyable stay at all. I can’t imagine
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your stay didn’t meet your expectations. While we’re glad you found the rooms clean, we apologize for the noise and any discomfort you experienced. We’re continuously working to improve our guests’ experience and appreciate your comments as they help us identify areas for improvement.”
2.0分
其他
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I checked in with a group of 14 high school students and 3 chaperones, trying to rest so we could leave for a flight at 4:00 am. When we arrived, three parking spots had smashed car windows laying on the asphalt indicating break-ins. One of our rooms had not been cleaned when we entered the room, so one group ended up on a different floor. Someone knocked on our room door at 12:30 am and again at 1:30 am waking us up, (I did not open the door). People were arguing and shouting in the middle of the night and woke all three rooms up. A questionable man was standing silently in the hall when we arrived at 7:00 pm. He was still loitering when we went to bed at 10:pm, and was still standing silently in the hall when we left at 4:00 am. I can sleep in a lot of places and tolerate a lot, but the female chaperones and students felt very unsafe from the moment we arrived. They asked me not to book there again if we return.
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酒店回复: Dear Troy,Thank you for sharing your feedback. We are truly sorry to hear about your experience and the concerns you and your group faced during your stay. Guest safety and comfort are very important to us, and we regret that your visit did not meet expectations.We did not receive any report or complaint from your group during the night or at 4:00 a.m., which limited our ability to assist or address the issues immediately. Our front desk team is available 24/7, and we always encourage guests to notify us right away so we can take prompt action.We appreciate you bringing these matters to our attention, and we will review your comments carefully with our staff to ensure improvements are made. Thank you for staying with us, and we hope you’ll consider giving us another opportunity to provide a better experience in the future.Sincerely,Sam
房间很好。
这是一家中规中矩的酒店。房间很宽敞，但是门把手有点问题。衣柜一打开就有一股异味。房间里有冰箱和吹风机，也提供了洗发水和护发素。地毯不怎么干净。
早餐选择太少了，真可惜。华夫饼机坏了，这我能理解，但除此之外也没什么了。只有一些酸奶，没有松饼，也没有水果。对工作人员感到抱歉！
价格很划算。
没有意见
好的
Everything was fine, though coffee in the room would have been appreciated, and also breakfast items that could be grabbed dto go.
You get what you pay for but with there being three other properties a stones throw away - stay elsewhere. The space is outdated, to be expected however. The key cards never worked each time I needed to get to my room I had to retrieve a new room key. Each. Time. Room service is said to be every third day of your stay, I was there Monday-Friday for work, my room was never cleaned. When I asked for additional pillows for the room I was told that I got the allotted amount of pillows. They towe people from the parking lot, each night. Annoying for a rural area on its own but the NOISE of it every night for customers? On my final night in the “hotel” a homeless man had camped out in the stairwell…
Not impressed. The rooms were clean but the motel was noisy and not comfortable. Just not an enjoyable stay at all. I can’t imagine
I checked in with a group of 14 high school students and 3 chaperones, trying to rest so we could leave for a flight at 4:00 am. When we arrived, three parking spots had smashed car windows laying on the asphalt indicating break-ins. One of our rooms had not been cleaned when we entered the room, so one group ended up on a different floor. Someone knocked on our room door at 12:30 am and again at 1:30 am waking us up, (I did not open the door). People were arguing and shouting in the middle of the night and woke all three rooms up. A questionable man was standing silently in the hall when we arrived at 7:00 pm. He was still loitering when we went to bed at 10:pm, and was still standing silently in the hall when we left at 4:00 am. I can sleep in a lot of places and tolerate a lot, but the female chaperones and students felt very unsafe from the moment we arrived. They asked me not to book there again if we return.