酒店回复: Thank you for staying with us. We look forward to seeing you again.
3.0分
其他
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The good about my stay at Comfort Inn Suites was the staff was extremely courteous and friendly and the breakfast was fresh and hot everyday. However, the bad is as follows: once inside the room checking for cleanliness, I noticed a spot on the sheet that was turned down with the comforter. I got a set of sheets from the front desk and as I was removing the covers, I noticed stains on the sheets further down near the foot of the bed and after taking them off, the mattress cover and the mattress pad were both stained also. I had to take all of the coverings off the bed.The refrigerator was extremely loud and it had so much ice inside the refrigerator that it froze food that I had in there (it needs to be defrosted), the trash can was dirty, the sleeper sofa looks like it needs to be replaced, the walls were dirty and needs repainting. The bathroom door wouldn't latch and there were rust stains on the bottom of the door frame, the water wouldn't get hot so the shower was warm but not hot, and I had to run the microwave 3 to 4 times to heat up food. Besides all of what's listed above, the location was good and the overall appearance of the interior and exterior of the property is good.
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酒店回复: We appreciate your feedback. As we continue to make needed improvements, I hope you will give us another opportunity to better serve you.
3.0分
其他
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Pull out couch was gross and stained, no linen. Bathroom wasn’t cleaned, hair left behind from previous guest. The food in the lobby was stale. There was a family above us that ran around and stomped for over an hour during late hours. The front desk was helpful with that. Staff was nice but overall I would avoid staying here again
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酒店回复: Thank you for staying with us. As we continue to make needed improvements, I hope you will give us another opportunity to better serve you.
4.0分
其他
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Front desk clerks were friendly and check in easy. Front desk clerk Angela friendly. Breakfast buffet hot and tasty. Room clean and comfortable. Hotel located close to i 40. Easy access off/on to highway. Recommended!
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酒店回复: Thank you for staying with us. We look forward to seeing you again.
3.0分
情侣出游
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Room was just ok. Check in staff not courteous at all, I felt like I was imposing. Breakfast starts at 6 AM, we went for breakfast at 6:35 and the food was cold!
The gentleman at check out was friendly and courteous.
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酒店回复: Thank you for staying with us. We look forward to another opportunity to better serve you.
5.0分
其他
It was convenient as it was an overnight stay. The gentlement who checked us in was very friendly . He gave us information on restaurants that were close.
酒店回复: Thank you for staying with us.
5.0分
其他
Property was clean and very comfortable. Breakfast was very good. Easy to get back on highway.
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酒店回复: Thank you for staying with us. We look forward to seeing you again.
方便且干净
有虫子，被咬得很厉害。
很不错，下次还会选择入住
早餐不错
The good about my stay at Comfort Inn Suites was the staff was extremely courteous and friendly and the breakfast was fresh and hot everyday. However, the bad is as follows: once inside the room checking for cleanliness, I noticed a spot on the sheet that was turned down with the comforter. I got a set of sheets from the front desk and as I was removing the covers, I noticed stains on the sheets further down near the foot of the bed and after taking them off, the mattress cover and the mattress pad were both stained also. I had to take all of the coverings off the bed.The refrigerator was extremely loud and it had so much ice inside the refrigerator that it froze food that I had in there (it needs to be defrosted), the trash can was dirty, the sleeper sofa looks like it needs to be replaced, the walls were dirty and needs repainting. The bathroom door wouldn't latch and there were rust stains on the bottom of the door frame, the water wouldn't get hot so the shower was warm but not hot, and I had to run the microwave 3 to 4 times to heat up food. Besides all of what's listed above, the location was good and the overall appearance of the interior and exterior of the property is good.
Pull out couch was gross and stained, no linen. Bathroom wasn’t cleaned, hair left behind from previous guest. The food in the lobby was stale. There was a family above us that ran around and stomped for over an hour during late hours. The front desk was helpful with that. Staff was nice but overall I would avoid staying here again
Front desk clerks were friendly and check in easy. Front desk clerk Angela friendly. Breakfast buffet hot and tasty. Room clean and comfortable. Hotel located close to i 40. Easy access off/on to highway. Recommended!
Room was just ok. Check in staff not courteous at all, I felt like I was imposing. Breakfast starts at 6 AM, we went for breakfast at 6:35 and the food was cold!
The gentleman at check out was friendly and courteous.
It was convenient as it was an overnight stay. The gentlement who checked us in was very friendly . He gave us information on restaurants that were close.
Property was clean and very comfortable. Breakfast was very good. Easy to get back on highway.