酒店回复: Thank you for sharing your experience. I apologize we did not meet all your expectations and our team will work to resolve the areas you mentioned to improve the guest experience. Thank you for staying with us.
2.0分
情侣出游
原文
翻译提供方：Google
压缩机噪音很大，让我妻子整晚都睡不着。我猜大概是40-50度的空调噪音。
听起来像是在我们222房间的后面或下面。
除此之外，房间干净宽敞。
除此之外，我们房间的景色真是太棒了！！
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酒店回复: Thank you for taking a moment to share your experience. I sincerely apologize for the noise near your guest room. Thank you for sharing the view from your room. Cannot beat the view of the Rocky Mountains.
5.0分
家庭亲子
原文
翻译提供方：Google
优质的客户服务，方便前往各种活动场所、湖泊、餐厅和购物中心。对宠物非常友善和包容！
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had such a great experience and that you found our location convenient and our team welcoming. It’s always our goal to make sure both our guests and their pets feel right at home. We truly appreciate your recommendation and hope to welcome you back again soon!
3.0分
其他
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The room is remodeled. But the heater was out. When we checked in, waited 15 mins no one showed up. We left for dinner, when we came back still no one there, no message how to contact.
3.0分
情侣出游
Staff was nice. Walls are paper thin. People above us were dancing and jumping around all night. Bed was very comfortable.
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酒店回复: Thank you so much for this review and this feedback. We appeciate the praise to our staff, but we understand you had diffculties with your stay. Hopefully we can welcome you back for another stay and wow you.
5.0分
商务出差
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The interior of this hotel has been recently redone with tile floors and has a very European feel. I love that there is shelving - like an entire bookshelf - in the bathroom area for storing all of your travel gear and suitcases. When I checked in, they gave me a little brochure explaining how to use the room amenities along with QR codes for the websites to nearby attractions. I think one of my favorite things is that the room came with a softsided cooler that could be filled up with bottled water and ice in the lobby to take hiking. High altitude can really dehydrate you, so I love it that they are taking care of the physical well-being of their guests. Comfy bed and quiet. Cute place. Will definitely stay here again.
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酒店回复: Thank you so much for this review and thank you for staying with us! We hope to welcome you back again.
3.0分
其他
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Staff seem to be a little bit clueless. Bed was very comfortable, but the room itself specifically the bathroom didn’t feel the most cleanly. Mostly just age, but you can definitely see some mold growth and the grout in the tile has had better days.
1.0分
情侣出游
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After first day staff disapeared. We were left alone on site except for a fill in worker who knew nothing about property and had no access to anything. No coffee, breakfast area worker disappeared leaving only stale, old food. Shower soap empty. No one to ask for more. Front desk staff completely disappeared. No explanations no appologies. We were left to fend for ourselves. Had to buy breakfast off site. Terrible stay, felt cheated
2.0分
其他
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I didn’t enjoy my stay as much as I had anticipated. The room was not very clean, there was no housekeeping (had to walk to the reception to ask for toilet paper), and the walls are very thin. A woman next door had a fight with her partner and I didn’t sleep all night. After 11 pm there is no night manager on property. They refer to a sister property 1 mile away, but nobody answered the phone there. I wouldn't stay here again.
落基山下面性价比很高的酒店，应该是新装修的，内部设施比较现代化
工作人员友善礼貌……酒店描述完全不准确。酒店有两处独立的住所，预订时务必了解具体住处。餐厅和泳池位于不同位置。房间非常吵，所有声音都能听到。请做好准备，带上耳塞。欧陆式早餐种类很少，而且食物已经售罄。
压缩机噪音很大，让我妻子整晚都睡不着。我猜大概是40-50度的空调噪音。
听起来像是在我们222房间的后面或下面。
除此之外，房间干净宽敞。
除此之外，我们房间的景色真是太棒了！！
优质的客户服务，方便前往各种活动场所、湖泊、餐厅和购物中心。对宠物非常友善和包容！
The room is remodeled. But the heater was out. When we checked in, waited 15 mins no one showed up. We left for dinner, when we came back still no one there, no message how to contact.
Staff was nice. Walls are paper thin. People above us were dancing and jumping around all night. Bed was very comfortable.
The interior of this hotel has been recently redone with tile floors and has a very European feel. I love that there is shelving - like an entire bookshelf - in the bathroom area for storing all of your travel gear and suitcases. When I checked in, they gave me a little brochure explaining how to use the room amenities along with QR codes for the websites to nearby attractions. I think one of my favorite things is that the room came with a softsided cooler that could be filled up with bottled water and ice in the lobby to take hiking. High altitude can really dehydrate you, so I love it that they are taking care of the physical well-being of their guests. Comfy bed and quiet. Cute place. Will definitely stay here again.
Staff seem to be a little bit clueless. Bed was very comfortable, but the room itself specifically the bathroom didn’t feel the most cleanly. Mostly just age, but you can definitely see some mold growth and the grout in the tile has had better days.
After first day staff disapeared. We were left alone on site except for a fill in worker who knew nothing about property and had no access to anything. No coffee, breakfast area worker disappeared leaving only stale, old food. Shower soap empty. No one to ask for more. Front desk staff completely disappeared. No explanations no appologies. We were left to fend for ourselves. Had to buy breakfast off site. Terrible stay, felt cheated
I didn’t enjoy my stay as much as I had anticipated. The room was not very clean, there was no housekeeping (had to walk to the reception to ask for toilet paper), and the walls are very thin. A woman next door had a fight with her partner and I didn’t sleep all night. After 11 pm there is no night manager on property. They refer to a sister property 1 mile away, but nobody answered the phone there. I wouldn't stay here again.