酒店回复: Thank you for taking time to leave us feedback. I am sorry about the breakfast area floor I am glad they took care of it. I did remind them they need to sweep and mop daily.
酒店回复: I am glad you had a quiet stay, we are starting to do upgrades hopefully if you choose to stay with us you will see the improvements. I have talked to the guy at the desk and the importance of not being on your phone but waiting on our guest, I am sorry about that.
酒店回复: Thank you for your kind words about the staff. We are starting to do upgrades so hopefully if you stay with us again you'll notice the changes. We keep the pool and hot tub covered to keep the moisture down. The front desk staff will uncover it when you want to use it.
酒店回复: Thank you for taking time to leave us feedback I am sorry we did not meet your standards for your stay. We are starting an upgrade and hopefully with this the problems you noticed will be fixed. I did talk to the breakfast attendant about making sure the floor was being mopped daily.
酒店回复: We are starting an upgrade and all the bathrooms are being upgraded. We do have a few of them done when you stay with us again let me know and I will be happy to show you one.
10/10 优质服务
提前约5小时到达,比预期提前了入住时间。即使周末假期人潮拥挤,他们也让我提前3小时办理了入住手续。房间宽敞干净,床也很舒服。酒店靠近圣伊格纳斯市中心,去大桥也很方便。这让我们避开了南下时堵车的交通。早餐很棒,服务也很棒,我们一定会再来的!
哇,从哪儿说起呢……这家酒店自上世纪70年代以来就没更新过。
到达酒店后,等了15分钟前台才等到服务员。我订了两个房间,然后同行的另一对同姓的夫妇已经来了。服务员甚至都没确认两人的名字是否不同,就把他们安排错了房间。早餐室又脏又挤。以后在圣伊格纳斯住宿,帮自己个忙,换家酒店吧。
太失望了。我以为我预订的是湖边的Quality Inn,结果他们却给我推荐了一家卡车停靠站旁边的酒店。这家酒店很老旧,而且跟图片上显示的完全不一样。你现在显示的图片根本不是我们要预订的酒店。圣伊格纳斯有两家Quality Inn,预订时显示的图片都不对。我再也不会预订你们的酒店了。
我们入住的时候,我不知道不能用现金支付,只能刷卡。泳池水浑浊,池底有点滑。房间很干净,床也很舒服。早餐也很棒!(我从来没有住过有新鲜草莓和蓝莓做华夫饼的酒店。总而言之,这次住宿体验非常好,我还会再来的!)
工作人员太棒了。房间虽小,但很舒适。我唯一想抱怨的是餐厅里摆放食物的地方人太多了,甚至连微波炉都很难拿,因为桌子挡住了路。另外,餐厅里摆放食物的地板已经好几天没打扫了,非常黏,我连续两天都注意到了。不过,第二天我告诉了工作人员,他们就处理好了。
我以为我预订的是水边的Quality Inn,结果这家就在高速公路边上。尽管如此,它还是很安静。房间需要升级——磨损严重,淋浴天花板发霉,木质饰面脱落等等。办理入住的工作人员服务很好,早上前台的那位先生正忙着看手机。
工作人员很友好,但酒店急需维修。到处可见水渍,汽车旅馆需要彻底检修。游泳池无法使用。汽车旅馆周围环境很糟糕,到处都是垃圾。
我们在麦基诺岛游玩期间在这里住了两晚。每天都有往返谢普勒斯的班车,非常方便。酒店本身床很舒服,价格也还算合理,但真的没什么特别之处。
来晚了,停车场的灯光很暗。走廊看起来不太干净,浴缸的水龙头漏水,关不上。房间的天花板有水渍。早餐室的地板也不太干净。
浴室需要翻新。马桶太矮了。我很难从那么矮的马桶里起身。以后我会要求一间无障碍房间,希望马桶能高一点。