酒店回复: Dear Rosa.Thank you for being an exceptional guest here at the Clarion Pointe near EKU,Please visit with us again soon.
5.0分
其他
原文
翻译提供方：Google
该设备处于北美标准状态。虽然存在一些问题，但也不至于到了无能为力的程度。工作人员很友善。
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酒店回复: Dear Osamu,Thank you for your feedback! We appreciate your visit with us.Kind regards,
5.0分
其他
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Had a king bed room. Nice size closet.Room and bathroom were very nice...spacious, well laid out, clean, quiet.
Takes a little 'running' time to get hot water.
Room doesn't include info such as channel
guide, local restaurants or times when breakfast is
available. Front desk staff helpful, easy, fast check-in.
We would stay there again.
available.
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酒店回复: Dear Diane,Well thank you for the awesome review!We do have a kiosk machine that display all activities and restaurants in the area. The breakfast times are posted right at check in. We loved having you here and look forward to seeing you in the up coming year.Warm wishes,
2.0分
情侣出游
There was no hot water for a shower. The sink in the bathroom is built for little people. There are no elevators. If there are, they are hidden.
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酒店回复: Dear Mary,Thank you for your feedback. Our apologies for any inconvenience that you may have experienced while visiting with us.We would have been more than happy to assist you with a room on the first floor.Again, our deepest apology. We hope for another chance in the near future to provide you with a more satisfying visit with us.Best regards,
1.0分
家庭亲子
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This may have been one of the worst hotels I’ve ever stayed in. I honestly considered losing out on my money and staying somewhere else but it was late and I was not familiar with the area. The area around the hotel seems very sketchy, despite being next to the state police station. The hotel room smelled horrible, there were water stains on the ceiling, and the shower and sink were covered in hair and clogged so bad with I can only assume more hair, so we unfortunately skipped out on taking a shower. I literally slept here for the least amount of time possible, not using any of the bedding. I could not leave fast enough. Would absolutely not recommend this hotel and not believe any of the positive reviews.
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酒店回复: Dear Stacia,Our apologies for your unpleasant experience. We send our deepest apologies. The hotel staff was here to accommodate your request and needs. Should you like to discuss this matter more please contact me here at the hotel.Kind regards,
4.0分
其他
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Dwayne checked us in. He was very nice. He switched our room to main level. Room was nice! Although the exhaust fan in. Bathroom was very noisy. Breakfast not that good.
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酒店回复: Dear Nikol,Thank you for your feedback! Dwayne is grateful for the compliment. We do apologize that you didn't enjoy breakfast.We do hope to see you again in the upcoming here.Sincerely,
5.0分
其他
Nice clean and quiet! Breakfast had a lot of options and good! Shout out to the friendly staff…. Especially Rachael at the front desk!!
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酒店回复: Dear Tanya,Thank you for your wonderful feedback!Rachael and the rest of the staff appreciate your shout out! We look forward to your visiting us in the upcoming year.Best wishes,Betty J and staff
3.0分
其他
The room was nice. The accessible bathroom was not. The show was so tiny and the shower head pour water toward the floor.
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酒店回复: Dear Lisa,We are unhappy to know that your room was unsatisfactory. Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Richmond North near University.
5.0分
其他
Very nice rooms and quiet location. Thanks for still serving breakfast. That helped me decide to stay there.
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酒店回复: Dear Timothy,We are thrilled to hear that your stay with us was a positive experience!We appreciate your feedback.Thank you for choosing to let us host you.Respectfully,
3.0分
其他
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Reviews said inside was nicer than outside. There are two buildings. My unit did not appear updated. Shower/bath was not great. Bed was comfortable. Parking lot felt sketchy. Not great lighting and always people outside late. Motel feel.
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酒店回复: Dear Tricia,Our apologies for not meeting your standard.I do assure that you were safe here. Should you need to discuss your stay more in depth, please do contact me here at the hotel.
非常好，非常干净
该设备处于北美标准状态。虽然存在一些问题，但也不至于到了无能为力的程度。工作人员很友善。
Had a king bed room. Nice size closet.Room and bathroom were very nice...spacious, well laid out, clean, quiet.
Takes a little 'running' time to get hot water.
Room doesn't include info such as channel
guide, local restaurants or times when breakfast is
available. Front desk staff helpful, easy, fast check-in.
We would stay there again.
available.
There was no hot water for a shower. The sink in the bathroom is built for little people. There are no elevators. If there are, they are hidden.
This may have been one of the worst hotels I’ve ever stayed in. I honestly considered losing out on my money and staying somewhere else but it was late and I was not familiar with the area. The area around the hotel seems very sketchy, despite being next to the state police station. The hotel room smelled horrible, there were water stains on the ceiling, and the shower and sink were covered in hair and clogged so bad with I can only assume more hair, so we unfortunately skipped out on taking a shower. I literally slept here for the least amount of time possible, not using any of the bedding. I could not leave fast enough. Would absolutely not recommend this hotel and not believe any of the positive reviews.
Dwayne checked us in. He was very nice. He switched our room to main level. Room was nice! Although the exhaust fan in. Bathroom was very noisy. Breakfast not that good.
Nice clean and quiet! Breakfast had a lot of options and good! Shout out to the friendly staff…. Especially Rachael at the front desk!!
The room was nice. The accessible bathroom was not. The show was so tiny and the shower head pour water toward the floor.
Very nice rooms and quiet location. Thanks for still serving breakfast. That helped me decide to stay there.
Reviews said inside was nicer than outside. There are two buildings. My unit did not appear updated. Shower/bath was not great. Bed was comfortable. Parking lot felt sketchy. Not great lighting and always people outside late. Motel feel.