酒店回复: Dear Jessica, On behalf of Terra Nostra Garden Hotel, we would like to thank you for your preference and taking the time to comment about your stay. We thank you for sharing your experience with us and we are sorry to hear about the inconvenience you had with the jacuzzi renovations and the noise you felt in your room. We have taken your opinion into consideration. The experience and opinion shared by our guests are of the utmost importance, as they allow us to know how those who visit us perceive the services we provide. We always aim to improve and exceed the expectations of our guests, so that they feel at home.Once again, we thank you for your time and preference for Terra Nostra. We hope to have the opportunity to welcome you back in the near future. With kind regards,
酒店回复: Dear Mrs. Lyne,On behalf of Terra Nostra Garden Hotel, we would like to thank you for choosing us and for taking the time to respond to our satisfaction survey. We greatly appreciate you sharing your experience. We are delighted that our services and hospitality met your expectations. The experience and opinion shared by our guests are of enormous importance, as they allow us to know how those who visit us perceive the services we provide. We always aim to improve and exceed the expectations of our guests, so that they feel at home.Once again, we thank you for your time and preference for Terra Nostra. We hope to have the opportunity to welcome you back in the near future. With kind regards, Olivia Almeida, Guest Experience/Concierge
非常干净利落绝对值得拥有 服务一流 洗温泉好方便 不限时间 随时可以去洗温泉 植物园也美的不得了 强烈推荐一下哈
如果说有什么酒店让我流连忘返，那一定是这家。火山花园和温泉浴场非常棒。房间漂亮、宁静又舒适，餐厅很不错，鸡尾酒吧更是出色。太赞了！
亚速尔群岛上非常糟糕的地方。
酒店花园太棒了！赞
酒店不错，但服务一般。
美丽的花园，可免费使用。房价这么贵，所有东西都要额外收费（例如早餐的荷包蛋等等）。房间清洁有时很晚才到。我们入住期间，按摩浴缸一直无法使用（真可惜，而且我们事先没有收到通知）。晚上和清晨也很吵。我们认为价格不合理。
入住体验很棒。花园和浴室的使用权绝对加分，其他设施（室内泳池、桑拿房、按摩浴缸、土耳其浴室）也无可挑剔。餐厅非常棒。所有服务都很棒，员工也非常热情友好。我们升级到了套房……真是太幸运了！感谢酒店。
酒店位于弗尔纳斯 (Furnas) 中心，靠近所有当地景点，拥有美丽的公园，下午 5 点后可使用私人浴室。工作人员很周到，早餐采用新鲜食材现场烹制而成，非常美味。餐厅提供美味佳肴，您可以毫不犹豫地预订。
酒店很棒，服务无可挑剔。地理位置优越，毗邻特拉诺斯特拉公园。温泉浴场免费使用。
总体来说，我们住得非常舒服，但晚餐时我们去了 TN 寿司餐厅，点了 omakase 菜单（每人 65 欧元），然后在浴室里呆了一整晚。