酒店回复: Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Guest, Thank you for sharing your feedback about your stay. Your rating has been communicated to the hotel team to recognize the 8/10 rating from the service that was provided. We appreciate you for taking the time to share your thoughts. We hope to welcome you again soon. Best regards, The Fairfield Inn & Suites Memphis Germantown Team
酒店回复: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your experience about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We’re so glad to hear that you had a great stay during your move and that you felt confident about the safety of the area. Knowing you were at ease while traveling with your belongings means a lot to us.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
情侣出游
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翻译提供方：Google
住宿体验很棒。床很舒服，每天早上都有热腾腾的肉桂卷。员工超级友好。非常喜欢这家酒店！
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酒店回复: Thank you for sharing your feedback about your stay. Your rating has been communicated to the hotel team to recognize the 10/10 rating from the service that was provided. We appreciate you for taking the time to share your thoughts. We hope to welcome you again soon. Best regards, The Fairfield Inn & Suites Memphis Germantown Team
5.0分
商务出差
原文
翻译提供方：Google
太棒了！我们住了一晚，一切都很棒。前台的姑娘人很好。我百分百推荐这里。
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酒店回复: Thank you for sharing your feedback about your stay. Your rating has been communicated to the hotel team to recognize the 10/10 rating from the service that was provided. We appreciate you for taking the time to share your thoughts. We hope to welcome you again soon. Best regards, The Fairfield Inn & Suites Memphis Germantown Team
1.0分
其他
原文
翻译提供方：Google
不喜欢住在这里，非常吵，水很臭，地毯有股味道，好像很久没清洗了
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酒店回复: Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
5.0分
其他
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Fairfield friendliness
The rooms were nicely remodelled. The staff is very friendly& made us feel welcome & the complimentary breakfasts were amazing. Hotel is close To walgreens
& Target for shopping convenience.
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酒店回复: Thank you for sharing your feedback about your stay. Your rating has been communicated to the hotel team to recognize the 10/10 rating from the service that was provided. We appreciate you for taking the time to share your thoughts. We hope to welcome you again soon. Best regards, The Fairfield Inn & Suites Memphis Germantown Team
5.0分
家庭亲子
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The room and bed were very comfy. The area was safe and quiet. The staff were very friendly and helpful. We found it a great place for our 2-night stay in the Memphis area.
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酒店回复: Thank you for sharing your feedback about your stay. Your rating has been communicated to the hotel team to recognize the 10/10 rating from the service that was provided. We appreciate you for taking the time to share your thoughts. We hope to welcome you again soon. Best regards, The Fairfield Inn & Suites Memphis Germantown Team
女生独自出差过来，房间舒服，早饭也很好，比较安全
总的来说，物有所值。
我们房间的浴室水槽有一条很大的裂缝。我特意询问了客房清洁政策，他们说第二天会换毛巾、清理垃圾、整理床铺。但这些都没发生。早餐还不错。我完全忘了早上7点窗外火车的噪音！
房间有霉味
房间霉味很重，地毯看起来很脏。浴室水槽有裂缝。我不会再住这里了。我来这里出差，因为隔壁那群吵闹的女孩子睡不着觉。
非常好
入住过程非常顺利，Brittany 非常亲切友好。客房清洁人员非常友善。
搬家期间住得很愉快！两辆车都装满了我们的行李，而且对周边的安全非常满意，即使把车子无人看管，我也不会感到不安。
住宿体验很棒。床很舒服，每天早上都有热腾腾的肉桂卷。员工超级友好。非常喜欢这家酒店！
太棒了！我们住了一晚，一切都很棒。前台的姑娘人很好。我百分百推荐这里。
不喜欢住在这里，非常吵，水很臭，地毯有股味道，好像很久没清洗了
Fairfield friendliness
The rooms were nicely remodelled. The staff is very friendly& made us feel welcome & the complimentary breakfasts were amazing. Hotel is close To walgreens
& Target for shopping convenience.
The room and bed were very comfy. The area was safe and quiet. The staff were very friendly and helpful. We found it a great place for our 2-night stay in the Memphis area.