The room was nicely set up. It even had a kitchenette. The bathroom was spotless and had a good showerhead. The only negative thing i have to say is the air conditioner was a little loud when it came on but thats all! Ill stay again when i come to Biloxi!
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酒店回复: Thank you for taking the time to comment on your stay. I will pass on the information you provided about the AC to maintenance to insure the issue is taken care of. We appreciate you and hope you will visit with us again.
5.0分
朋友出游
It was a nice room to stay in, and the lady who checked us in (I don’t know her name, but she has a German accent), is so nice and awesome!
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酒店回复: Thank you for taking the time to let us know about your stay. We appreciate you and hope to see you again.
4.0分
其他
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Elderly staff upon checkin was extremely nice helpful informative and made us feel comfortable upon checkout I guess young lady had a bad night rude nasty and ****** was what I experienced and ruined the entire stay
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酒店回复: Thank you for taking the time to let us know about your stay. We appreciate your comments and hope you will visit with us again. I apologize if you felt the desk clerk at check out was rude, nasty or ******. I have asked the clerk and she doesn't recall any issues between you and her. Again please accept our apology for your inconvenience.
1.0分
其他
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I was walking up to throw my trash away when I arrived for my trip and I stepped onto what looked like an uneven surface and broke my foot. I am now in a boot for six weeks. You guys should really get that fixed.
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酒店回复: Brandon I am so sorry that you hurt yourself. I am wondering why you did not inform the hotel of this incident as we have had no complaints about uneven areas. Again I apologize if you hurt yourself while at the hotel and would love to hear where this area is so that it can be taken care of.
4.0分
家庭亲子
We loved everything about our stay except the bed. It was a little firm for us but overall an excellent stay.
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酒店回复: Thank you for taking the time to comment on your stay. We appreciate you and hope to see you in the future.
4.0分
其他
Staff really friendly and helpful. Only thing is they need to upgrade their AC system. Very loud and old. Overall good value for the price.
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酒店回复: Thank you for taking the time to comment on your stay. We appreciate you and will discuss your comments at our next staff meeting.
2.0分
家庭亲子
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Could see light around the door. Had coffee but no cup for the coffee. Once I did make it, it smelled like a strong chemical. Bed was hard and uncomfortable, saw something crawling under bathroom sink. Had a bottle of conditioner and a bar of soap, that’s it
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酒店回复: Please accept our apology for any inconvenience you had during your recent stay. Unfortunately I do not see anything showing you informed the front desk about any issues. We would have moved you to another room as we known. I will make sure to share the information you provided with our maintenance crew to get those issues taken care of.
5.0分
情侣出游
I liked the updates since I stayed there one year prior, and I loved that the refrigerator was quite cool when we arrived.
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酒店回复: Thank you for taking the time to comment on our hotel. We appreciate you and hope to see you again soon.
5.0分
其他
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Stay was great. Small room with lots of accommodations. Mattress was springy, roll to the middle. The door had large cracks all the was around it. Needs new stripping. Other than that it was good
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酒店回复: Thank you for taking the time to let us know about your stay. We appreciate your comments and will discuss them with both housekeeping and maintenance.
3.0分
家庭亲子
Staff was very friendly, rooms were small, toilet didn’t work. Doors didn’t shut properly. And older units.
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酒店回复: Thank you for taking the time to comment on your stay. We appreciate your comments and hope to see you again.
The room was nicely set up. It even had a kitchenette. The bathroom was spotless and had a good showerhead. The only negative thing i have to say is the air conditioner was a little loud when it came on but thats all! Ill stay again when i come to Biloxi!
It was a nice room to stay in, and the lady who checked us in (I don’t know her name, but she has a German accent), is so nice and awesome!
Elderly staff upon checkin was extremely nice helpful informative and made us feel comfortable upon checkout I guess young lady had a bad night rude nasty and ****** was what I experienced and ruined the entire stay
I was walking up to throw my trash away when I arrived for my trip and I stepped onto what looked like an uneven surface and broke my foot. I am now in a boot for six weeks. You guys should really get that fixed.
We loved everything about our stay except the bed. It was a little firm for us but overall an excellent stay.
Staff really friendly and helpful. Only thing is they need to upgrade their AC system. Very loud and old. Overall good value for the price.
Could see light around the door. Had coffee but no cup for the coffee. Once I did make it, it smelled like a strong chemical. Bed was hard and uncomfortable, saw something crawling under bathroom sink. Had a bottle of conditioner and a bar of soap, that’s it
I liked the updates since I stayed there one year prior, and I loved that the refrigerator was quite cool when we arrived.
Stay was great. Small room with lots of accommodations. Mattress was springy, roll to the middle. The door had large cracks all the was around it. Needs new stripping. Other than that it was good
Staff was very friendly, rooms were small, toilet didn’t work. Doors didn’t shut properly. And older units.