酒店回复: Dear Guest,We are distressed to see you unhappy, and we never want our guests to go back with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us, and I hope that you will reconsider staying with us in the future.
酒店回复: Dear Guest,Thank you for your feedback, and we apologise for the issues you faced during your stay. We encourage guests to report any concerns to the front desk immediately so we can resolve them promptly. We regret not having the opportunity to address these issues during your visit. Thank you for your understanding, and we hope to have the chance to improve your experience in the future.
酒店回复: Dear Guest,We are thrilled to know that everything was to your liking. We endeavor to make our guests stay enjoyable, and we are proud that we accomplished our goal.
3.0分
其他
原文
翻译提供方：Google
性价比高
性价比高，但前台退房服务令人失望。我没能拿到入住收据，前台工作人员也只是淡淡地说了句“哦，好吧”。
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酒店回复: Dear Guest,Thank you for sharing your experience. While we’re glad you found good value in your stay, our team regrets that your checkout experience did not meet expectations. We will share your feedback with our front desk team to ensure improvements are made, and we hope to provide a smoother experience on your next visit.
2.0分
情侣出游
原文
翻译提供方：Google
床极其不舒服，很难入睡。空调整晚开着开着，每次都会把我们吵醒。
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酒店回复: Dear Guest,I am sorry to hear that your stay was disrupted by an uncomfortable bed and the AC unit cycling on and off throughout the night. We understand how important a good night’s sleep is and apologise for the inconvenience. Your feedback is valuable, and we will work to address these issues to improve future guest experiences. I hope you will give us another opportunity to provide you with a better stay.
4.0分
其他
For what it is, a very inexpensive place, it wasn’t too bad. Certainly worth the money. The guy at the front desk was super friendly.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you found the value for your stay worth it, and we're happy that the front desk staff made a positive impression. We appreciate your comments and hope to welcome you back in the future!
3.0分
其他
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I only stayed because it was pet friendly. There were a couple of inoperable vehicles in the parking lot. There was a lot of noise from adjoining room and hallway. I needed assistance to get the door to open, the handle was malfunctioning. I will not stay there again.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the noise disturbances and the issue with the door handle. We also appreciate you bringing up the inoperable vehicles in the parking lot. Your feedback will be shared with the team for improvement in these areas. We understand your disappointment and hope you’ll consider staying with us again in the future for a better experience.
2.0分
其他
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Sink was leaking, air conditioner barely worked, had to switch rooms because the battery was dead on the door and we couldn’t enter the room, smelled terrible like multiple smokers
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酒店回复: Dear Guest,We’re very sorry for the issues you experienced with the sink, air conditioning, door access, and odour. This is not typical, and we will share your feedback with our team to ensure these concerns are addressed promptly.
比西区和市中心的汽车旅馆6好多了
不错的汽车旅馆
房间太糟糕了，我走进房间，闻起来像香烟味。两张床的床单和毯子上都有烧焦的洞。不过，办理入住的那位女士人很好，但他们今天早上敲我的门，告诉我必须搬走，我已经预订了两晚，却没人来查一下。他们只是想让我们搬走，好让他们打扫一下。房间太糟糕了，太糟糕了。
我住了10天。房间几乎没打扫过几次。床单一次都没换！走廊里整晚都是狗叫声和其他客人的尖叫声。房间里应该有微波炉和冰箱……不过还好。洗衣房一直没开。
住宿体验很棒
我不需要客房服务之类的，但这次住宿体验非常好。前台的先生非常详细地介绍了酒店和周边地区。我还会再来的。
性价比高
性价比高，但前台退房服务令人失望。我没能拿到入住收据，前台工作人员也只是淡淡地说了句“哦，好吧”。
床极其不舒服，很难入睡。空调整晚开着开着，每次都会把我们吵醒。
For what it is, a very inexpensive place, it wasn’t too bad. Certainly worth the money. The guy at the front desk was super friendly.
I only stayed because it was pet friendly. There were a couple of inoperable vehicles in the parking lot. There was a lot of noise from adjoining room and hallway. I needed assistance to get the door to open, the handle was malfunctioning. I will not stay there again.
Sink was leaking, air conditioner barely worked, had to switch rooms because the battery was dead on the door and we couldn’t enter the room, smelled terrible like multiple smokers