酒店回复: Dear Guest,We are distressed to see you unhappy, and we never want our guests to go back with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us, and I hope that you will reconsider staying with us in the future.
酒店回复: Dear Guest,Thank you for your feedback, and we apologise for the issues you faced during your stay. We encourage guests to report any concerns to the front desk immediately so we can resolve them promptly. We regret not having the opportunity to address these issues during your visit. Thank you for your understanding, and we hope to have the chance to improve your experience in the future.
酒店回复: Dear Guest,We are thrilled to know that everything was to your liking. We endeavor to make our guests stay enjoyable, and we are proud that we accomplished our goal.
3.0分
其他
原文
翻译提供方：Google
性价比高
性价比高，但前台退房服务令人失望。我没能拿到入住收据，前台工作人员也只是淡淡地说了句“哦，好吧”。
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酒店回复: Dear Guest,Thank you for sharing your experience. While we’re glad you found good value in your stay, our team regrets that your checkout experience did not meet expectations. We will share your feedback with our front desk team to ensure improvements are made, and we hope to provide a smoother experience on your next visit.
2.0分
情侣出游
原文
翻译提供方：Google
床极其不舒服，很难入睡。空调整晚开着开着，每次都会把我们吵醒。
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酒店回复: Dear Guest,I am sorry to hear that your stay was disrupted by an uncomfortable bed and the AC unit cycling on and off throughout the night. We understand how important a good night’s sleep is and apologise for the inconvenience. Your feedback is valuable, and we will work to address these issues to improve future guest experiences. I hope you will give us another opportunity to provide you with a better stay.
3.0分
家庭亲子
Kleenex nowhere to be found.. no coffee in room.. bathroom light did not want to come on.. lighting in room not good nasty crumbs under microwave
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酒店回复: Dear Guest,We apologise for the issues you experienced during your stay. We’re sorry to hear about the missing Kleenex, the lack of coffee in the room, the bathroom light, and the cleanliness concerns. This certainly does not meet the standard we aim to provide, and we will address these issues with the team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to provide a better experience in the future.
4.0分
其他
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Very Clean room and facilities.
Although the room was a bit smaller then expected, all was in good order and clean. Ohh! Very Friendly Staff as well. Thank You.
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酒店回复: Dear Guest,Thank you for your feedback! We're happy to hear that you found the room and facilities clean, and that our staff made a positive impression. We appreciate your comments about the room size and will consider that for future improvements. We look forward to welcoming you back soon!
1.0分
商务出差
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Staff was kind but that’s where it ended. Room smelt as if someone left Chinese fried rice and they didn’t clean the room for a week. It was awful. Also, the floors were filthy. Had some fluid spattered everywhere. Half the lights didn’t work in the room. Everything was dusty with other people’s hair everywhere. It was just gross. I’ve stayed at a lot of Motel 6 across the US but this was by far the worst one.
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酒店回复: Dear Guest,We are truly sorry to hear about the disappointing experience you had during your stay. The cleanliness and maintenance issues you described are completely unacceptable. We sincerely apologise for not meeting your expectations and will address these concerns with our housekeeping and maintenance teams immediately. Your feedback is invaluable, and we will work hard to ensure a better experience for future guests. Thank you for bringing this to our attention.
比西区和市中心的汽车旅馆6好多了
不错的汽车旅馆
房间太糟糕了，我走进房间，闻起来像香烟味。两张床的床单和毯子上都有烧焦的洞。不过，办理入住的那位女士人很好，但他们今天早上敲我的门，告诉我必须搬走，我已经预订了两晚，却没人来查一下。他们只是想让我们搬走，好让他们打扫一下。房间太糟糕了，太糟糕了。
我住了10天。房间几乎没打扫过几次。床单一次都没换！走廊里整晚都是狗叫声和其他客人的尖叫声。房间里应该有微波炉和冰箱……不过还好。洗衣房一直没开。
住宿体验很棒
我不需要客房服务之类的，但这次住宿体验非常好。前台的先生非常详细地介绍了酒店和周边地区。我还会再来的。
性价比高
性价比高，但前台退房服务令人失望。我没能拿到入住收据，前台工作人员也只是淡淡地说了句“哦，好吧”。
床极其不舒服，很难入睡。空调整晚开着开着，每次都会把我们吵醒。
Kleenex nowhere to be found.. no coffee in room.. bathroom light did not want to come on.. lighting in room not good nasty crumbs under microwave
Very Clean room and facilities.
Although the room was a bit smaller then expected, all was in good order and clean. Ohh! Very Friendly Staff as well. Thank You.
Staff was kind but that’s where it ended. Room smelt as if someone left Chinese fried rice and they didn’t clean the room for a week. It was awful. Also, the floors were filthy. Had some fluid spattered everywhere. Half the lights didn’t work in the room. Everything was dusty with other people’s hair everywhere. It was just gross. I’ve stayed at a lot of Motel 6 across the US but this was by far the worst one.