酒店回复: Thank you for your kind words! We’re delighted you feel at home with us and enjoy the quiet, familiar atmosphere. We look forward to welcoming you back on your next visit to Tashkent!Best regards, The City Palace Hotel Team

酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about your experience and the discomfort it caused. We understand how important fresh air and a clean environment are, and we take your concerns seriously. Your input is valuable and will help us improve for future guests.Best regards,The City Palace Hotel Team

酒店回复: Thank you for taking the time to share your detailed feedback with us.We sincerely apologize for the inconvenience you experienced with the in-room Wi-Fi and the CCTV4 signal, especially on such a special occasion as Chinese New Year's Eve. We understand how important it must have been for you to watch the Spring Festival Gala, and we regret that the connection issues disrupted your plans. Please be assured that we are reviewing our network stability and TV signal quality to prevent similar situations in the future.We also appreciate your comments regarding breakfast. While we’re glad you found the variety satisfactory and our staff member welcoming, we are sorry that the food temperature and taste did not meet your expectations. Your feedback has been shared with our kitchen team to improve both quality and consistency.Thank you as well for noting the convenience of our location and the availability of the ATM in the lobby. We apologize for the inconvenience with UnionPay cards and will look into this with the bank to see if improvements can be made.Finally, we’re delighted that you enjoyed the atmosphere during checkout, especially the gentleman playing the piano in the lobby bar. It’s wonderful to hear that this added a pleasant touch to your departure.We truly value your feedback and hope to have the opportunity to welcome you again for a smoother and more enjoyable stay in the future.We apologize for any confusion about the local tax at check-in and will ensure it’s communicated more clearly. Also, thank you for noting the registration card reminder—we’ll make sure staff offer it proactively at check-out.Best regards,The City Palace Hotel Team

酒店回复: “Thank you for your feedback. We truly appreciate your time and look forward to welcoming you again.”

酒店回复: Thank you for your detailed feedback. We’re pleased to hear that you found the room spacious, comfortable, and clean, and that you appreciated the complimentary water. We apologize for the noise inconvenience on certain sides of the hotel and truly understand how important a quiet stay is. We will continue working on improving sound comfort for our guests. We hope to welcome you again soon!Best regards,The City Palace Hotel Team

酒店回复: Thank you for sharing your feedback. We appreciate that you spent time exploring different hotel experiences in the area. We hope to welcome you back under better conditions.Best regards,The City Palace Hotel Team

酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the cleanliness, our plentiful breakfast, and that the elevator worked well during your stay. We truly appreciate you sharing your experience and look forward to welcoming you again!Best regards,The City Palace Team