The manager is fantastic!! Always kind, thoughtful, and caring! She is a jewel! The assistant is great too! It was a lovely stay. Thank you so much!
展开
酒店回复: Thanks Susan! We always try our very best to treat our guest as if they are family. We will defiantly go out of our way to make sure our guest are comfortable and taken care of. Thanks for staying with us!
3.0分
其他
The rooms were so humid, it was like tent camping. The bathrooms need an exhaust fan and or an air conditioning unit that can keep up.
展开
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be sure to get maintenance up there to take a look and get this problem resolved. We appreciate you letting us know that way we can get it fixed. We apologize this effected your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
4.0分
其他
展开
I had a comfortable stay here, everything was what you would want - clean, comfortable. Only issue was I booked this place because it had a pool and hot tub - but the hot tub was drained/not working.
展开
酒店回复: Hi Beth,Thanks for staying with us. We are pleased your stay was clean and comfortable. I will be sure to look into the website that says we have a hot tub. Thanks for letting us know that way we can get it fixed. We apologize if this was an inconvenience for your stay.
1.0分
商务出差
展开
Housekeeping stole clothes from my suit case. I am very thorough with my belongings. I stayed for 4 nights and only got room cleaning 1 morning. The next day, my Nike t shirts are missing. I take them on every trip for when I go to the gym.
展开
酒店回复: HI Christian,We have spoke and are aware of your concern. We were not able to locate you missing shirt still. If there is anything you need further please reach out. Thanks
4.0分
其他
展开
The property was comfortable & clean, but did need some minor repairs. I am more comfortable with regular air conditioning. The was a musty smell due to the air chiller cooling.
The young man at reception was helpful. The amenities were great.
I would recommend this hotel for price and comfort.
展开
酒店回复: Thanks for choosing to stay with us, we are glad your stay was comfortable. I will be sue to get maintenance up to the room you stayed in to make sure everything is working properly with the AC unit. Thanks for letting us know. We hope you have an amazing day.
3.0分
其他
展开
My room smelled of urine. I turned the air off and heat on thinking maybe it was wet in the room from prior guest with pets. Bath room sink water comes out very slow.
展开
酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be sure to get the room you styed in deep leaned and sanitized. We apologize this effected your stay. Did you happen to let front desk know? We are always willingly to make sure our guest are as comfortable as possible. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
商务出差
Great front desk guy. Got me checked in and into my room in less than 5 min. Friendly as well!
展开
酒店回复: Thanks for staying with us. We are glad that our check in process was fast with a friendly smile.
4.0分
情侣出游
Staff was great. Room was comfortable, but needs work. Light flickering in the bathroom. AC unit smells musty. Breakfast was good.
展开
酒店回复: HI Heather, thank you for taking the time to let us know how your stay was. We are glad you enjoyed your stay. We do apologize that there was a musty smell coming from the AC. I will be sure to get someone in there to get it looked at.
3.0分
情侣出游
展开
This place has great staff, excellent check in process. The rooms and outside needs updated for sure. The bathroom in the lobby was dirty and had toilet paper everywhere.
展开
酒店回复: Thanks for staying with us. We are in the process of updating our rooms. Maybe next time we could get you into a newly updated room with brand new carpet and tiling.
4.0分
其他
展开
Chiefs game trip
Came for a Chiefs game. The place was packed but still quiet. Rushed us out of the breakfast area even with a lot of people still eating. That was the only thing I would have liked to see different.
展开
酒店回复: We apologize you felt rushed out, That is never our intentions. We do try to give guests a five minute warning before we pull the food for the day in case someone wanted more. We appreciate you feedback.
The manager is fantastic!! Always kind, thoughtful, and caring! She is a jewel! The assistant is great too! It was a lovely stay. Thank you so much!
The rooms were so humid, it was like tent camping. The bathrooms need an exhaust fan and or an air conditioning unit that can keep up.
I had a comfortable stay here, everything was what you would want - clean, comfortable. Only issue was I booked this place because it had a pool and hot tub - but the hot tub was drained/not working.
Housekeeping stole clothes from my suit case. I am very thorough with my belongings. I stayed for 4 nights and only got room cleaning 1 morning. The next day, my Nike t shirts are missing. I take them on every trip for when I go to the gym.
The property was comfortable & clean, but did need some minor repairs. I am more comfortable with regular air conditioning. The was a musty smell due to the air chiller cooling.
The young man at reception was helpful. The amenities were great.
I would recommend this hotel for price and comfort.
My room smelled of urine. I turned the air off and heat on thinking maybe it was wet in the room from prior guest with pets. Bath room sink water comes out very slow.
Great front desk guy. Got me checked in and into my room in less than 5 min. Friendly as well!
Staff was great. Room was comfortable, but needs work. Light flickering in the bathroom. AC unit smells musty. Breakfast was good.
This place has great staff, excellent check in process. The rooms and outside needs updated for sure. The bathroom in the lobby was dirty and had toilet paper everywhere.
Chiefs game trip
Came for a Chiefs game. The place was packed but still quiet. Rushed us out of the breakfast area even with a lot of people still eating. That was the only thing I would have liked to see different.