The staff was incredible. Very helpful, informative and attentive. I honestly wish they were my hotel staff everywhere! The parking, even though there was a high volume, was actually pretty easy to get into a nice spot where we didn’t feel like we were walking a mile. The room was nice and tidy, there was a pool area that was well kept. As well as the patio behind the pool. Breakfast was great and substantial for a hotel breakfast! Set up bar style and they had plenty of options. Overall, 5/5! Great stay!
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酒店回复: Thanks for staying with us. We are glad staff was there with helpful information and you got a great start to your morning with our commentary buffet breakfast.
5.0分
情侣出游
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I had a small problem out of their control, but the next day the staff was able to make it right for me. Courtney and her staff were very accommodating. Thank you!!
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酒店回复: Thanks for staying with us. We appreciate you giving us the chance to fix and improve your stay. Sorry about that issues you had in the first room. We hope you have an amazing day!
5.0分
其他
The manager is fantastic!! Always kind, thoughtful, and caring! She is a jewel! The assistant is great too! It was a lovely stay. Thank you so much!
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酒店回复: Thanks Susan! We always try our very best to treat our guest as if they are family. We will defiantly go out of our way to make sure our guest are comfortable and taken care of. Thanks for staying with us!
3.0分
其他
The rooms were so humid, it was like tent camping. The bathrooms need an exhaust fan and or an air conditioning unit that can keep up.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be sure to get maintenance up there to take a look and get this problem resolved. We appreciate you letting us know that way we can get it fixed. We apologize this effected your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
4.0分
其他
The room was clean and the staff courteous. But the breakfast choices always has me coming back
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酒店回复: Thanks for always staying with us! We are glad you like the breakfast.
4.0分
其他
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I had a comfortable stay here, everything was what you would want - clean, comfortable. Only issue was I booked this place because it had a pool and hot tub - but the hot tub was drained/not working.
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酒店回复: Hi Beth,Thanks for staying with us. We are pleased your stay was clean and comfortable. I will be sure to look into the website that says we have a hot tub. Thanks for letting us know that way we can get it fixed. We apologize if this was an inconvenience for your stay.
1.0分
商务出差
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Housekeeping stole clothes from my suit case. I am very thorough with my belongings. I stayed for 4 nights and only got room cleaning 1 morning. The next day, my Nike t shirts are missing. I take them on every trip for when I go to the gym.
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酒店回复: HI Christian,We have spoke and are aware of your concern. We were not able to locate you missing shirt still. If there is anything you need further please reach out. Thanks
4.0分
其他
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The property was comfortable & clean, but did need some minor repairs. I am more comfortable with regular air conditioning. The was a musty smell due to the air chiller cooling.
The young man at reception was helpful. The amenities were great.
I would recommend this hotel for price and comfort.
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酒店回复: Thanks for choosing to stay with us, we are glad your stay was comfortable. I will be sue to get maintenance up to the room you stayed in to make sure everything is working properly with the AC unit. Thanks for letting us know. We hope you have an amazing day.
3.0分
其他
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My room smelled of urine. I turned the air off and heat on thinking maybe it was wet in the room from prior guest with pets. Bath room sink water comes out very slow.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be sure to get the room you styed in deep leaned and sanitized. We apologize this effected your stay. Did you happen to let front desk know? We are always willingly to make sure our guest are as comfortable as possible. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5.0分
其他
Clean & comfortable for a quick overnight stay on our cross country road trip.
酒店回复: Thanks for staying with us. We are glad you enjoyed your stay.
The staff was incredible. Very helpful, informative and attentive. I honestly wish they were my hotel staff everywhere! The parking, even though there was a high volume, was actually pretty easy to get into a nice spot where we didn’t feel like we were walking a mile. The room was nice and tidy, there was a pool area that was well kept. As well as the patio behind the pool. Breakfast was great and substantial for a hotel breakfast! Set up bar style and they had plenty of options. Overall, 5/5! Great stay!
I had a small problem out of their control, but the next day the staff was able to make it right for me. Courtney and her staff were very accommodating. Thank you!!
The manager is fantastic!! Always kind, thoughtful, and caring! She is a jewel! The assistant is great too! It was a lovely stay. Thank you so much!
The rooms were so humid, it was like tent camping. The bathrooms need an exhaust fan and or an air conditioning unit that can keep up.
The room was clean and the staff courteous. But the breakfast choices always has me coming back
I had a comfortable stay here, everything was what you would want - clean, comfortable. Only issue was I booked this place because it had a pool and hot tub - but the hot tub was drained/not working.
Housekeeping stole clothes from my suit case. I am very thorough with my belongings. I stayed for 4 nights and only got room cleaning 1 morning. The next day, my Nike t shirts are missing. I take them on every trip for when I go to the gym.
The property was comfortable & clean, but did need some minor repairs. I am more comfortable with regular air conditioning. The was a musty smell due to the air chiller cooling.
The young man at reception was helpful. The amenities were great.
I would recommend this hotel for price and comfort.
My room smelled of urine. I turned the air off and heat on thinking maybe it was wet in the room from prior guest with pets. Bath room sink water comes out very slow.
Clean & comfortable for a quick overnight stay on our cross country road trip.