酒店回复: We apologize the inconvenience during your stay and we will correct the issue of cleaning with housekeeping staff.
2.0分
商务出差
原文
翻译提供方：Google
走廊和房间有异味。淋浴/浴缸很旧，有污渍。前台服务很慢。价格也太高，不符合酒店的质量。
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酒店回复: Thank you for staying at Super 8 Oneill and leave a valuable feedback.We apologize for the inconvenience during your stay.
2.0分
其他
原文
翻译提供方：Google
不应该在价值 50 美元的住处每晚花费 150 美元
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酒店回复: Thank you for staying at Super 8 Oneill and leave a valuable feedback.
4.0分
家庭亲子
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Stayed in a room with 3 queen beds. It was a good overnight stay on a long road trip, but the rugs and AC unit need to be better cleaned. Nice refrigerator and work desk. My family would stay again if we ever needed a place to sleep and shower.
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酒店回复: Hello Scott,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found the room spacious and convenient for your road trip. Your comments regarding the cleanliness of the rugs and AC unit are appreciated, and they will be noted for our ongoing maintenance efforts. We look forward to the opportunity to welcome you and your family back for another restful stay in the future.
4.0分
其他
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The people that maned the front desk were not always very knowledgeable when asked clarifying questions. The food served at breakfast was rather bland. Yes, when I return to O'Neil again, I will probably stay here again.
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酒店回复: Hello John,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the front desk staff and the breakfast offerings, as they help us identify areas for improvement. We're glad to hear that you plan to stay with us again during your next visit to O'Neil. We look forward to welcoming you back and providing a better experience.
5.0分
其他
No Complaints!
Hotel was clean, friendly staff, reasonable price. I will stay there again when I can. Big thanks to the staff.
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酒店回复: Hello Andy,We appreciate your kind words about our clean facilities and friendly staff. It's wonderful to hear you found our pricing reasonable and that you plan to stay with us again in the future. Thank you for taking the time to share your experience, and we look forward to welcoming you back for another enjoyable stay!
4.0分
其他
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Good clean room. Easy check in. Really good breakfast (eggs, biscuits/gravy, cereal, etc.). Really good Internet!!! Bed was a little hard for my taste, but would definitely stay there again.
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酒店回复: Hello John,Thank you for sharing your review! We're glad to hear you enjoyed the clean room, easy check-in, and breakfast offerings. Your feedback on the bed is appreciated, and we're pleased that you'd consider staying with us again. We look forward to welcoming you back on your next visit!
3.0分
其他
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Quick stay
Had to change rooms. The front rooms and actually the second room also very noisy with the truck stop next door and busy street. The staff were very accommodating but maybe time for new windows? Breakfast good. Comfortable and friendly.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're glad to hear that our staff provided you with accommodating service and that you enjoyed the breakfast and comfort of your stay. Your thoughts on the noise levels have been noted, and we always appreciate suggestions for improvement. We hope to welcome you back in the future for an even better experience.
5.0分
其他
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Speak English at work
Whole stay was good, only thing that's not that good is the language barrier. We're in America, don't talk in another language while customers are around. It makes them uncomfortable thinking you're mauve talking about them.
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酒店回复: Hello Angie,Thank you for sharing your feedback regarding your recent stay. We strive to create a welcoming atmosphere for all our guests, and we understand that communication is key to this experience. Your comments regarding the language barrier will be shared with our team as part of our ongoing efforts to enhance guest satisfaction. We appreciate your input and hope to see you again on your next visit.
3.0分
家庭亲子
Dryers were broken. Bathroom very small for 6 adults. Back door locks did not work
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酒店回复: Hello Wendy,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the bathroom size and the issues you encountered with the dryers and back door locks. Your insights are valuable to us as we continuously strive to enhance our facilities for our guests. For any specific concerns or resolutions, please feel free to reach out to our management team directly, as they will be able to address them further.
价格太贵了，住宿体验非常令人失望。建筑/房间很旧、破旧、肮脏。浴室、淋浴令人恶心。想煮咖啡，差点吐了，闻起来像尿液的味道。没有“早餐”吧。难以置信房间每晚超过 150 美元，我们入住的唯一原因是没有取消政策。
走廊和房间有异味。淋浴/浴缸很旧，有污渍。前台服务很慢。价格也太高，不符合酒店的质量。
不应该在价值 50 美元的住处每晚花费 150 美元
Stayed in a room with 3 queen beds. It was a good overnight stay on a long road trip, but the rugs and AC unit need to be better cleaned. Nice refrigerator and work desk. My family would stay again if we ever needed a place to sleep and shower.
The people that maned the front desk were not always very knowledgeable when asked clarifying questions. The food served at breakfast was rather bland. Yes, when I return to O'Neil again, I will probably stay here again.
No Complaints!
Hotel was clean, friendly staff, reasonable price. I will stay there again when I can. Big thanks to the staff.
Good clean room. Easy check in. Really good breakfast (eggs, biscuits/gravy, cereal, etc.). Really good Internet!!! Bed was a little hard for my taste, but would definitely stay there again.
Quick stay
Had to change rooms. The front rooms and actually the second room also very noisy with the truck stop next door and busy street. The staff were very accommodating but maybe time for new windows? Breakfast good. Comfortable and friendly.
Speak English at work
Whole stay was good, only thing that's not that good is the language barrier. We're in America, don't talk in another language while customers are around. It makes them uncomfortable thinking you're mauve talking about them.
Dryers were broken. Bathroom very small for 6 adults. Back door locks did not work