Dre at the front desk gave exceptional service!!! Very friendly, professional and made it feel like home
1.0分
家庭亲子
They did not have a room available with the required jacuzzi. So they cancelled our reservation and said to contact you for refund.
2.0分
家庭亲子
Power went out at 3:30 am and didn't come back on until around 7 am. I use a cpap machine so I need to have power.
1.0分
商务出差
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Don’t expect respect
Because of the way the person at the front desk spoke to me on the phone, after I had already purchased my stay, I spent another $150 to stay somewhere else. The level of disrespect and his attitude towards me, speaking to me as though I was incompetent because I didn’t know the answer to a question was sickening. I’ll never consider this hotel for business.
2.0分
其他
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Ehhh
The staff were all very nice but our room was soooo dirty. Cobwebs dangling from the ceilings and vents, dead bugs and dust on the tops of the dressers and night stands. The carpet was so dirty your feet were black so definitely bring slippers. Outdated and overall needs a refresh.
5.0分
其他
Happy Stay
Quiet and clean with nice amenities. Lovely gift shop and many choices nearby for food shopping and entertainment.
5.0分
商务出差
Was looking forward to using the hot tub, but it was empty and apparently being serviced.
5.0分
其他
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Staff was very helpful and caring. We had a trip to the Med Center with a follow up to the Hospital. All was fine but, I can't tell you how caring and concerned and helpful all the staff was!
这次住宿非常棒，员工很好，房间、泳池和热水浴缸也很棒，清洁阿姨们也很出色。
房间里没有一次性剃须刀，也没有提供其他你可能忘带的洗漱用品。
Dre is the best!!
Dre at the front desk gave exceptional service!!! Very friendly, professional and made it feel like home
They did not have a room available with the required jacuzzi. So they cancelled our reservation and said to contact you for refund.
Power went out at 3:30 am and didn't come back on until around 7 am. I use a cpap machine so I need to have power.
Don’t expect respect
Because of the way the person at the front desk spoke to me on the phone, after I had already purchased my stay, I spent another $150 to stay somewhere else. The level of disrespect and his attitude towards me, speaking to me as though I was incompetent because I didn’t know the answer to a question was sickening. I’ll never consider this hotel for business.
Ehhh
The staff were all very nice but our room was soooo dirty. Cobwebs dangling from the ceilings and vents, dead bugs and dust on the tops of the dressers and night stands. The carpet was so dirty your feet were black so definitely bring slippers. Outdated and overall needs a refresh.
Happy Stay
Quiet and clean with nice amenities. Lovely gift shop and many choices nearby for food shopping and entertainment.
Was looking forward to using the hot tub, but it was empty and apparently being serviced.
Staff was very helpful and caring. We had a trip to the Med Center with a follow up to the Hospital. All was fine but, I can't tell you how caring and concerned and helpful all the staff was!