酒店回复: Thank you for your kind words! We’re thrilled to hear you had a very good stay. We look forward to welcoming you back soon!
5.0分
其他
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Have stayed here multiple times and everyone is always super friendly and helpful!! Rooms are nice, laundry on site and walking distance to many stores and restaurants.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you’ve chosen to stay with us multiple times and that our team has consistently been friendly and helpful. It’s great to know you enjoy our comfortable rooms, convenient on-site laundry, and easy access to nearby stores and restaurants. We truly appreciate your loyalty and look forward to welcoming you back again soon! Super8 St Clairsville OH
4.0分
其他
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Adequate place to stay
Room was clean, beds were comfortable. We didn't eat the breakfast.
Water pressure was good. Towels/washcloths provided for both of it.
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酒店回复: Thank you for your review! We’re glad to hear you found the room clean, the beds comfortable, and the water pressure just right. It's also great to know you had everything you needed with towels and washcloths. We hope you'll get a chance to try our breakfast next time—safe travels, and we’d love to welcome you back!
3.0分
其他
Very little service. Front desk not staffed very well. Breakfast is just enough to say they offer a breakfast. Access kind of a challenge.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re currently working on improving our front desk coverage and evaluating our breakfast offerings to better serve our guests. We also understand that access can be challenging at times and are actively looking into ways to improve this. Your comments are valuable and help us continue to grow. We hope to have the opportunity to provide you with a better stay in the future.
1.0分
其他
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When I got there, despite the normal, 1 PM checkout time they tried to charge me $35 to get in the room before 3 o’clock. The room was already clean. They demanded a $50 cash deposit. When I left, they tried to tell me that I broke the television and refused to return the deposit. The entire property was in the middle of renovation and the television was not even attached. It was laying flat on the dresser. And when I demanded the return of the money, they threatened to call the police.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about your experience, and we understand your frustration. Please know that our policies regarding early check-in, deposits, and property condition are in place to ensure a smooth and secure stay for all guests. However, we never intend for any guest to feel mistreated or uncomfortable.We take allegations such as these very seriously and are actively reviewing the situation with our team to ensure all procedures were followed properly. We regret that your visit did not meet expectations and appreciate you bringing these concerns to our attention. If you would like to discuss this further, please feel free to contact us directly.
4.0分
其他
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Stayed in October 2025.
The room and the bathroom were very clean and very well maintained. The staff was very helpful and very accommodating and very friendly. The breakfast could have been a little bit better, maybe throw in some yogurt or some fruit.Instead of just all starches. The air conditioning kept the room at a consistent temperature that we were comfortable with.
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酒店回复: Thank you for your detailed feedback! We’re so glad you enjoyed the cleanliness of the room and bathroom, and that our staff made you feel welcome. Your suggestions about breakfast are much appreciated—we’re always looking for ways to improve, and we’ll definitely take your comments into consideration. It’s great to hear the air conditioning kept you comfortable throughout your stay. We hope to have the pleasure of welcoming you back soon! Super8 St. Clairsville, OH
2.0分
家庭亲子
Property was under renovation in the areas where guests were staying. This made things mildly inconvenient. The room smelled funny.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by the ongoing renovations during your stay. We understand how this may have affected your experience, and we appreciate your patience as we work to improve our property for all our guests. We're also sorry to hear about the odor in your room—this is not up to our usual standards, and we’ll be addressing it with our housekeeping team. We hope to have the opportunity to welcome you back for a much-improved stay in the future.
房间位置好
前台员工非常专业、善解人意、超级友好且沟通顺畅。
地理位置极佳，出行100%方便。
客房服务人员态度友善有礼，房间也很干净。
感谢大家一如既往的热情款待。
浴室里，毛巾可能太脏了，地板上有头发，而且毛巾上有污渍。地板很脏。
非常好
Have stayed here multiple times and everyone is always super friendly and helpful!! Rooms are nice, laundry on site and walking distance to many stores and restaurants.
Adequate place to stay
Room was clean, beds were comfortable. We didn't eat the breakfast.
Water pressure was good. Towels/washcloths provided for both of it.
Very little service. Front desk not staffed very well. Breakfast is just enough to say they offer a breakfast. Access kind of a challenge.
When I got there, despite the normal, 1 PM checkout time they tried to charge me $35 to get in the room before 3 o’clock. The room was already clean. They demanded a $50 cash deposit. When I left, they tried to tell me that I broke the television and refused to return the deposit. The entire property was in the middle of renovation and the television was not even attached. It was laying flat on the dresser. And when I demanded the return of the money, they threatened to call the police.
Stayed in October 2025.
The room and the bathroom were very clean and very well maintained. The staff was very helpful and very accommodating and very friendly. The breakfast could have been a little bit better, maybe throw in some yogurt or some fruit.Instead of just all starches. The air conditioning kept the room at a consistent temperature that we were comfortable with.
Property was under renovation in the areas where guests were staying. This made things mildly inconvenient. The room smelled funny.