first room they gave me has a bullet hole in the window. the tv didn't work and looked like it was from 1980. the second room the tv came on but there is no remote control. some guy was squealing his tires half the night in the parking lot and screaming at some other guy and lady. between all the screaming and the cops showing up I got zero sleep.
1.0分
其他
Floor was nasty, bare feet were black as coal after walking across room once. Found live bed bug next morning.
4.0分
其他
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The price is good for what you get, and trust me. The service ain't bad it's actually very good they have employees who are working at the highest standard of service.
The problem is that maybe because of the low price you get all of this unpleasant customers which make the facilities unsafe for other people who are just trying to rest, enjoy their vacations or whatever on top of that there's a stigma around people who stays at this hotel (Uber and Lyft drivers are always surprised when they have to pick you up or drive you there, because they consider this is not a good place for a foreign tourist or for families)
And that's a shame because as previously stated this is a good hotel with clean rooms and excellent service, it could be better with a little bit more security for the employees and for the people around. There's hot water, the sheets are clean and everything smells generally ok.
4.0分
其他
property was a good value for the room.
We were expecting towel service - but asking worked
5.0分
其他
Convenient to dining and transportation. Friendly staff. Weak internet, but didn't use much. Comfortable bed and room.
2.0分
商务出差
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The property was very dirty and old. On my receipt it says microwave was available in the room, which was not. No microwave in the rooms. There is a shared microwave at rhe front desk that you shared with everyone. Everything is old and need a renovation
1.0分
其他
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Only thing that went well was getting our room replaced at 6am instead of having to sleep in my truck. After discovering various bugs under the sheets and pillows of both beds, I proceeded to speak with the property manager who then tried to belittle the situation by saying " oh its just a beetle and a fly " not aware of the videos and pictures i have of another smaller less recognizable bug. Im not a bug expert and IDC to be one. There SHOULDNT be any bugs in the beds and definitely not UNDER the sheets. The shower floors are disgusting the dirty and soap scum build up is so insane i had to place a towel on the shower floor because you could see the dirty. I rubbed a clean streak with just toilet paper.....ewwww. And lastly customer service is trash after talking to the manager not only did she belittle the situation as said but she told me she would get back to me within 15 minutes of my complaint, and never did. This happened on 07/04/2025 , its 07/09/2025 and she still has yet to get back with me. So evidently she never wanted to help accommodate and expected me to just lay in a bed full of bugs, because "oh we dont have bed bugs" .... yall tell me the photos are there
5.0分
其他
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The staff at this property made all the difference. We came in super late, or early depending on how you look at it. They helped us find a place to eat and were so patient and kind with us. Thank you for everything.
1.0分
商务出差
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Had no working AC and it was burning hot all week so it was blistering hot in the room. The only thing they had was a small vent that even when I put it on high did nothing.
美好的
first room they gave me has a bullet hole in the window. the tv didn't work and looked like it was from 1980. the second room the tv came on but there is no remote control. some guy was squealing his tires half the night in the parking lot and screaming at some other guy and lady. between all the screaming and the cops showing up I got zero sleep.
Floor was nasty, bare feet were black as coal after walking across room once. Found live bed bug next morning.
The price is good for what you get, and trust me. The service ain't bad it's actually very good they have employees who are working at the highest standard of service.
The problem is that maybe because of the low price you get all of this unpleasant customers which make the facilities unsafe for other people who are just trying to rest, enjoy their vacations or whatever on top of that there's a stigma around people who stays at this hotel (Uber and Lyft drivers are always surprised when they have to pick you up or drive you there, because they consider this is not a good place for a foreign tourist or for families)
And that's a shame because as previously stated this is a good hotel with clean rooms and excellent service, it could be better with a little bit more security for the employees and for the people around. There's hot water, the sheets are clean and everything smells generally ok.
property was a good value for the room.
We were expecting towel service - but asking worked
Convenient to dining and transportation. Friendly staff. Weak internet, but didn't use much. Comfortable bed and room.
The property was very dirty and old. On my receipt it says microwave was available in the room, which was not. No microwave in the rooms. There is a shared microwave at rhe front desk that you shared with everyone. Everything is old and need a renovation
Only thing that went well was getting our room replaced at 6am instead of having to sleep in my truck. After discovering various bugs under the sheets and pillows of both beds, I proceeded to speak with the property manager who then tried to belittle the situation by saying " oh its just a beetle and a fly " not aware of the videos and pictures i have of another smaller less recognizable bug. Im not a bug expert and IDC to be one. There SHOULDNT be any bugs in the beds and definitely not UNDER the sheets. The shower floors are disgusting the dirty and soap scum build up is so insane i had to place a towel on the shower floor because you could see the dirty. I rubbed a clean streak with just toilet paper.....ewwww. And lastly customer service is trash after talking to the manager not only did she belittle the situation as said but she told me she would get back to me within 15 minutes of my complaint, and never did. This happened on 07/04/2025 , its 07/09/2025 and she still has yet to get back with me. So evidently she never wanted to help accommodate and expected me to just lay in a bed full of bugs, because "oh we dont have bed bugs" .... yall tell me the photos are there
The staff at this property made all the difference. We came in super late, or early depending on how you look at it. They helped us find a place to eat and were so patient and kind with us. Thank you for everything.
Had no working AC and it was burning hot all week so it was blistering hot in the room. The only thing they had was a small vent that even when I put it on high did nothing.