酒店回复: Dear Jennifer,We greatly appreciate you taking the time to leave such a positive review. I am so happy to know you enjoyed your stay with us, from the amenities, including our owners' lounge to the spacious accommodations. We hope to have the pleasure of welcoming you back again soon!
酒店回复: Dear Susannah,Thank you for staying with us! I’m happy to hear you loved our facilities and received outstanding service from our staff. I hope to welcome you back to the Residences of the Little Nell for your next trip to Aspen.
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很棒的酒店，完美的位置，宽敞的新房间，很棒的员工。
5.0分
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工作人员让我们感觉很受欢迎并且很舒服！
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都很棒
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First class service. Room was spotless. Staff is very attentive and courteous. Our stay couldn’t have been better.
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We had a room that looked at a brick wall next to a public door to a patio. No view. We felt uncomfortable with the curtains open as people could walk by and look inside the room. The hotel was only at 30% occupancy. Why not give us a room with a view or at least a room where we could open the curtains.
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酒店回复: Dear Duane,Thank you for taking the time to share your feedback with us, we genuinely appreciate it and I’m sorry to hear that your room choice didn’t meet your expectations.Many of our guests do prefer views and feeling fully comfortable with window treatments and space. In light of your comments, I want you to know that we absolutely have alternative room options available and would have been delighted to assist you in exploring those at the time, had we known of your preference, we would have checked availability for you immediately.We’re committed to delivering a stay that feels open, comfortable and tailored to your desires, and your feedback helps us refine how we’ve set our room allocations and communications. Thank you again for being specific about your experience; to ensure future guests are offered the best fit for their needs.We hope you’ll give us another opportunity to welcome you back and provide the memorable stay you anticipated.Warm regards,Henning Rahm
这是我们住过最好的酒店之一。工作人员竭尽全力让我们的旅程顺利愉快。这真是一家五星级、五钻级的酒店。强烈推荐。
酒店太棒了！地理位置优越，交通便利。步行即可到达几乎所有地方。工作人员很棒，银色缆车就在门外。
喜欢住在小内尔酒店公寓那边。地理位置优越，服务一流。酒店设施齐全，空间也更大，真是太棒了。业主休息室的早餐和欢乐时光也是不错的日常享受。
从抵达的那一刻起，入住体验就棒极了。我们接触到的每一位客人都提供着无与伦比的客户服务，这令我印象深刻。
设施和员工都很棒。我实在无法想象在阿斯彭旅行时还能住在其他地方。
很棒的酒店，完美的位置，宽敞的新房间，很棒的员工。
工作人员让我们感觉很受欢迎并且很舒服！
都很棒
First class service. Room was spotless. Staff is very attentive and courteous. Our stay couldn’t have been better.
We had a room that looked at a brick wall next to a public door to a patio. No view. We felt uncomfortable with the curtains open as people could walk by and look inside the room. The hotel was only at 30% occupancy. Why not give us a room with a view or at least a room where we could open the curtains.