We reserved this hotel with credit card points and it was perfect for our two-night stay in Plovdiv. We were able to park our rental car right out front for a reasonable fee of 15 lev. The location is perfect and walkable to everything so we left the car parked there for our whole stay. Our double room was small but very comfortable and the kitchenette was functional enough for making a simple meal. The person at the front desk was friendly and helpful. We loved being in the Kapana near so many great restaurants. It was a perfect choice.
4.0分
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Great location. Could be a bit cleaner, we found lots of hair on the floor but overall great experience. Website says parking is available but it really is not unless reserved ahead. Best to find other parking options
5.0分
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The Old Plovdiv House is a charming, seemingly recently renovated property right in the middle of all of the action in Plovdiv.
Check-in was quick and efficient.
My room was slightly small, but honestly that’s all I paid for. I assume other rooms are more spacious.
接待非常热情。工作人员体贴周到。位置便利，就在一条安静的步行街上，离哪里都近。
我预订了标准双人房。我们通常会根据图片来预订房间。我看到的图片显示厨房里有一个大冰箱，但实际上标准双人房里只有一个小冰箱。我觉得更换一下图片会更好。
这是我住过的酒店里，员工最友善的一家。一位名叫帕特丽（Pateri）的女士给我留下了深刻印象。我在市里闲逛时手机被偷了，心情很低落。尽管我已经退房了，但她仍然非常热心地帮我寻找各种可能的解决办法，甚至帮我叫了警察，并帮忙翻译了案情。总之，她积极主动地提供了力所能及的一切帮助。多亏了她，我爱上了保加利亚。那时候真是非常感谢她。
很棒的水疗中心。健身房不怎么样。
喜欢 · 位置很棒，就在所有时尚餐厅和酒吧旁边，步行即可轻松抵达市中心。不喜欢 · 空调漏水到地板上，所以我们无法使用，导致两个炎热而不舒服的夜晚。第一晚过后，我们向接待处报告了此事。他们说会修好的。那天晚上我们回来时发现地板上又有一滩水。第二天早上，我们认为得到一些补偿是公平的。一开始他们断然拒绝，然后又找了其他借口。然后接待员开始问一些非常具体的问题，试图先抓住我们的漏洞，然后暗示我们在撒谎。经理介入了，尽管他们的设施运转不良，但拒绝接受任何形式的补偿。他还指责我们没有在凌晨 2 点报告问题。实际上没有人会这样做，尤其是因为我们必须拨打门上的一个号码，上面只写着“致电办理入住手续”。所以，我们一开始根本不知道有这个选择。他们确实在我们最后一晚把我们换到了另一个房间，这是最低限度的，并不能真正弥补前两个非常糟糕的夜晚。所以，指责客人谎报空调坏了，质问我们“我们是否正确使用它们，因为它们只在特定的温度下工作”，然后指责我们凌晨 2 点没有打电话维修。接待员和管理人员的态度非常恶劣。他们需要承认他们的设施无法正常工作。我们每晚付了很多钱，只想要退一晚的钱。与经理和接待员争吵了很多次，他们不想用合理的补偿来解决问题。他们只是不想放弃一些钱，而是宁愿让客人不高兴。
位于古雅街区的精品酒店
这家精品酒店环境优美，内设一家很棒的餐厅。就在古雅街区的中心地带。不过，空调和网络都不能用，有点令人失望。
位置绝佳的一家好酒店。去老城区和中央步行购物区都很方便。工作人员非常友好热情。
We reserved this hotel with credit card points and it was perfect for our two-night stay in Plovdiv. We were able to park our rental car right out front for a reasonable fee of 15 lev. The location is perfect and walkable to everything so we left the car parked there for our whole stay. Our double room was small but very comfortable and the kitchenette was functional enough for making a simple meal. The person at the front desk was friendly and helpful. We loved being in the Kapana near so many great restaurants. It was a perfect choice.
Great location. Could be a bit cleaner, we found lots of hair on the floor but overall great experience. Website says parking is available but it really is not unless reserved ahead. Best to find other parking options
The Old Plovdiv House is a charming, seemingly recently renovated property right in the middle of all of the action in Plovdiv.
Check-in was quick and efficient.
My room was slightly small, but honestly that’s all I paid for. I assume other rooms are more spacious.
Great spot in a great location.