酒店回复: I apologize for the inconvenience. I hope that the next stay with us is much better.
1.0分
其他
原文
翻译提供方：Google
灯光很差，有一盏灯完全坏了。餐饮服务糟糕又贵
展开
酒店回复: Hello,Please le me offer my sincere apologies for the inconvenience you experienced during your recent stay with us.We acknowledge how frustrating these kinds of experiences can be which is why we take all customer complaints seriously. Your feedback is vital to us, as it helps us improve our services to better meet your needs. Please know that we are already working to ensure this unfortunate incident does not recur again in the future.
4.0分
情侣出游
原文
翻译提供方：Google
我的好
酒店回复: Thank you for taking the time to leave a review.
5.0分
商务出差
原文
翻译提供方：Google
li ke
展开
酒店回复: We appreciate you taking the time to leave feedback. Thank you for staying with us.
4.0分
其他
展开
Well when cleaning staff went in my room they didn’t close door all the way shut and anyone could have broken in and stolen very important valuables. That was scary to know.
展开
酒店回复: Good morning, I do apologize for this experience. I will be sure to pass this on to our housekeeping manager so that we can ensure that something like this does not happen again. Thank you for taking the time to leave a review.
1.0分
其他
展开
We found a very large area of dried feces on the bedding. Front desk was slow to send housekeeping. HVAC was set at 66 the whole time, went from blasting air when we arrived because it was stuffy, to hot air in the morning that wasn't even able to be turned off. Staff was barely apologetic.
展开
酒店回复: Good evening, First I do want to apologize, if this was the experience that you had. I would love to speak with you directly, as I was not made aware of any complaints of this magnitude.
4.0分
情侣出游
展开
Clean room had some issues with the bathroom sink otherwise everything was very nice. Staff is very friendly and accommodating. One thing to note no ice was available.
展开
酒店回复: Good afternoon Cindy, Thank you for taking the time to give us a review. I do apologize for the issues with the bathroom. Thank you for bringing that to our attention. I will definitely look into it. Otherwise, I am happy to see that you enjoyed the rest of your stay.
还不错的体验
太棒了
我们入住了三晚，其中两天四次要了额外的毯子，但一直没人送来。我们直接去了地下室，从正在洗衣服的员工那里要了一条。此外，尽管挂着“请勿打扰”的牌子，但第一天晚上之后，有人闯入我们的房间，拿走了用过的毛巾，却没有更换，导致我们接下来的住宿时间里只有几条干净的毛巾。泳池也需要清洁一下。除此之外，如果你不介意寒冷且没有擦干身体的东西，这家酒店还是不错的。
一切都很完美。我相信墙壁很薄，或者房间太窄，我听到邻居整晚隔着墙咳嗽
灯光很差，有一盏灯完全坏了。餐饮服务糟糕又贵
我的好
li ke
Well when cleaning staff went in my room they didn’t close door all the way shut and anyone could have broken in and stolen very important valuables. That was scary to know.
We found a very large area of dried feces on the bedding. Front desk was slow to send housekeeping. HVAC was set at 66 the whole time, went from blasting air when we arrived because it was stuffy, to hot air in the morning that wasn't even able to be turned off. Staff was barely apologetic.
Clean room had some issues with the bathroom sink otherwise everything was very nice. Staff is very friendly and accommodating. One thing to note no ice was available.