酒店回复: Fernando, we are so happy to hear you enjoyed staying with us and we look forward to seeing you again soon.
3.0分
其他
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the sound of the AC unit in the room, it is extremely loud. also, the bathroom door was so dirty, and the bathtub had a hair in it. it is not worth for the amount of money they are charging.
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry for any inconvenience you experienced during your stay, as this is not the impression we want to leave with our guests.Our maintenance team did inspect the PTAC unit in your room and, fortunately, did not find any unusual noise during their evaluation. However, we understand that your comfort was affected, and we apologize for that disruption. The housekeeping concerns you noted have been shared with our Executive Housekeeper for immediate review and corrective action, as cleanliness and guest satisfaction are top priorities for us.We genuinely appreciate you choosing our hotel, and we regret that your stay did not meet the standards we strive to provide. Thank you again for your valuable feedback—it helps us improve. We hope to have the opportunity to welcome you back for a better experience.
4.0分
其他
Rooms were clean, staff was friendly. The only complaint is that they have fragrant lotion, soaps etc and the room smelled way too much like fragrance.
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酒店回复: Dear Guest, Thank you for sharing your feedback and for choosing to stay with us. We’re delighted to hear that you found our rooms clean and our staff friendly—your comfort and satisfaction mean a great deal to us.Regarding the fragrance you noticed, we appreciate you bringing this to our attention. Our cleaning products themselves are not fragranced, as we use peroxide-based solutions for regular cleaning. We do occasionally use bleach when necessary to prevent or remove any mold or mildew, which may sometimes leave a noticeable scent. Your comments help us better understand how these products impact our guests’ experience, and we’ll review this with our team to ensure scents remain as minimal as possible.We truly value your feedback and are glad you enjoyed your stay overall. We hope to welcome you back again soon.
5.0分
其他
Gym could use more equipment, other than that it’s a nice clean hotel with very friendly staff and clean rooms
酒店回复: Thank you for leaving us feedback on your recent stay.
4.0分
其他
Breakfast needs to improve provide more healthy options.
Time for breakfast extended till 10 am.
Thank you
酒店回复: Thank you for leaving us feedback on your recent stay.
5.0分
家庭亲子
Everything was as expected. My only complaint is two out of three cardio machines in the fitness center were broken and that was the main reason I chose them.
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酒店回复: Thank you for taking the time to leave us feedback on your recent stay.
4.0分
其他
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Staff was extremely friendly and helpful with neighbors stores, restaurants and directions. The books we very lean and kept up well. But bed was a bit uncomfortable
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酒店回复: We appreciate you taking the time to leave us feedback on your recent stay.
5.0分
其他
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Quick family get together for the weekend. The hotel was clean, staff was friendly our room with spacious. Wasn’t a fan of the shampoo or body wash, but it was OK for the weekend.
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酒店回复: Thank you for taking the time to leave us feedback on your recent stay.
5.0分
情侣出游
Bed was comfortable and room was clean. Plenty of options in the area for food. I’d stay again!
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酒店回复: We are delighted to hear you enjoyed staying with us and we would love to have you again.
我喜欢它干净舒适，航空清洁服务非常好，早餐自助餐厅服务也很棒。
这是一家非常温馨的酒店，我只能说强烈推荐，一切都很好，完全满意。
the sound of the AC unit in the room, it is extremely loud. also, the bathroom door was so dirty, and the bathtub had a hair in it. it is not worth for the amount of money they are charging.
Rooms were clean, staff was friendly. The only complaint is that they have fragrant lotion, soaps etc and the room smelled way too much like fragrance.
Gym could use more equipment, other than that it’s a nice clean hotel with very friendly staff and clean rooms
Breakfast needs to improve provide more healthy options.
Time for breakfast extended till 10 am.
Thank you
Everything was as expected. My only complaint is two out of three cardio machines in the fitness center were broken and that was the main reason I chose them.
Staff was extremely friendly and helpful with neighbors stores, restaurants and directions. The books we very lean and kept up well. But bed was a bit uncomfortable
Quick family get together for the weekend. The hotel was clean, staff was friendly our room with spacious. Wasn’t a fan of the shampoo or body wash, but it was OK for the weekend.
Bed was comfortable and room was clean. Plenty of options in the area for food. I’d stay again!