I didn't like this hotel, the breakfast was lacking and the bathroom in the room was tacky no bars to hang your towels on the shower curtain was raggly The only thing was good about it was the beds were comfortable and the double room was spacious but yeah I won't be staying there again
展开
酒店回复: Hello Valerie,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you found the beds comfortable and the double room spacious. Your comments about the breakfast and bathroom details are valuable, as they help us identify areas for improvement. We appreciate your insights and hope to provide a better experience for our future guests.
2.0分
情侣出游
Room was large and had a sofa. There was too much light through the cracks in the blinds and devices in the room. Breakfast was inadequate and terrible.
展开
酒店回复: Hello George,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you enjoyed the spaciousness of your room. Your comments about the light and breakfast have been noted, and we appreciate you bringing these matters to our attention. We continually strive to enhance our guests' experiences, and your insights are valuable in helping us improve. We hope you'll consider staying with us again in the future.
3.0分
家庭亲子
展开
The hotel was accessible to dinning and basic shopping areas. The rooms can use a deep clean to remove some smell. The hairdryer which is those old clunky wall ones was removed off the wall so when plugging in for use the wall holder would bang against the counter and make noise. They offer no hand soap but there was lotion in a dispenser on the wall and shampoo/conditioner in dispensers in the shower. The breakfast options were decent, there was a waffle maker! Only fruit option was apples..
展开
酒店回复: Hello Berta,Thank you for sharing your feedback about your recent stay. We’re glad to hear you enjoyed the convenient location and the breakfast options, especially the waffle maker. Your comments regarding the cleanliness and amenities have been noted, and we appreciate you bringing them to our attention. We are always striving to enhance our guest experience and will relay your suggestions for improvement. We hope you consider staying with us again in the future.
2.0分
商务出差
展开
While staying over night I was awoken at 2am to a mouse inside of a empty container. A darn mouse!! It came back shortly after then I was able to scare it off where it didnt come back. Grossed out for sure!
展开
酒店回复: Hello Julian,Thank you for sharing your experience. We take all feedback seriously and your comfort is important to us. It's concerning to hear about the unexpected visitor during your stay. We encourage you to reach out to management directly to share your thoughts, as they will appreciate your input in maintaining our standards. Your comments will help us ensure a better experience for future guests.
1.0分
家庭亲子
展开
First of all we got into the room dirty sheets, clothes that wasn’t ours in the closet , the conditioner bottle inside the bathroom was empty. Pool area was dirty the wall looked like it had blood. And I had a bag and in the bag was a container of food the bag was bit and food (rice) on the floor meaning they had a mouse/rat , the key door kept locking us out the room when we left so housekeeping had to keep opening the room door for us. Just horrible and stinks in the lobby.
展开
酒店回复: Hello Keisha,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and comfort very seriously, and we regret that your experience did not meet our usual standards. Your comments regarding the condition of your room and the pool area are important, and will be shared with the appropriate team for review. We appreciate you bringing these matters to our attention as we continually strive to improve for future guests. Your input is valuable in helping us enhance our services and facilities moving forward.
3.0分
其他
展开
Staff appears unfriendly,detached and cold. Required a $50.00 deposit before receiving key to room.which was returned after I asked for it back reluctantly. Stated the deposit could not be applied to my credit card on file , it had to be cash. Then when requested the at after stay it be returned asked if it was on my Credit card or cash.
Breakfasts served was merger.
I have stayed at better Comfort Inns in this area. I would not go back to this one.
展开
酒店回复: Hello Lynda,Thank you for sharing your feedback regarding your recent stay. We value your insights and will take note of your comments about staff interactions and the breakfast quality, as we continuously strive to enhance our guest experience. Your concerns regarding the deposit process will also be shared with the management team for review. We appreciate your feedback and regret that your experience did not meet your expectations. Your observations help us in making necessary improvements moving forward.
1.0分
其他
展开
I checked in and was given a new key card twice and both times it didn’t work. I didn’t even get to see the room and i immediately requested a refund. The hotel was disgusting, the elevator was so dirty. There were kids roaming around the lobby area with no parents, other guests super loud & obnoxious. A man (a guest) even aggressively said a smart remark to my son which is 14 years old. Overall just nasty.
展开
酒店回复: Hello Melissa,We appreciate your feedback and are sorry to hear about your experience during your stay. It’s important for us to maintain a pleasant environment, and we will share your comments with our management team to ensure improvements are made. We strive to provide a safe and comfortable atmosphere for all our guests, and your insights are valued. Thank you for bringing this to our attention.
2.0分
其他
展开
Staff was very rude I had to wait 2 hours for them to change the bed that should’ve been changed before I checked in, they have baby roaches so there’s more forsure, and the staff will try to accuse you of smoking in the room for coming back smelling like smoke. I had my 3 year old overall very uncomfortable, would not recommend
展开
酒店回复: Hello Shayana, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
2.0分
情侣出游
展开
Breakfast did not offer too many good quality foods and the rooms had wallpaper tearing from the walls. The pool area has so much rust around the metal layers getting into the pool and the pool floor was peeling. Had to always ask for shampoo and towels because we were not provided those within the room.
展开
酒店回复: Hello Lydia, Thank you for sharing your feedback. We appreciate your comments regarding the breakfast options and upkeep of the rooms and pool area, as they are crucial in helping us improve our services. Your concerns about the amenities will be communicated to the appropriate teams for consideration. We hope to see you on a future visit where you can experience our efforts to enhance guest satisfaction.
I didn't like this hotel, the breakfast was lacking and the bathroom in the room was tacky no bars to hang your towels on the shower curtain was raggly The only thing was good about it was the beds were comfortable and the double room was spacious but yeah I won't be staying there again
Room was large and had a sofa. There was too much light through the cracks in the blinds and devices in the room. Breakfast was inadequate and terrible.
The hotel was accessible to dinning and basic shopping areas. The rooms can use a deep clean to remove some smell. The hairdryer which is those old clunky wall ones was removed off the wall so when plugging in for use the wall holder would bang against the counter and make noise. They offer no hand soap but there was lotion in a dispenser on the wall and shampoo/conditioner in dispensers in the shower. The breakfast options were decent, there was a waffle maker! Only fruit option was apples..
While staying over night I was awoken at 2am to a mouse inside of a empty container. A darn mouse!! It came back shortly after then I was able to scare it off where it didnt come back. Grossed out for sure!
First of all we got into the room dirty sheets, clothes that wasn’t ours in the closet , the conditioner bottle inside the bathroom was empty. Pool area was dirty the wall looked like it had blood. And I had a bag and in the bag was a container of food the bag was bit and food (rice) on the floor meaning they had a mouse/rat , the key door kept locking us out the room when we left so housekeeping had to keep opening the room door for us. Just horrible and stinks in the lobby.
Staff appears unfriendly,detached and cold. Required a $50.00 deposit before receiving key to room.which was returned after I asked for it back reluctantly. Stated the deposit could not be applied to my credit card on file , it had to be cash. Then when requested the at after stay it be returned asked if it was on my Credit card or cash.
Breakfasts served was merger.
I have stayed at better Comfort Inns in this area. I would not go back to this one.
I checked in and was given a new key card twice and both times it didn’t work. I didn’t even get to see the room and i immediately requested a refund. The hotel was disgusting, the elevator was so dirty. There were kids roaming around the lobby area with no parents, other guests super loud & obnoxious. A man (a guest) even aggressively said a smart remark to my son which is 14 years old. Overall just nasty.
Staff was very rude I had to wait 2 hours for them to change the bed that should’ve been changed before I checked in, they have baby roaches so there’s more forsure, and the staff will try to accuse you of smoking in the room for coming back smelling like smoke. I had my 3 year old overall very uncomfortable, would not recommend
Breakfast did not offer too many good quality foods and the rooms had wallpaper tearing from the walls. The pool area has so much rust around the metal layers getting into the pool and the pool floor was peeling. Had to always ask for shampoo and towels because we were not provided those within the room.
商务旅行，地理位置优越，靠近众多公司