酒店回复: Hello Cecilia,Thank you for your feedback! We're pleased to hear that you found our hotel quiet and convenient for your stay. Your satisfaction is important to us, and we appreciate your comments to help improve our service. We hope to welcome you back on your next visit for another enjoyable experience.
3.0分
其他
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Location was nice, peaceful and perfect. Check in was easy-peasy. The lobby and common areas were
dated but extremely clean. The hallways were clean. Our room was roomy and spacious, a little bit dated but extremely clean. Hardly any toiletries in the bathroom so make sure you bring your own. It was so peaceful and quiet at night. We got a good nights rest here.
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酒店回复: Hello Leila, Thank you for your feedback! We're pleased to hear that you enjoyed our peaceful location and found the check-in process easy. It's great to know that you appreciated the cleanliness of the common areas and your room. We value your comments regarding the toiletries and will take them into consideration for improvements. We're glad you had a restful night during your stay. Your insights help us enhance the guest experience.
3.0分
其他
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We were excited to have continental breakfast before we got on the road and to not have to take the time or spend the money on breakfast somewhere else. However the breakfast was gross. Waffles were rubbery after you made them. Toasted my bagel well the toaster hardly worked, sat down to eat it and all I could taste was old toaster or something couldn't eat it. Husband tried the sausage and scrambled eggs, he took one bite of sausage and spit it out. Very disappointed. Bathroom was in tough shape. Mold in the shower. And the bath towels and rags were stained. Hard to wash your face with a stained towel in a motel. Won’t be back.
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酒店回复: Hello Heather, Thank you for your feedback regarding your recent stay. We're sorry to hear that the continental breakfast and bathroom cleanliness did not meet your expectations. We take guest experiences seriously and your comments will be shared with our team for review. We appreciate you bringing these matters to our attention as we continuously strive to improve our services. Your insights are valuable to us and will help in making necessary enhancements in the future.
3.0分
其他
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Sewer smell
We had 3 rooms 2 of the rooms smelled like sewage. Finally the next day they were able to get us two different rooms that did not smell. Then everything went good. But very disappointed that we even had to deal with that.
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酒店回复: Hello Shawn,Thank you for sharing your feedback regarding your experience. We understand that issues like the ones you faced can be frustrating, and it's unfortunate that they impacted the start of your stay. We're glad to hear that the rest of your experience was satisfactory. Your comments are valuable and will be shared with our team for review as we continuously strive to enhance our guest experience. We appreciate your understanding and hope to welcome you back in the future.
4.0分
情侣出游
It was just a quick one night stay. We got there latercon just to sleep and back on the road in the morning.
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酒店回复: Hello Christine,Thank you for sharing your experience with us. We're glad we could accommodate your needs for a quick overnight stay. We understand the importance of a good night’s rest before continuing your travels. We hope you enjoyed the comfort of your room and that your journey ahead was pleasant. Safe travels!
5.0分
其他
Everything except the coffee!! Shower was fabulous, beds comfy, staff great, breakfast good, pool was ok.
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酒店回复: Hi Margaret! We’re delighted to know your stay was filled with positives, from the comfortable beds and enjoyable shower to the great staff and breakfast. It’s also nice to hear the pool added to your experience, even if it wasn’t a highlight. We appreciate your feedback on the coffee and will keep it in mind as we continue improving.
4.0分
情侣出游
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Loved that check out is noon instead of 11. Property is clean enough. The receptionist called out our room number when we were checking in which neither one of us appreciated. Staff were nice, though.
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酒店回复: Hi Lisa! We’re pleased you enjoyed the later checkout and found the property clean with friendly staff. At the same time, we regret that your check-in experience did not feel as discreet as it should have. Your feedback is important, and we’ll ensure better attention to guest privacy moving forward.
4.0分
其他
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It was nice!
Only concern was the pool area, staff does not answer the phone in pool area. Also, make sure one keycard is by the door, it will suddenly stop working if it doesn’t stay by the door for awhile.
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酒店回复: Hello Deaja,Thank you for your feedback! We’re glad to hear you enjoyed your stay. Your comments regarding the pool phone accessibility and keycard functionality are valuable, and we will be sure to share them with the appropriate teams for their consideration. We appreciate you taking the time to share your experience, as it helps us improve for future guests. We hope to welcome you back again soon!
房间很不错。
中规中矩，
安静、便利
Location was nice, peaceful and perfect. Check in was easy-peasy. The lobby and common areas were
dated but extremely clean. The hallways were clean. Our room was roomy and spacious, a little bit dated but extremely clean. Hardly any toiletries in the bathroom so make sure you bring your own. It was so peaceful and quiet at night. We got a good nights rest here.
We were excited to have continental breakfast before we got on the road and to not have to take the time or spend the money on breakfast somewhere else. However the breakfast was gross. Waffles were rubbery after you made them. Toasted my bagel well the toaster hardly worked, sat down to eat it and all I could taste was old toaster or something couldn't eat it. Husband tried the sausage and scrambled eggs, he took one bite of sausage and spit it out. Very disappointed. Bathroom was in tough shape. Mold in the shower. And the bath towels and rags were stained. Hard to wash your face with a stained towel in a motel. Won’t be back.
Sewer smell
We had 3 rooms 2 of the rooms smelled like sewage. Finally the next day they were able to get us two different rooms that did not smell. Then everything went good. But very disappointed that we even had to deal with that.
It was just a quick one night stay. We got there latercon just to sleep and back on the road in the morning.
Everything except the coffee!! Shower was fabulous, beds comfy, staff great, breakfast good, pool was ok.
Loved that check out is noon instead of 11. Property is clean enough. The receptionist called out our room number when we were checking in which neither one of us appreciated. Staff were nice, though.
It was nice!
Only concern was the pool area, staff does not answer the phone in pool area. Also, make sure one keycard is by the door, it will suddenly stop working if it doesn’t stay by the door for awhile.