The room was musky and the comforter was blood stained. However, the staff was very accommodating when we needed a late checkout.
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酒店回复: Hello Deb, Thank you for your feedback. We're glad to hear that our staff met your needs for a late checkout. Your concerns regarding the room conditions have been noted and will be shared with our management team for review. We strive to provide a comfortable and pleasant environment for our guests and appreciate your insights for improvement. Thank you for staying with us and for taking the time to share your experience.
5.0分
其他
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Overall a quality stay and worth the price. Would like to see them team up with one of local food spots and offer coupons or something as a joint effort to increase traffic.
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酒店回复: Hello Nick,Thank you for sharing your thoughts on your recent stay. We’re glad to hear that you found value in your experience. Your suggestion about partnering with local restaurants is appreciated and will certainly be considered for future initiatives. Feedback from our guests helps us enhance the overall experience, so thank you for taking the time to share your insights. We hope to welcome you back soon for another enjoyable stay.
5.0分
家庭亲子
We use this place each time we travel through the area. It’s a nice, basic stay. It’s clean and has easy in and off access.
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酒店回复: Hello Angela, Thank you for your continued loyalty and for sharing your experience. We're glad to hear that you find our hotel clean and convenient for your travels. Your feedback is valuable, and we hope to welcome you back during your next trip through the area to provide you with another pleasant stay.
5.0分
情侣出游
The gentleman checking us in was especially kind, using a gentle voice, providing helpful information to two very tired travelers!!!!
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酒店回复: Hello Adel,Thank you for sharing your positive experience with our check-in staff. We strive to ensure that every guest feels welcomed and receives the assistance they need. It's wonderful to hear that our team member made a difference during your arrival. Your feedback is appreciated, and we hope your travels continue to be pleasant and fulfilling.
5.0分
情侣出游
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We have never had a better night sleep! The beds were amazing, and the room exceptionally clean. Coffee maker with plenty of coffee, and the bath towels were the big ones! The night shift man was so sweet and helpful. The breakfast was great! Thanks so much…
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酒店回复: Hello Elizabeth,We’re delighted to hear that you had such a restful night's sleep and enjoyed the comfort of our amenities! It's wonderful to know that our staff made a positive impression and that you loved the breakfast options. Your feedback about the cleanliness and the coffee is appreciated. Thank you for sharing your experience, and we hope to welcome you back for another enjoyable stay in the future!
3.0分
其他
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The hotel could be a lot cleaner. Every corner of the room had had dirt and dust in them, same with the elevator, a little vacuuming in the corners goes a long way. The breakfast had food but was nothing to write home about.
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酒店回复: Hello Tom,We appreciate you sharing your feedback with us. We will ensure that your comments are passed on to the relevant teams for their review. Our commitment to cleanliness is a top priority, and we aim to continually improve in this area. Thank you for bringing these matters to our attention.
4.0分
其他
Clean, breakfast was not good. But hotel was clean and comfortable
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酒店回复: Hello Adreanna, Thank you for your feedback regarding your recent stay. We’re glad to hear that you found the hotel clean and comfortable, as we prioritize maintaining a welcoming environment for our guests. We appreciate your comments about the breakfast, and we will take them into consideration for future improvements. Your insights help us to enhance our overall guest experience, so thank you for sharing your thoughts.
3.0分
其他
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My room was in front of the truck wash with outside lights on all night and no darkening curtains. Lots of truck traffic since it’s across from the I80 truck center
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酒店回复: Hello Kristi, We regret to hear about your experience with the noise and lighting near your room. Your feedback is valuable for our improvement. We recommend future guests to inquire about room location preferences for a more enjoyable stay. Thank you for sharing your thoughts with us.
4.0分
其他
Everything was great only problem was the toilet didn’t work.
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酒店回复: Hello Irma, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay overall. Your comment about the toilet issue will be noted for our maintenance team to ensure a better experience for future guests. We appreciate your understanding and hope you'll consider staying with us again in the future.
房间还行，床铺很舒服很好，但是天哪，好多头发啊。
The room was musky and the comforter was blood stained. However, the staff was very accommodating when we needed a late checkout.
Overall a quality stay and worth the price. Would like to see them team up with one of local food spots and offer coupons or something as a joint effort to increase traffic.
We use this place each time we travel through the area. It’s a nice, basic stay. It’s clean and has easy in and off access.
The gentleman checking us in was especially kind, using a gentle voice, providing helpful information to two very tired travelers!!!!
We have never had a better night sleep! The beds were amazing, and the room exceptionally clean. Coffee maker with plenty of coffee, and the bath towels were the big ones! The night shift man was so sweet and helpful. The breakfast was great! Thanks so much…
The hotel could be a lot cleaner. Every corner of the room had had dirt and dust in them, same with the elevator, a little vacuuming in the corners goes a long way. The breakfast had food but was nothing to write home about.
Clean, breakfast was not good. But hotel was clean and comfortable
My room was in front of the truck wash with outside lights on all night and no darkening curtains. Lots of truck traffic since it’s across from the I80 truck center
Everything was great only problem was the toilet didn’t work.