酒店回复: Dear Guest Namaskara!!! It was a pleasure having you stay with us at Fortune Valley View, Manipal. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to note that you enjoyed the experience with us as much as we enjoyed being at your service. We thank your for your kind words appreciating the services. it is such kind words from our discerning patrons that makes our day and drives us in our constant endeavor to offer the best of experiences to all our guests. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Kind Regards, Peter J. Pulliattu General Manager
酒店回复: Hi, Greetings from Fortune Valley View, Manipal! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Manipal. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Valley View, Manipal, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Valley View, Manipal and would be delighted to assist you with any requirements. Regards
4.0分
商务出差
原文
翻译提供方：Google
除了打扫后床上有时可见灰尘的不舒服感外，房间内的设施和早餐都还算满意。我希望它能进一步改善。
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酒店回复: Hi, Greetings from Fortune Valley View, Manipal! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Manipal. I am pleased to know that you were satisfied with your experience of our services and facilities. I have also noted your suggestion with regard to the Savoury and assure you that our Culinary team would make efforts to improve upon the same. At Fortune Valley View, Manipal, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Valley View, Manipal and would be delighted to assist you with any requirements. Regards
酒店回复: Dear Jasmeet, We're thrilled to hear about your excellent dining experience with Banvaree and our FNB team. Your kind words highlighting the service and elegance are greatly appreciated, undoubtedly they'll motivate the entire FNB team to continue delivering top-notch hospitality. We're relieved your interaction with Banvaree and his team made a positive impact on your overall experience. On the other hand, we've noted your feedback regarding our front office operations, especially during night hours. We assure you we're taking steps to bring about a marked improvement in the quality of our night staff. Feel free to communicate any specific areas you'd like us to address, as this will assist us with targeted staff training. We’re sincerely looking forward to serving you again, delivering the kind of service that left a positive imprint and making your next visit as enjoyable, if not more. Your continued patronage inspires us to aim for an even higher standard in all our services.
酒店回复: Hi, It's wonderful to hear that your experience with us at the Rangoli restaurant and our hotel facilities met your expectations. We strive to maintain high standards in all aspects of our service, so knowing that the quality of food, the swimming pool, and the ambiance of our rooms greatly contributed to your satisfaction is truly rewarding. We're also pleased that the professionalism and politeness of our front desk team stood out to you. Your anticipation to stay with us again is the best compliment we could hope for, and we eagerly await the opportunity to welcome you back for another delightful visit.
酒店回复: Hi, Thank you so much for taking the time to share your wonderful feedback. It feels great to hear that you found our team helpful, polite, and cooperative. Customer satisfaction is our topmost priority and your review reaffirms the hard work we put in every day to provide exemplary service. We are really sorry about your lost luggage and glad that we could assist you in resolving that stressful situation. We do our utmost to go above and beyond for our guests in any way we can. It's also wonderful to hear you enjoyed the meals and our impeccable facilities. Once again, thank you for recommending us and we look forward to welcoming you again on your next visit. Regards Rupesh Kumar
5.0分
家庭亲子
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My stay at Fortune Hotel was excellent. The property is well-maintained, and the rooms are clean and comfortable. The highlight of my visit was the lavish breakfast buffet offering a wide range of fresh and tasty dishes to suit every palate. The staff’s professionalism and warmth made the experience even better — they were courteous, attentive, and always ready to assist. Overall, a delightful stay and highly recommended for both business and leisure travelers.
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酒店回复: Dear Guest Namaskara!!! It was a pleasure having you stay with us at Fortune Valley View, Manipal. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to note that you enjoyed the experience with us as much as we enjoyed being at your service. We thank your for your kind words appreciating the food and services and the efforts put in by our team members. . it is such kind words from our discerning patrons that makes our day and drives us in our constant endeavor to offer the best of experiences to all our guests. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Kind Regards, Peter J. Pulliattu General Manager
这家酒店棒极了。无论是早餐、设施、服务，还是顺畅的入住和退房流程，以及他们对我们需求的满足，都让我们住得非常愉快。
服务热情周到，员工很棒，Rangoli餐厅的晚餐很美味，还应特殊要求赠送了蛋糕。强烈推荐这家酒店，适合在马尼帕尔度过一个放松的假期。
马尼帕尔最佳住宿地点。房间漂亮、干净，新装修，但酒店外观略显破旧，需要重新粉刷一下。
前台工作人员很友好，食物很丰盛，Wi-Fi 很快，餐厅特别好，所有工作人员都很友好、友善。
我对整洁的房间内部和环境、提供干净美味食物的餐厅以及维护良好的设施感到非常满意，所以我在印度的逗留非常舒适。
除了打扫后床上有时可见灰尘的不舒服感外，房间内的设施和早餐都还算满意。我希望它能进一步改善。
Banvaree 的一名 FNB 员工对我们非常好，他为我们提供了很好的服务，我们很喜欢这里的食物，他所展现的服务和优雅都非常棒，我很乐意再次光临，希望我能享受到同样的服务，最后，fnb 团队和 banvaree 都很棒，前台需要改进，特别是夜班工作人员
从兰戈里餐厅的食物到酒店的游泳池，一切都保持着非常高的质量。房间的氛围非常好，前台非常专业和礼貌。期待再次入住这里。
所有员工都非常有礼貌并且总是愿意提供帮助。我受到如此多的接待的影响。他们在几个过程中为我提供了帮助。我的行李在机场丢了，尽管过程与他们无关，他们还是坚持要中介。结构无可挑剔，饭菜也很棒。我建议。
My stay at Fortune Hotel was excellent. The property is well-maintained, and the rooms are clean and comfortable. The highlight of my visit was the lavish breakfast buffet offering a wide range of fresh and tasty dishes to suit every palate. The staff’s professionalism and warmth made the experience even better — they were courteous, attentive, and always ready to assist. Overall, a delightful stay and highly recommended for both business and leisure travelers.