CASA GRAND镇上的宾馆,我在那出差,离现场工地很近。宾馆不大,性价比不错;各方面条件都还可以;前台态度好。小镇上商业丰富,有沃尔玛、熊猫快餐、汉堡王等;也有很多诸如卖手机卡之类其他商店。附近非高速路上能看到巨型仙人掌。
4.0分
客房(2张大床)-禁烟
朋友出游
原文
翻译由AI提供
位置非常好,去餐厅和商店都很方便。
点评来源 Trip.com
2.0分
家庭亲子
原文
翻译提供方:Google
我的体验并不好。由于电线断线,我们被迫撤离了我们的家,因此开车去了 Super 8 酒店睡觉。前台的女士从未与我进行眼神交流,也没有打招呼或说任何话。她只是敷衍了事。我非常惊讶。凌晨 3 点离开时,我发现我的床上有一张纸巾,床单下还有看起来像小液体污渍的东西。房间 104。我感到恶心。请 Super 8 做得更好。
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit.
酒店回复: sorry for the inconvinience about your stay, if our system doesn't show your reservation my frontdesk find your reservation chek you in and you stay with us. Thanks for your business.by the another thing frontdesk dosen't know spanish but US has national language English.Anyway Sorry for the in convinience.
酒店回复: Thank you for taking the time to complete a review regarding your recent stay at our hotel.We offered brand standared breakfast like Coffe, Juice and Gannola bar. For our guest convinience, next door IHOP offered 15% discount for Super 8 Guest. you have to show them guest room key card.For the odor issue, I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future. Thanks for stay with us and appriciate for your business.
酒店回复: Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit.
1.0分
家庭亲子
原文
翻译提供方:Google
他们向我收取了损坏的费用,我报告了此事,他们告诉我维修人员会检查
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future.
1.0分
家庭亲子
原文
翻译提供方:Google
这个位置太糟糕了!太糟糕了,我们到达后不到 2 小时就离开了!
酒店回复: Sorry for the inconvinience
4.0分
其他
原文
翻译提供方:Google
他们应该添加欧陆式早餐
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酒店回复: Thank youThank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
CASA GRAND镇上的宾馆,我在那出差,离现场工地很近。宾馆不大,性价比不错;各方面条件都还可以;前台态度好。小镇上商业丰富,有沃尔玛、熊猫快餐、汉堡王等;也有很多诸如卖手机卡之类其他商店。附近非高速路上能看到巨型仙人掌。
位置非常好,去餐厅和商店都很方便。
我的体验并不好。由于电线断线,我们被迫撤离了我们的家,因此开车去了 Super 8 酒店睡觉。前台的女士从未与我进行眼神交流,也没有打招呼或说任何话。她只是敷衍了事。我非常惊讶。凌晨 3 点离开时,我发现我的床上有一张纸巾,床单下还有看起来像小液体污渍的东西。房间 104。我感到恶心。请 Super 8 做得更好。
他们不负责任,我到达后等了1个小时才有人到接待处来帮助我们,当他到达时他告诉我他没有预订,花了30分钟才找到我的预订;让他知道他没有可用的房间。
另一件事是他们不会说西班牙语,尽管它说这是一家双语酒店。
****** 从未退款,他们制定了不存在的取消规则和规定。
这晚已经付了!还我钱!
我加了10晚,这晚是免费的。我只在应用程序上付了差价!酒店从我的卡里扣除了全额房费,到现在还没退款。已经好几天了。
无烟房闻起来有烟味。
******* 广告声称包含早餐,但实际上没有提供早餐。前台声称他们多年来都没有提供早餐!不会再入住 Super8 了。
夜班服务员很好,白班服务员就差远了。房间地毯没有吸尘,浴室马桶前有水坑。浴室风扇/灯非常吵……温德姆酒店没有早餐……!
他们向我收取了损坏的费用,我报告了此事,他们告诉我维修人员会检查
这个位置太糟糕了!太糟糕了,我们到达后不到 2 小时就离开了!
他们应该添加欧陆式早餐