酒店回复: Dear Edna, Thank you for choosing Rodos Park for your stay in Rhodes and for the time spent on sharing your experience with us. Taking notice from your satisfaction with our services made us happy as this is our main goal. Thank you again for your rating and we hope you will give us the chance to welcome you again in the near future. Kind Regards, Rodos Park team.
酒店回复: Dear Pia,Thank you for choosing Rodos Park for your stay in Rhodes and for the time spent on sharing your experience with us. Taking notice from your satisfaction with our services made us happy as this is our main goal. Our staff work hard day by day for guests' satisfaction with passion for providing the brands' unique hospitality, of course your comments will be examined. Thank you again for your rating and we hope you will give us the chance to welcome you again in the near future. Kind Regards, Rodos Park team
5.0分
其他
原文
翻译提供方:Google
我推荐这家酒店,它真的很豪华,而且服务很周到。
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酒店回复: Dear Valentin, Thank you for choosing Rodos Park for your stay in Rhodes and for the time spent on sharing your experience with us. Taking notice from your satisfaction with our services made us happy as this is our main goal. Thank you again for your rating and we hope you will give us the chance to welcome you again in the near future. Kind Regards, Rodos Park team.
酒店回复: Dear Guest,Thank you for sharing your feedback. We genuinely regret that your experience at our hotel did not meet your expectations. We strive to provide the best service possible, and we would like to address the specific points you mentioned:We had a detailed correspondence with you on the extranet, where we tried to address your needs and concerns.We upgraded you to a deluxe room to enhance your stay.Regarding the room size, we regret that it did not meet your expectations. We understand how important space and comfort are, especially for families. As mentioned in our previous correspondence, we upgraded you to a deluxe room to provide more space, but we are sorry this was not sufficient.On the day of your departure, when you requested a taxi, we arranged one for you, but you found it too small. We then arranged for a mini-van and informed you that it would be more expensive than a regular taxi. Unfortunately, this led to a misunderstanding, and you expressed dissatisfaction with Andreas, insisting on a taxi for 10 euros. Eventually, you chose to order a taxi yourself.You ordered two large bottles of water, but when room service delivered them, you declined, thinking they were complimentary. We apologize for any confusion this may have caused.You requested flowers for your wife, expecting the hotel to cover the cost. We explained that we could not accommodate this request on Saturday afternoon without prior notice.During breakfast, you wished to sit at the pool bar. Claudine informed you that this area was not yet open and suggested the restaurant terrace instead. You still chose to sit by the pool, and we allowed it despite the area being restricted.We offered welcome drinks to you and your wife upon your arrival.At the restaurant, you requested a third coffee, even though the standard is one or two per guest. We gladly provided it to you.We want to assure you that our hotel always strives to take care of families and loves welcoming children. While we may not have dedicated facilities such as a playroom, we are committed to providing a comfortable and accommodating environment for all our guests, including families with young children.We are committed to improving our services and facilities, and your feedback is invaluable in this process. We apologize for the inconvenience you experienced and appreciate your understanding. We hope you will give us another opportunity to provide you with a better experience in the future.Kind regards,Rodos Park team
酒店回复: Dear Valuable guest, Thank you for choosing Rodos Park for your stay in Rhodes and for the time spent on sharing your experience with us. Taking notice from your satisfaction with our services made us happy as this is our main goal. Our staff work hard day by day for guests' satisfaction with passion for providing the brands' unique hospitality, of course your comments will be examined. Thank you again for your rating and we hope you will give us the chance to welcome you again in the near future. Kind Regards, Rodos Park team.
5.0分
情侣出游
原文
翻译提供方:Google
非常适合在老城区附近度假。
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酒店回复: Thank you so much for your wonderful review.We truly appreciate your kind words and are delighted to know that you enjoyed your stay at Rodos Park. Your feedback means a lot to us and inspires our team to continue providing the best possible experience for our guests.We hope to welcome you back soon for another memorable stay in Rhodes.Kind regards,Rodos Park team
5.0分
其他
原文
翻译提供方:Google
很棒的酒店,很棒的服务。
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酒店回复: Dear valuable guest, Thank you for choosing Rodos Park for your stay in Rhodes and for the time spent on sharing your experience with us. Taking notice from your satisfaction with our services made us happy as this is our main goal. Thank you again for your rating and we hope you will give us the chance to welcome you again in the near future. Kind Regards, Rodos Park team.
离景区特别近,走着就能到,停车也方便,路边随便停。
酒店距离历史中心仅五分钟路程。非常干净,服务一流,泳池很漂亮,泳池周围的环境也很好。房间也很漂亮。
酒店位置绝佳,就在老城外,步行即可到达所有餐厅和酒吧,晚上很方便。同时又离得足够远,避开了喧嚣。
泳池超棒,早餐种类也十分丰盛!员工友善,床也很舒服。真的让我在罗德岛的四天变得很特别!
酒店很漂亮。员工非常友好。房间时尚干净。我们住得非常舒适。我们很乐意再次入住。祝一切顺利。
一家靠近老城区的高标准、漂亮的酒店。去餐馆的路很长。接待处和服务员都非常友好。游泳池很好,但客人即使不在那里也预订了日光浴床。主管没有以任何方式干预此事——他只是道歉说所有最好的座位都被保留了。我认为这真的很令人失望,这就是为什么我不会再回到这家酒店。
我推荐这家酒店,它真的很豪华,而且服务很周到。
令人失望的住宿 - 不适合家庭入住,而且低于
的酒店,我彻底失望了。从一开始,接待体验就很差。接待员没有提供任何帮助,甚至没有给我们的宝宝提供水或牛奶,这清楚地表明这家酒店不适合家庭入住。
房间非常小,感觉很拥挤。整个酒店都过时了,家具很旧,需要更换。服务质量低于标准,客房服务不一致,对请求的响应很慢。
总体而言,这家酒店应该被归类为三星级酒店。它远远低于我的期望,没有提供我所期望的舒适度或服务。我不会推荐家庭或任何寻求愉快住宿的人来这里。
酒店位于一条街道上。我们有一个面向街道的房间。晚上声音也很大。这就是为什么我们必须关上窗户并使用空调。这声音也很大。早餐非常好,但早餐室的服务对于五星级酒店来说还有改进的空间。
除此之外,该设施维护得很好。
非常适合在老城区附近度假。
很棒的酒店,很棒的服务。