超棒的度假村!水上乐园棒极了,工作人员是我们遇到过最友好的。Justin Time 在各方面都对我们非常热情周到。代客泊车服务很棒,房间闻起来很香,而且非常干净。食物也非常棒。大堂里有一家咖啡馆,我们经常去。海滩非常漂亮,总而言之,我们一家人度过了非常愉快的时光,我们觉得这里是我们最喜欢的度假村之一。
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酒店回复: We are so honored that you took the time to share feedback on your stay with us. Our team is such an integral part of what makes the Aurora Anguilla experience, and we are glad to see you had meaningful interactions. The Rendezvous Cafe has been a great addition to our food and beverage offerings. It would be a pleasure to have you with us again and have you share in the new additions on your next visit. Looking forward to welcoming you back.
5.0分
情侣出游
原文
翻译提供方:Google
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我们蜜月旅行和这家度假村真是太棒了。从一开始,工作人员就非常棒。他们和我沟通,帮我安排交通,整个过程轻松便捷。这次单身派对简直太棒了!我旅行这么多年,从未遇到过像他们这样真诚善良的员工……我是说每一位。Jessica 太棒了!她用饮料欢迎我们,并告诉我们在她办理入住手续时要放松一下,没有排队,也没有让我们感到沮丧。度假村经理太棒了!他亲自送我们去吃晚餐,把我们照顾得无微不至!餐厅也很棒!准备好吃得酩酊大醉吧,我们在 D Richards 牛排馆用餐,绝对美味!
这家度假村的清洁度无与伦比!
10 星!
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酒店回复: We are truly appreciative of you taking the time to share feedback about your time with us. Our team works diligently to create meaningful experiences for our guests, leaving unforgettable memories. We are thrilled that you thoroughly enjoyed the full Aurora Anguilla experience, from dining, activities to resort facilities. It would be our pleasure to have you with us again. We look forward to welcoming you back to our beautiful shores.
酒店回复: We are thrilled to hear that you thoroughly enjoyed your stay with us. Our team is such a significant part of what makes the Aurora Anguilla experience. We are glad to see how impactful these interactions were during your time with us. Rendezvous Beach is one of the best beaches in the world. We are fortunate that a vast portion of our resort sits on Rendezvous Beach and it brings us great joy to share in that with our guests. We very much look forward to welcoming you back to our beautiful resort.
5.0分
家庭亲子
原文
翻译提供方:Google
美得令人惊叹。
员工热情友好,热情好客。
海滩美极了,沙滩洁白柔软。有很多座位和遮阳伞,还有一个带水的私人冷水箱。
泳池也很漂亮。
餐厅很棒,我很喜欢这次住宿。
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酒店回复: It was a pleasure having you with us. We love to boast about the dining experiences offered at Aurora Anguilla and are glad to see that you enjoyed. Thank you for sharing such kind remarks regarding your stay. We look forward to seeing you again in the near future.
酒店回复: We are truly thankful for your positive remarks. Our team is at the heart of what makes up the true Aurora Anguilla experience, going above and beyond to ensure we help create meaningful experiences for our guests. We are absolutely delighted that you were able to experience how amazing they are and look forward to welcoming you again on your next visit to Anguilla.
5.0分
情侣出游
原文
翻译提供方:Google
酒店很棒,每个人都热情友好。海滩美极了。强烈推荐这家酒店给挑剔的旅行者。它绝对不会让您失望!
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酒店回复: When we imagined the true Aurora Anguilla experience, we aspired to provide experiences that left our guests feeling fulfilled and looking forward to their return. It is heartwarming to read your feedback, thank you so much for sharing. We hope to have the pleasure of hosting you again in the near future.
Love the resort, but NOTHING IS FREE! It started at the ferry port, tips for everything. Nothing at the resort is free. We ended up spending more for food/service/tip than I paid for the stay! Everyone at the resort basically had their hand out for a tip for anything! We got stuck on the island because of Tropical Storm Jerry, figured they would comp or discount the room for the night, but NO! Charged full rate plus taxes. Its a shame because there was only a hand full of guest there and figured that they would want to make the stay unforgettable in a good way, not a bad way.
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酒店回复: Regrettably, it seems we fell short of your expectations. Please accept our apologies. We pride ourselves on the Aurora Anguilla experience which encompasses world class dining and distinguished experiences, golf, spa and so much more. We hope to have the opportunity to reintroduce you to Aurora Anguilla.
5.0分
其他
Justin Time and Keresha were very attentive. Our experience was terrific.
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酒店回复: We are thrilled that you enjoyed your stay with us. Our team members take pleasure in curating memorable, unique experiences for our guests. It would be a pleasure to have you with us again, to share in the new adventures and amenities at Aurora Anguilla.
5.0分
家庭亲子
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Well designed and maintained facility. Encourages rest and relaxation or the exertion of more energy if you choose. If you leave unrejuvenated they you've done something wrong. Great amenities.
超棒的度假村!水上乐园棒极了,工作人员是我们遇到过最友好的。Justin Time 在各方面都对我们非常热情周到。代客泊车服务很棒,房间闻起来很香,而且非常干净。食物也非常棒。大堂里有一家咖啡馆,我们经常去。海滩非常漂亮,总而言之,我们一家人度过了非常愉快的时光,我们觉得这里是我们最喜欢的度假村之一。
我们蜜月旅行和这家度假村真是太棒了。从一开始,工作人员就非常棒。他们和我沟通,帮我安排交通,整个过程轻松便捷。这次单身派对简直太棒了!我旅行这么多年,从未遇到过像他们这样真诚善良的员工……我是说每一位。Jessica 太棒了!她用饮料欢迎我们,并告诉我们在她办理入住手续时要放松一下,没有排队,也没有让我们感到沮丧。度假村经理太棒了!他亲自送我们去吃晚餐,把我们照顾得无微不至!餐厅也很棒!准备好吃得酩酊大醉吧,我们在 D Richards 牛排馆用餐,绝对美味!
这家度假村的清洁度无与伦比!
10 星!
史上最棒的旅行!
这是我们迄今为止最棒的家庭旅行,我们去过很多不同的加勒比海岛屿。度假村和海滩美得难以言表。最重要的是,工作人员竭尽全力,让我们的住宿体验达到了史上最佳。我们期待再次光临!
美得令人惊叹。
员工热情友好,热情好客。
海滩美极了,沙滩洁白柔软。有很多座位和遮阳伞,还有一个带水的私人冷水箱。
泳池也很漂亮。
餐厅很棒,我很喜欢这次住宿。
这家酒店的员工非常优秀,友好、亲切,总是乐于助人。酒店环境也同样出色。我们升级了房间,整个入住体验都非常棒。下次来安圭拉,我还会再住这家酒店。
酒店很棒,每个人都热情友好。海滩美极了。强烈推荐这家酒店给挑剔的旅行者。它绝对不会让您失望!
美丽的度假村,工作人员非常非常友好。食物很棒,房间又漂亮又干净。海滩非常美丽,没有藻类,也没有海藻。我们有一个美好的时光。
Love the resort, but NOTHING IS FREE! It started at the ferry port, tips for everything. Nothing at the resort is free. We ended up spending more for food/service/tip than I paid for the stay! Everyone at the resort basically had their hand out for a tip for anything! We got stuck on the island because of Tropical Storm Jerry, figured they would comp or discount the room for the night, but NO! Charged full rate plus taxes. Its a shame because there was only a hand full of guest there and figured that they would want to make the stay unforgettable in a good way, not a bad way.
Justin Time and Keresha were very attentive. Our experience was terrific.
Well designed and maintained facility. Encourages rest and relaxation or the exertion of more energy if you choose. If you leave unrejuvenated they you've done something wrong. Great amenities.