酒店回复: Dear Jean,Thank you for advocating Hotel Ella, and taking the time out to share your experience. All of us are delighted that we could ensure a clean and comfortable stay during your visit. Our goal is always to exceed your expectations.Thank you once again for your stay and your feedback. We look forward to welcoming you back to Hotel EllaSincerely,Daniel West | Front Office Manager
酒店回复: Dear Leslie,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that our staff took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.Sincerely,Daniel West | Front Office Manager
酒店回复: Dear Michele,We are delighted that you enjoyed your stay with us! Delivering a unique and memorable experience to all guests is our top priority, and it is great to hear that our service and property made a positive impression on you. We look forward to hosting you again soon for another great experience.Sincerely,Hotel Ella
酒店回复: Dear Meredith,We’re thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Guest experience is our priority and it’s great to hear that Caroline and Max took such wonderful care of you and made you feel so valued. We look forward to hosting you again soon for another fantastic experience.Sincerely,Daniel West | Front Office Manager
酒店回复: Dear Patricia,We are delighted that you enjoyed your stay with us! Delivering a unique and memorable experience to all guests is our top priority, and it is great to hear that our service and property made a positive impression on you. We look forward to hosting you again soon for another great experience.Sincerely,Hotel Ella
非常棒的酒店,下次还会再来。
一切都很棒,每个人都非常友善和乐于助人。
这地方又旧又脏又吵。空调声音大到要不是我带耳塞,我早就换房间了。我们去年住过这里,感觉也差不多。我们又试了一次,因为离我女儿的学校很近,他们之前有个不错的优惠,但现在不行了!!!!!
50美元的代客泊车费很常见,但他们只有一个人在工作,所以我们等了很久才拿到车。你应该用的那个应用程序坏了,所以代客泊车员跟我们争论说他不能取我们的车,因为我们可能是想偷车。什么?!?!真是荒唐。有太多更好的选择了。办理入住手续的女孩也不太友好。实际上所有工作人员都不太友好。离我们远点!!
很棒的历史建筑
我非常兴奋能住在这里。我以前还是建筑系的学生时,经常路过这栋楼。工作人员非常友好热情。我们订的是迷你套房(也就是一间非常宽敞的房间),它毗邻柱子旁的旧阳台区。我们邀请了一位朋友来,我们在那里用从酒店订的菜吃了晚餐。每样东西都很美味,而且送餐上门也很热情。很有趣。
这家酒店漂亮又古雅。我们没有去餐厅,因为餐厅关门了,但看到评价不错。泳池区很漂亮。房间里有Nespresso咖啡机,我很喜欢。唯一的抱怨是需要代客泊车,而且每晚收费50美元,我觉得太贵了。每次都要自己叫车也很不方便(不过代客泊车人员在叫车后很快就把车取回来了)。如果我没有租车的话,我还会再住这里。
代客泊车员非常友善,对我们的车也很体贴。
前台的Carolyn帮我用了这个应用程序。
让我轻松换房。
很喜欢泳池区。
疫情结束后,我们刚好可以离开,就来这里了。
感觉很温馨。
感谢您的入住。
精品酒店体验
真希望我升级到泳池边的房间!住宿体验很棒。全天候服务非常周到。入住手续办理方便。床很舒服。餐厅很棒,菜单会不断更新,还有令人放松的泳池!我很喜欢还可以在泳池边点餐。代客泊车过夜虽然价格昂贵,但物有所值。
房间宽敞舒适。床和寝具都很舒服。我们没有使用酒店的其他设施。酒店非常漂亮,房间进出都很方便。房间景色非常优美。我们有车,所以使用了路边停车,非常方便快捷。空调声音真的很大,而且吹出来的风非常猛烈,坐在床上的时候(从房间另一边的通风口)都吹得我头发乱飞。这是我们最大的抱怨。不过,还有一些小细节可以改进:淋浴喷头很糟糕,卫生纸架安装不正确,浴室的电源插座安装不当,洗手池上方的浴室镜子不实用,请说出奈斯派索咖啡胶囊的名称(普通的,低咖啡因的,还是什么?),没有提供毛巾。
酒店非常漂亮,员工也非常棒。前台的Caroline给我们推荐了很棒的餐厅和玩乐地点。酒吧的Max很友好,从我们进门的那一刻起就让我们感到宾至如归。我们一定会再来的!
在奥斯汀穆迪中心的音乐会期间,我们入住了埃拉酒店,体验非常棒。酒店员工彬彬有礼、乐于助人,而且非常专业。我们还会再次入住,但希望预订的时候没有婚礼。酒店的一些设施不面向非婚礼宾客开放。