Room didn’t feel clean. Entire room/wing looks very old and dated. Not worth money I have to oay
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof PLUS+ West Palm Beach. We are sorry to hear that your room did not meet your expectations for cleanliness and that you found our accommodations dated. We aim to provide all guests with a comfortable and worthwhile stay. Thank you for choosing Red Roof. We eagerly anticipate the opportunity to welcome you back on your next visit.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
1.0分
情侣出游
Only book if you don’t mind getting sick after staying there. Need to have a major upgrade.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof PLUS+ West Palm Beach. We are dismayed to learn that we fell short of your expectations during your stay. Our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
1.0分
其他
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Only two people ahead of me at check in and it took over an hour to get my room key. The bathroom was dingy. The place wreaked like ****. Will never stay at a Red Roof again. It’s worse than you get what you pay for.
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酒店回复: Dear Valued Guest,We are sorry to hear your recent experience at the Red Roof PLUS+ West Palm Beach did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,ErikaRed Roof Management RediResponse Specialist
1.0分
其他
Room was neglect, there was dust all over the television and all flat surfaces the mattress was very uncomfortable and the room had a musky smell.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ West Palm Beach. It is unfortunate to learn that the state of the room, the mattress and the possible smell you mentioned may have fallen short of your expectations. We apologize for the inconvenience this may have caused you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
4.0分
商务出差
It’s a nice hotel for the price. I only needed to be there for one night because of a class course, but overall, it wasn’t bad.
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酒店回复: Dear Respected Traveler,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ West Palm Beach. It's wonderful to hear you found our hotel suitable for your one-night stay while attending your class course. We strive to provide good value, and we're glad that aligned with your needs.Here at Red Roof, we're committed to continue to provide great experiences for you. Thank you again for your review. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
2.0分
其他
Very run down- hallway carpets are very old. Bed was terrible and mattress old.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ West Palm Beach. It's disheartening to learn that the condition of our hallway carpets and the quality of the bed did not meet your expectations.Your feedback is important to Red Roof, and we’ll take your comments into consideration. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Sincerely,ReyRed Roof ManagementRediResponse Specialist
设施：齐全
卫生：干净
服务：周到
预订的时候出了点小插曲，让我有点心烦，不过最后还是解决了。前台员工很乐意帮忙，尽力解决了问题。这家酒店允许带宠物，而且不收费。客人来来往往，24小时都有人进出，感觉也有不少是长期住在这里的本地人。总的来说，性价比高，对宠物友好，大堂有热咖啡和自动售货机。我的房间和床都很干净，这正是我住一晚所需要的。
很棒的酒店。房间干净，酒店也干净。员工很友好。会再次入住。
服务态度差。
Room didn’t feel clean. Entire room/wing looks very old and dated. Not worth money I have to oay
Only book if you don’t mind getting sick after staying there. Need to have a major upgrade.
Only two people ahead of me at check in and it took over an hour to get my room key. The bathroom was dingy. The place wreaked like ****. Will never stay at a Red Roof again. It’s worse than you get what you pay for.
Room was neglect, there was dust all over the television and all flat surfaces the mattress was very uncomfortable and the room had a musky smell.
It’s a nice hotel for the price. I only needed to be there for one night because of a class course, but overall, it wasn’t bad.
Very run down- hallway carpets are very old. Bed was terrible and mattress old.